AOL.com

AOL.com includes many services such as Internet, email and online website offering lots such as news and much more. But now and then problems will arise such as email not working, website goes offline or users not able to login etc. Server downtime normally brings the email service as well as the website down for a period of time, leaving customers in the dark.

AOL outage fix by switching of WiFi

Sign-in problems can occur when the servers are down, but this can also be down to password glitches. AOL email problems is one of the most problematic when it comes to issues, and when any of the above or anything else happens with your AOL service please do share then below.

If you do have AOL problems please share below with you location and what browser you are using, as this helps all understand where the problem lies.

AOL status reports for Wednesday 18th of October 2017

To find out if AOL is down right now, see reports below.

Problems with AOL? Share issues with Is Down Right Now readers:

  • Debra

    I cannot access my AOL email, not happy.

  • John

    Cannot login to aol email in florida.

  • Mary

    No email in Atlanta, what is the issue then?

  • Grant

    AOL is down and i cannot get into my emails, this is silly because i need to access emails for business. I am in New York.

  • Jim

    Just turn WiFi off on your device. It works then.

  • Charlene

    It has been a few days now I have not been able to get onto my AOL email, what is going on because i need to access to reply.

  • Anna

    Is AOL the best or worst site on the Internet? I had no mail service for like four days, when i did have it i might as well sent a letter as it would have got there quicker.

  • nene

    I’m unable to access AOL I’m in Brooklyn, can’t log on at all

  • Nadia

    I wanted to change my AOL password for security reasons and i have still not had my email to reset it. Two days i have been waiting for the darn email of confirmation.

  • Mark

    AOL email is down in New York City, Manhattan.

  • Felippe

    I am down in France, let alone USA.

  • Jonny

    Not able to access my email aol account, this is annoying.

  • Sanchez

    No service for like 3 days, modem restarted and still nothing. Not had emails for two days either because of the issues.

  • tensec340

    Long Island ,NY no AOL service or email on phone,iPad and hone comp .. Tried the WiFi off , restarted and every thing else they said try … Been 3 days now !!

  • pupule

    Hawaii isn’t easy either after 15yrs. So what is what ? and when I call , all I get is some Paki who does not even speak ENGLISH What happened to the USA ?

  • Glenn

    2:44 PM AOL outage in area code 38611 North Mississippi, Desoto County, near Memphis.

  • Willy T

    Baltimore. Can’t bring up contacts. Says message not sent but it is!

  • Tom

    I have no access to my AOL email right now.

  • Harry

    AOL mail is down right now, not sure what is going on but its not good.

  • Belinda

    My aol email will not open up, whats going on for crying out loud.

  • elaine

    down in UK too

  • Larry

    MY AOL has been down for more than 2 1/2 hours now. Can’t work and take care of my business.

  • Dallas Guy

    Dallas, Texas is also down for about 2 1/2 – 3 hours.

  • Kira Gale

    Omaha Nebraska down for about 5 1/2 hours.

  • Sandy

    Georgetown, AL, no email service, can’t logon, nothing happening

  • Maxine Pierson

    Palm Beach County out- desktop very frustrating. wifi or no wifi

  • H-j Anderson

    I am in South Australia & AOL has been getting worse for many weeks now. Tonight, I cannot get it to load at all. It is my Facebook email address & so now I cannot even access that Facebook profile. Thanks a lot AOL – I will be replacing you as soon as I can find a good email account – NOT HAPPY >:(

  • Mailme Aol

    Login issues in Aol ,problems in Aol desktop instant support +1866-374-3820.Thanks

  • Angel Edword

    Call customer support 1-844-444-0101 . Fix your problems

  • Barb

    Email won’t download with or without wifi Dallas TX all morning. Extremely slow when it does finally load.

  • John Bunyan

    Why is AOL mail having all these problems? It started about a month ago and every day it gets a little bit worse. Am in the UK and struggling to find a new email provider and then trying to work out how to transfer all my saved email on AOL across to the new one.

  • Aol Support

    Call Free support 1 855 777 1707. Toll Free Aol Support.

  • Tom Edword

    Call customer support 1-844-444-0101 . Fix your problems

  • James

    AOL is down right now.

  • Ed

    AOL is having a complete shutdown today it seems, i got no service at all.

  • Dan

    I have no email at in in New York City. Not even able to sign in at the moment.

  • Chrissy

    Not able to login, i am getting this message, “Error: Oops,due to an unexpected error we are unable to sign you in at this time. Please try again later.”

