Boom Beach problems

Are you having Boom Beach problems right now? Just like Clash of Clans, Boom Beach is a stunning strategy game where you can plan attacks on PC-based bases as well as on other players. The game developed by Supercell is free but does have in-app purchases.

Known as “Free Premium” or “Freemium” the mobile strategy video game does come with its problems now and then. The mobile game was released on both Android and iOS platforms, meaning millions of people are playing Boom Beach right now, and a percentage of them will probably be having issues.

Some may have issues downloading the Boom Beach app from the Apple App Store, or Google Play Store. Other main problems with the strategic combat game could include the game not loading at all, updates not working or you could be having boom beach problem with Chief Pat or something.

No matter what the issue is please share with the community below, if you play Boom Beach on a regular basis bookmark this page. It is where you can add your problem or read others from other players.

Boom Beach status reports for Tuesday 15th of June 2021

To find out if Boom Beach is down right now, see reports below.

Problems with Boom Beach? Share issues with Is Down Right Now readers:

  • Alfinso

    Boom Beach has stopped working for me, each time i open the app it just closes on me again.

  • Sinbad

    When I update Flame Wars I have been unable to play Boom Beach since, is this a Supercell problem or what?

  • Larry

    I cannot download at all, this is getting silly now because this is the game i play to pass time by and to stop thinking about the negatives in life.

  • Shia

    Game is working all good for me, do not know why people are having issues, for those that cannot play it – ITS AWESOME lol.

  • Jills

    Keeps crashing on me, I love playing Boom Beach but flipping heck its a nightmare at the mo.

  • Fergie

    I try to open Boom Beach on my smartphone but it will not load, I have tried on both Android and iPhone and nothing.

  • Henretta

    Not loading, Boom Beach is awesome when it is running.

  • David Kerr

    Getting message. Unfortunately, Boom Beach has stopped. What’s going on I’m starting to go through withdrawal.

  • Gertrude

    Boom Beach is not opening for me, each time i try the game just crashes on me. Seems to be mainly on the iPhone 6.

  • Janet

    My app keeps closing down on me, always happens when i am in the middle of something which is blooming typical.

  • Galespi

    I have the SGS5 and my Boom Beach game keeps freezing on me, can anyone help on how to fix this issue. Thank you.

  • Liu

    Boom Beach is not loading, was there a maintenance yesterday or is that happening today on August 6?

  • Jack

    I have hassle trying to open my app to play this game. I have the iPhone 6 Plus.

  • Jane

    I have downloaded the new Boom Beach update and now the game will not play for me, not happy at