  • Toby

    AOL Mail is down right now. Not letting me sign in.

  • Lynda Belltinker

    Today’s latest nail pounded into AOL’s coffin: “Error: Oops,due to an unexpected error we are unable to sign you in at this time. Please try again later.” What was once the head, is now the tail… pity.

  • Alice Chancy

    Call 18oo-983.1o46 for Direct AOL Mail Helpline. mine working now!!!

  • Alice Chancy

    Call 18oo-983.1o46 for Direct AOL Mail Helpline. mine working now!!

  • Alice Chancy

    Call 18oo-983.1o46 for Direct AOL Mail Help. mine working now!!!

  • Alice Chancy

    Call 18oo-983.1o46 for Direct AOL Mail Helpline. mine working now!

  • David

    it was very hard to get help. i got the number for help i.e 1-844-444-0101 and all my problems solved.. by the aol suport team..

  • Alex Chancy

    Call 18oo-983.1o46 for Direct AOL Mail Helpline.

  • Alex Chancy

    Call 18oo-983.1o46 for Direct AOL Mail Helpline support

  • Ethan Will

    got help from aol help support the number for help i.e 1-844-444-0101 and all my problems solved….

  • Olivia Chancy

    Call 18oo-983.1o46 for Direct AOL Mail Helpline support working number

  • Olivia Chancy

    Call 18oo-983.1o46 for Direct AOL Mail Helpline support number

  • Rob William

    Call free helpline 1855 777 1707….Beware of scammers.

  • Rob William

    Call free helpline 1855 777 1707….Beware of scammers..

  • Rob William

    Call free helpline 1855 777 1707….Beware of scammers now.

  • Olivia Chancy

    Call 18oo-983.1o46 for Direct AOL Mail Helpline support number

  • Olivia Chancy

    Call 18oo-983.1o46 for Direct AOL Mail Helpline support number.

  • Shaqira Maren

    Call AOL Support for USA Line on 1800 585 2494 direct Link

  • Olivia Chancy

    Call 18oo-983.1o46 for Direct AOL Mail Helpline.

  • Olivia Chancy

    Call 18oo-983.1o46 for Direct AOL Mail Help and support

  • Olivia Chancy

    Call 18oo-983.1o46 for Direct AOL Help

  • Rob William

    Call Free Helpline From Aol 1855 777 1707.Toll Free

  • Rob William

    Call Free Helpline From Aol 1855 777 1707.Toll Free number.

  • Email support Free Helpline.

    Contact and report issues now Aol customer Care 1 855 777 1707 Toll Free Helpline.

  • Olivia Chancy

    Call 18oo-983.1o46 for Direct AOL Mail Helpline support number.

  • Olivia Chancy

    Call 18oo-983.1o46 for Direct AOL Mail Helpline support number help

  • Carlos Jearmy

    Live Help From Aol Customer Care 1 855 777 1707 Toll Free

  • Olivia Chancy

    Call 18oo-983.1o46 for Direct AOL Mail Helpline support number help and support

  • James Carlot

    Call free helpline now 1 855 777 1707 toll free

  • James Carlot

    Call Support Staff 1 855 777 1707

  • James Carlot

    Call Aol Customer Care 1 855 777 1707 Toll Free

  • James Carlot

    Live Support For Aol Mail Issues. 1 855 777 1707

  • Olivia Chancy

    Aol support people at 1 800 983 1046

  • Olivia Chancy

    Aol support people at 1 800 983 1046 on call support

  • Olivia Chancy

    Aol support people at 1 800 983 1046 (24×7)

  • Aol Customer Care

    Report Now 1 855 777 1707 Toll Free Helpline.

  • Aol Customer Care

    Get Instant Live Support Available 1 8557771707 Aol Customer Care Helpline.

  • Aol Customer Care

    Aol Customer Care 1 8557771707 Toll Free Helpline.

  • AOL Customer Care

    AOL Customer Care Phone Number +1-800-608-5160 Toll Free

  • kimberlytheidon

    AOL down in Boston. I can open the page but not any messages.

  • Olivia Chancy

    Support for AOL at 1800*983*1046. resolve your email issues.

  • Olivia Chancy

    Direct Support line at 1-800-983-1046

  • Karen

    aol email down getting the message “Your connection is not private attackers might be trying to steal your information”

  • Aol Customer Care

    Helpline 1 855 777 1707.Toll Free.
    Aol Customer Care.

  • Aol Customer Care

    Get Support 1 8557771707 .Toll Free Helpline.
    24*7 Staff Available.

  • Aol Customer Care

    Contact (1)855 777 1707. Aol Helpline.

  • Alanccrx

    Down here in Palm Beach County, Fl…??????????????

  • Randy Willoughby

    site not available I am in Tucson …Az

  • Randy Willoughby

    just called helpline number they said server is down try back in two hours

  • Mikaela Arsenault

    Can anyone help me out here? I cannot seem to get on AOL Mail at all.

  • Len

    Server is obviously down – it sucks. Terrible timing for me – needed to send a bunch business emails. Im so temped to dump AOL forever

  • Mary

    No AOL in Milwaukee…

  • 94c2500

    AOL is down in Austin Texas…

  • JOEL ARNOLD

    No AOL in Dayton, OH–either via WiFi or mobil networks. My next move is to cancel AOL!

  • Yvette Marie

    Southern California down.

  • JOEL ARNOLD

    That number is BOGUS, like the rest of AOL. On to new service provider for me!

  • Cristina

    I’m in London, England and it’s down

  • Mary Shepard Jablonski

    Yep. Problems on Long Island

  • GreginJax

    Down in Jacksonville. Getting mail even before it went down was almost impossible. If they worried more about performance and less about their crappy ads . . . .

    AOL is likely chocking on it’s liberalism!

  • MR

    Just came back up in NJ – very frustrating!

  • Sher Hall

    AOL not working from Hurricane Utah!

  • Sher Hall

    please send me that number!! Thnaks!

  • Doodles

    not working in the Big Apple either

  • Anne

    My aol email puts emails back after Ive deleted them…. Going on all day today

  • Randy Willoughby

    (1)855 777 1707

  • Betty

    I can get yesterdays mail in San Diego. ATT service provider.. Nothing from today..

  • AnAceBuyer

    no access today in Florida via Comcast Internet.

  • AnAceBuyer

    AOL mail is not available by ATT wireless network, either. Not via app, Safari, or Thunderbird. Has been out since early AM EDT.

  • Caleb

    BLERK!

    Your sign-in got derailed.
    We’re on it – sorry for the delay
    Deleting browser history often fixes this. Click your browser’s “Tools” menu to find this option and make sure to clear (delete) cookies! For complete instructions, click here.

    Please wait for a minute or two, then try again

  • Lenore Wagner

    In Jacksonville, FL area. Cannot access mail on computer by ATT internet. I do have access via Sprint wireless on cell phone.

  • NITRAM

    AOL IS”FUCKED” IN ENGLAND

  • Stenla

    You should complain on AOL email Service at 18OO-585-2494

  • Lisa

    My aol email has been out for 2 weeks. I can log in but my inbox is empty

  • Olivia Chancy

    All complain and help request accepted at 1800-983-1046

  • Olivia Chancy

    open 24×7

  • Alexander

    You should complain on AOL email Service at 18OO-585-2494

  • Paula

    11/8/16 unable to access chat rooms. Anyone else?

  • Aol Customer Care

    Contact Us 1855 777 17O7 Toll Free Helpline.

  • Aol Customer Care

    Report now 1 855 777 1707 Toll Free Help.

  • Aol Customer Care

    Get instant help
    Contact Us 1855 777 1707 Toll free helpline.

  • Len Egdish

    I am sending emails to folks with an aol address and they are all bouncing back as deliverable…all others are going through just fine.

  • Steall

    Get instant help
    Contact Us 1800 585 2494 Toll free helpline.

  • Aol Customer Care

    Contact us
    1855 777 1707
    Toll Free Helpline

  • Aol Customer Care

    Happy to help
    1855 777 1707
    Aol mail Helpline.

  • Aol Customer Care

    Contact Us
    Get live support
    1 855 777 17O7
    Toll Free helpline.

  • Jessica

    Its Scam

  • Jessica

    Its Scam.

  • Jessica

    Its Scam,Beware

  • Jessica

    Its Scam,Beware.

  • Jessica

    Its Scam,.

  • Jessica

    Its Scam..

  • Jessica

    Its Scam,,

  • Linda

    I spent quite a while on phone support, and was then upgraded to the next Level support only to be told “There is no known problem, there is no setting i can change to make your email quicker” I kept trying to tell him “I understand there isn’t a speed setting, what i am asking is; are there issues at the moment with the transfer from the old Hotmail servers to the new 365 servers? and will this problem resolve itself” and he again said “There is no problem at the moment, and there is no setting i can change”

    I think its a case of being put through to “Customer Support” and not “IT Technical support”. Customer support are only really for help on basics and wouldn’t have anything to do with the big problems.

    This is now week 4.
    I have contacted customer support a couple of times about the same issue. I can get into my email, but anything more than a month old takes a very long time to display (3 minutes easy), and then when it does display it take just as long to open and read the email.
    All of my OutlookPC syncs have been broken and all the emails are either missing or folders have been deleted (as in, in outlookPC, the folders are all message up, duplicated and/or missing). This is on 3 different computers (was horrified when i found them all busted, which means i dont have an archive of all my mail offline).

    I spent quite a while on phone support, and was then upgraded to the next Level support only to be told “There is no known problem, there is no setting i can change to make your email quicker” I kept trying to tell him “I understand there isn’t a speed setting, what i am asking is; are there issues at the moment with the transfer from the old Hotmail servers to the new 365 servers? and will this problem resolve itself” and he again said “There is no problem at the moment, and there is no setting i can change”

  • Linda

    I spent quite a while on phone support, and was then upgraded to the next Level support only to be told “There is no known problem, there is no setting i can change to make your email quicker” I kept trying to tell him “I understand there isn’t a speed setting, what i am asking is; are there issues at the moment with the transfer from the old Hotmail servers to the new 365 servers? and will this problem resolve itself” and he again said “There is no problem at the moment, and there is no setting i can change”

    I think its a case of being put through to “Customer Support” and not “IT Technical support”. Customer support are only really for help on basics and wouldn’t have anything to do with the big problems.

    This is now week 4.
    I have contacted customer support a couple of times about the same issue. I can get into my email, but anything more than a month old takes a very long time to display (3 minutes easy), and then when it does display it take just as long to open and read the email.
    All of my OutlookPC syncs have been broken and all the emails are either missing or folders have been deleted (as in, in outlookPC, the folders are all message up, duplicated and/or missing). This is on 3 different computers (was horrified when i found them all busted, which means i dont have an archive of all my mail offline)..

    I spent quite a while on phone support, and was then upgraded to the next Level support only to be told “There is no known problem, there is no setting i can change to make your email quicker” I kept trying to tell him “I understand there isn’t a speed setting, what i am asking is; are there issues at the moment with the transfer from the old Hotmail servers to the new 365 servers? and will this problem resolve itself” and he again said “There is no problem at the moment, and there is no setting i can change”

  • Linda

    AOL Customer Care 1-800-585-2494…Call Them(Beware of scam numbers.)

  • Aol Customer Care

    Contact Support Staff 1855 777 17O7 Toll Free Helpline

    Login Issues

    Email assistance

    Password Recovery

  • Richa

    I spent quite a while on phone support, and was then upgraded to the next Level support only to be told “There is no known problem, there is no setting i can change to make your email quicker” I kept trying to tell him “I understand there isn’t a speed setting, what i am asking is; are there issues at the moment with the transfer from the old Hotmail servers to the new 365 servers? and will this problem resolve itself” and he again said “There is no problem at the moment, and there is no setting i can change”

    I think its a case of being put through to “Customer Support” and not “IT Technical support”. Customer support are only really for help on basics and wouldn’t have anything to do with the big problems.

    This is now week 4.
    I have contacted customer support a couple of times about the same issue. I can get into my email, but anything more than a month old takes a very long time to display (3 minutes easy), and then when it does display it take just as long to open and read the email.
    All of my OutlookPC syncs have been broken and all the emails are either missing or folders have been deleted (as in, in outlookPC, the folders are all message up, duplicated and/or missing). This is on 3 different computers (was horrified when i found them all busted, which means i dont have an archive of all my mail offline)..

    I spent quite a while on phone support, and was then upgraded to the next Level support only to be told “There is no known problem, there is no setting i can change to make your email quicker” I kept trying to tell him “I understand there isn’t a speed setting, what i am asking is; are there issues at the moment with the transfer from the old Hotmail servers to the new 365 servers? and will this problem resolve itself” and he again said “There is no problem at the moment, and there is no setting i can change”

  • Teena

    Its Scammers , don’t call this number. They con me and charge me.

  • ShellyP

    I seem to have outlook working on my phone (Android) okay (for now) and it shows all my emails and even all the folders I’ve created over the years. But as of 1/4/17, while I can log on to my email, I can’t seem to see ANY emails on my laptop. All the created folders are totally gone, are my contacts. When I look at my email inbox it shows it is 100% clear of emails when I know there are both read and unread emails in my account. Why do they have to keep messing things up that weren’t broke to begin with? In the last year they have been changing things that keep screwing things up and not make it better at all. How do I get to where I can access all my emails and folders on my laptop again? I use Windows 10 (which is also somewhat annoying to use — thanks, Microsoft! Not!).

    Now I just checked and realized that some how, Outlook is showing my Yahoo email (when I know there are a ton of emails to that account) and isn’t showing any of my Hotmail or Outlook emails (of which I have three accounts. I have NEVER used or set up my Yahoo email to Outlook! I have no idea what the F*** is going on with this service — nor how to fix it!

  • Olivia Spencer

    Contact AOI Support Staff 1800 585 2494 Toll Free Helpline

    Login Issues

    Email assistance

    Password Recovery

  • Aol Customer Care

    Aol Customer Care

    1855 777 1707
    Toll Free Helpline.

  • Aol Customer Care

    Report Issues
    AOL Customer Care
    1855 777 1707
    Free Helpline Number.

  • AOL Support

    AOL Support Toll Free @ +1888-508-3294

  • Shelly

    I seem to have outlook working on my phone (Android) okay (for now) and it shows all my emails and even all the folders I’ve created over the years. But as of 1/4/17, while I can log on to my email, I can’t seem to see ANY emails on my laptop. All the created folders are totally gone, are my contacts. When I look at my email inbox it shows it is 100% clear of emails when I know there are both read and unread emails in my account. Why do they have to keep messing things up that weren’t broke to begin with? In the last year they have been changing things that keep screwing things up and not make it better at all. How do I get to where I can access all my emails and folders on my laptop again? I use Windows 10 (which is also somewhat annoying to use — thanks, Microsoft! Not!).

    Now I just checked and realized that some how, Outlook is showing my Yahoo email (when I know there are a ton of emails to that account) and isn’t showing any of my Hotmail or Outlook emails (of which I have three accounts. I have NEVER used or set up my Yahoo email to Outlook! I have no idea what the F*** is going on with this service — nor how to fix it!

  • Bruce

    AOL seems to be down for me, what the hell is going on lately with things going wrong. What with Reddit timing out and now this.

  • Kylie

    Is AOL down for anybody else but me, I am in Texas?

  • Jim Thompson

    “The page isn’t redirecting properly” no AOL in Vermont

  • Thomas

    Facing AOL email issue just call @ +800 585 2494 for USA Canada

  • Bo Goodman

    No aol mail in ohio….

  • Paul Walker

    AOL Customer Support @ 1-888-746-8421 Call Toll Free

  • Nita Dyer Roush

    No AOL in Virginia today.

  • Timothie

    Aol Customer Care (800)(585)(2494) Toll Free Helpline.

  • Paula

    Don’t call it’s scam number.

  • Paul Walker

    AOL Mail Support 24 * 7 Call Toll Free @ +1-888-508-5401

  • Aol Customer Care

    AOL Customer Care 1855 777 1707 Free Helpline

    Toll Free Helpline

    Contact Support Staff
    -Login issues
    -Password
    -Mail Isuues

    24*7
    Free Helpline Available

  • Michelle Marolda-Parvana

    Having issues today with getting aol mail into my MacBook

  • John Davis

    AOL Customer Care Number Toll Free @ +1844-551-3555

  • Ana Abendroth

    No AOL Mail in Rhode Island….WTF

  • Hb

    When trying to access AOL mail online get Gateway timeout on website, AOL app doesn’t work and unable to log into anything related to AOL. All devices, on Android and Apple, are affected. This is not just an issue for me. Can’t even get email through this party apps. AOL mail server down, when will this get fixed? I’d like to be able to access my email

  • zoranvedek

    No mail for over an hour now, waiting on a confirmation on a job, hopefully it’s up and running soon.

  • Tom Bradley

    AOL mail is such a joke these days, constant outages. WTF is wrong with them!? Get it fixed!!

  • Bob Waters

    Getting: 504 – Gateway Timeout. Hasn’t worked since about 7:50am EST.

  • Shelia Mason

    they are trying to get you to pay for maintenance issues

  • Rpbert Stephen Browning

    Been trying to get into email for an hour. Can get into opening page but when I click on email I get the 504 – Gateway Timeout message. Frustrated in Tucson!

  • Bob Waters

    It is working now as of 9:45am EST.

  • AOL SUPPORT

    AOL instant help call Tollfree :-1-888-508-5401

  • AOL Customer Care

    AOL Customer Care @ +1844-551-3555 Toll Free

  • AOL Support

    AOL Customer Care 1888-613-1444 Toll Free

  • AOL Mail

    AOL Mail Customer Care 1855-315-3657 Toll Free

  • Sheli

    I seem to have outlook working on my phone (Android) okay (for now) and it shows all my emails and even all the folders I’ve created over the years. But as of 1/4/17, while I can log on to my email, I can’t seem to see ANY emails on my laptop. All the created folders are totally gone, are my contacts. When I look at my email inbox it shows it is 100% clear of emails when I know there are both read and unread emails in my account. Why do they have to keep messing things up that weren’t broke to begin with? In the last year they have been changing things that keep screwing things up and not make it better at all. How do I get to where I can access all my emails and folders on my laptop again? I use Windows 10 (which is also somewhat annoying to use — thanks, Microsoft! Not!).

    Now I just checked and realized that some how, Outlook is showing my Yahoo email (when I know there are a ton of emails to that account) and isn’t showing any of my Hotmail or Outlook emails (of which I have three accounts. I have NEVER used or set up my Yahoo email to Outlook! I have no idea what the F*** is going on with this service — nor how to fix it!

  • Olivert

    Contact AOI Support Staff 1800 585 2494 Toll Free Helpline

    Login Issues

    Email assistance

    Password Recovery

  • AOL Support

    AOL Mail Technical Support +1-866-925-9112 Toll Free.
    BELOW ARE SCAMMERSSS….

  • Felicia Jones

    No aol email since Friday. Frustrated in Michigan

  • AOL Support

    Contact AOI Support Staff 1800 585 2494 Toll Free Helpline

    Login Issues

    Email assistance

    Password Recovery

  • AOL

    These are unauthorized Scammers DON’T Call This.

  • Stella

    Thanks for AOL Helpline number

  • P Bickley

    I cannot change my password. It keeps telling me my new password is too much like the old one (it is not!) and will not let me continue.

  • Sirius05

    Yes, a bunch of lying a** scammers. I was nieve enough to call one of those phone numbers and to this day, they continue to call me and saying that my computer is in grave danger and that I must pay a fee so that they can fix the problems immediately. Each time they sound like they are from India. Persistent a**h****!

  • Guiana

    Contact AOI Support Staff 1800 585 2494 Toll Free Helpline

    Login Issues

    Email assistance

    Password Recovery

  • Choi

    Okay, when will AOL be back up, I’m a business woman and I do a lot with my AOL other send and receive memo’s but graphs too. Will I be compensated for the lost of time not having to perform my duties accurately?

  • Guliana

    Contact AOI Support Staff 1800 585 2494 Toll Free Helpline

    Login Issues

    Email assistance

    Password Recovery

  • JCS135

    I just emailed a large mail group (a list I used two days ago) and all the AOL accounts bounced back as undeliverable because the addresses couldn’t be found. FYI.

  • Galle

    AOL has not allowed me to send or reply to emails for two days, now.
    Very frustrating since I’ve been a customer for over 20 years.
    Time to leave them.

  • GlaneMark

    Contact AOI Support Staff 1800 585 2494 Toll Free Helpline

    Login Issues

    Email assistance

    Password Recovery.

  • Cindy Addison

    I hope they plan on giving credit. I hate paying for something not working. even newspaper credits if they don’t deliver.

  • Lucie Gray

    I just today deleted Windows 10 and went back to Windows 7 and I no longer have any problems with AOL. I really think the problem is with Windows 10 and not AOL

  • Dennis Webb

    Have not had email service since 12 AM 5/11/17 no announcements or updates from AOL pretty pathetic in my book. Just got switched over from Verizon not long ago wish they never done it. If not straightened out soon I’m heading for Gmail.

  • GEPPETTO GALLI

    G IN ALAMEDA, CAL 94501 = HEY AOL, THIS IS STILL A PROBLEM SINCE SATURDAY 5/20/2017 “AN ERROR OCCURRED WHILE TRYING TO ACCESS YOUR MAIL. PLEASE TRY AGAIN LATER.”

    I HAVE HAD TO USE YOUR ‘MAIL AWAY AUTO REPLY ‘ AS A MEANS OF LETTING CLIENTS KNOW AOL IS DOWN.

  • John morris

    I tried calling your customer services at 1855 777 1707 everytime agents are busy?is something problem going on with aol?

  • Diane Lindholm

    I am in Denver. Can only access my email by turning off wifi. This has been going on for several days now.

  • Cendra

    Contact AOI Support Staff 1800 585 2494 Toll Free Helpline

    Login Issues

    Email assistance

    Password Recovery.

  • Customer Service

    Contact us 185577717O7 Toll Free Helpline.

    Report us your problems

    Login issues

    Mail problems.

    24*7 Customer Service.

  • Sherry Lawson

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    Horrible, spotty service…awful. I rely on this for by biz, but it’s becoming ridiculous now. Not reliable at all.

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    t has been noticed in the last few weeks that people from different places have been reporting that the outlook not responding. But is outlook really not responding or is it just you having the outlook problem? There could a couple of reasons you might be encountering the outlook problem. Before doing anything on the device it’s better to check if the outlook is down. How do we do it? Well its quite simple.

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  • Wilson Mecth

    There is obviously a major AOL outage,
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    Thank You Aol for number it works for me.

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    Well Done information,
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    There are other issues as well which are due to some technical errors at the user’s end which could be rectified performing some rectification steps on the device in which the Email account is being used.

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  • MY

    Sending email to AOL (now Verizon) SMTP server is very flakey and has been going on for the last couple of weeks. Either connection is interrupted (send from Outlook) or “outgoing (SMTP) server has reported an internal error” (Outlook and AOL webmail).
    Occurring in various Northeastern cities.

  • MY

    Oh, and I forgot the end of the “Internal Error” message, “Service Temporarily Unavailable”.

  • MY

    Morning test results to send email,
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    Results so far today: emails sent from Outlook before 8a EDT, went out slowly. Email sent after that keep failing with “connection to the server was interrupted” or “Your SMTP e-mail server has reported an internal error”, and Outlook continues to try, try and try.
    Test email from AOL webmail, first want me to complete a picture authentication, then, when I actually attempted to send, received “The message was not sent because of an error”.

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    Day 2 of the AOL/Verizon’s SMTP servers working well (Outlook and AOL webmail).
    Still too early for confidence to creep back in, given all the issues, last month, but ever hopeful.

  • MY

    AOL/Verizon SMTP servers continue to work well (Outlook and AOL webmail).
    Waiting until the U.S. holiday weekend is over, to confirm this.

  • MY

    Well the U.S. holiday is over and while AOL webmail works, getting internal error message from the outgoing (SMTP) e-mail server again.
    First error message reported was “AOL will not accept delivery of this message”, now am getting “abortin”.
    Really???

  • MY

    Still unable to send from Outlook, to AOL/Verizon SMTP servers, Your outgoing SMTP e-mail server has reported an internal error, “Service Temporarily Unavailable”. AOL webmail is currently working.
    Is this a load issue????

  • MY

    Evening report, along with the SMTP server not accepting from Outlook, AOL webmail is now returning “The message was not sent because of an error.”. Is this just a load issue with AOL’s servers?

  • MY

    Morning status, so far. First thing (before 9a EDT), both Outlook sending and AOL webmail worked quickly. Now, just before noon, local time, both Outlook and AOL webmail are slow sending, but (currently) still functioning without errors and retries.

  • MY

    Morning status, before 9a, is the same as yesterday. Both Outlook and AOL webmail is working quickly.
    Many people dealing with hurricanes and not sending emails???? That’s a resource issue, AOL!

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  • MY

    AOL: Fix the problem on your end. This is not a User issue. Never had this (or really any) problem while running on Verizon servers for decades and the only thing changed, is I am now directed to different (“company’s”) SMTP server.
    Read the previous timeline of the problem and if you want additional information, then ask.

  • MY

    The SMTP send mail servers were working this morning (from Outlook and AOL webmail), now, well into the afternoon, they have gotten cranky and currently am getting Internal Error from both Outlook and AOL webmail, with the “Service Temporarily Unavailable” detail from Outlook. Is this a load problem and the volume in the afternoon (on a Friday), just buries the AOL/Verizon mail sending (SMTP) servers.
    Cannot see software changes occurring during the day (everyday), that would cause this.

  • Deb

    My email is not syncing. I have not synced since 12:47 sept 8 despite being set to15 min syncing as it has always been set. I am in central Ct

  • MY

    Report from the day, so far.
    This morning, by 9a EDT, email from Outlook and webmail went quickly. Now, at 5p EDT, webmail was sent, however, Outlook is getting “internal error”, and sometimes, “AOL will not accept delivery of this message”, to a non-AOL address.

  • MY

    Deb, where is your email syncing? You are not getting new email on the AOL Mail page or email is not syncing on an email client, like Outlook?
    If its a client, there should be progress or status page, showing what the client is doing and any errors. I.E., in Outlook, the Send/Receive tab, then the Show Progress tab and a active window will pop up, showing status and errors. Any errors?

  • MY

    Recently, one email from Outlook got out, but a second, now keeps getting “Service Temporarily Unavailable”. Is the Service really down (even though one email got out), or is the Service so overloaded, that this response is used, so new emails don’t get dumped on AOL SMTP servers?

  • MY

    Morning report, asof 9a EDT, Outlook and webmail are sending quickly.

  • MY

    Monday morning test results. Before 9a EDT, email sent from Outlook and webmail went out w/o an issue. Now, just before noon, both of them are getting “internal Error” and Outlook is also saying “AOL will not accept delivery of this message”, for email recipient(s) that I have sent to MANY times. Normal weekday load?

  • MY

    4p EDT, both Outlook and AOL webmail still returning “Internal Error” and Outlook is reporting “Service Temporarily Unavailable”.

  • MY

    6:30a, EDT, both Outlook and AOL webmail continue to refuse to send, stating the usual “internal errors” and Outlook is reporting the usual “Service Temporarily Unavailable”.
    (REALLY!! Its 6:30 in the MORNING!)

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    Thank You

  • jac

    We appreciate your help Thanks

    Corrupt browser is one of the primary issues that might trigger signing in problems, Browser hijacking issues , cookies , caches or other issues might not let you sign in to your account, So in order to fix the issue, you need to go to the browser settings, check the option and clear all the cookies and cache.Once the cookies and cache has been cleared, you need to restart the browser and try signing into your account.
    If your computer or device is infected by virus, it may not let you sign into your account, so run virus scan to your and your computer. if you have founded any virus, malware and spyware there, simply remove it and reboot your computer, After running the scan, reboot your computer and try to sign in to your AOL account which might help you to sign in to your account.
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    Free Helpline and Support.

    There are other issues as well which are due to some technical errors at the user’s end which could be rectified performing some rectification steps on the device in which the Email account is being used.
    here issues are not just with #Aol email accounts, one can encounter these kind of problems with any Email account. There are some activities that should be performed on the device at least once a week in order to get the Email account working fluently. Occasionally it has been noticed that a user is not able to sign into the account and there could be various reasons behind. May be it’s the server or may be you are not using the correct credentials or may be even if you are using the correct credentials it’s not letting you in.

    Thank You

  • Ravindra

    We appreciate your help Thanks

    Corrupt browser is one of the primary issues that might trigger signing in problems, Browser hijacking issues , cookies , caches or other issues might not let you sign in to your account, So in order to fix the issue, you need to go to the browser settings, check the option and clear all the cookies and cache.Once the cookies and cache has been cleared, you need to restart the browser and try signing into your account.
    If your computer or device is infected by virus, it may not let you sign into your account, so run virus scan to your and your computer. if you have founded any virus, malware and spyware there, simply remove it and reboot your computer, After running the scan, reboot your computer and try to sign in to your AOL account which might help you to sign in to your account.
    We appreciate your help Thanks

  • Dev

    Thanks

    Email Login Problem.

    Password Recovery .

    Email Problems Contact FREE Helpline.

    t has been noticed in the last few weeks that

    people from different places have been

    reporting that the Aol not responding. But

    is AoL really not responding or is it just

    you having the Aol problem? There could a

    couple of reasons you might be encountering the

    Aol problem. Before doing anything on the

    device it’s better to check.

  • Stephen Smith

    Hi I’ve had no aol service in England for almost a week I keep getting an error message saying unusual activity on your account so they have suspended it? I can’t reset my password it won’t let me

  • AOL Helpline +1-800-585-2494

    AOL.

  • Susan

    AOL mail is not working in Columbus, GA.

  • Maggie DeLaria Walker

    I am just south of Boston and cannot get my aol mail on any of my apple devices. Any idea? I tried switchingn
    wifi off but that does not good

  • AOL Helpline +1-800-585-2494

    AOL.HeIpIine@

  • AOL Helpline +1855-777-1707

    AOL.Free Helpline.@..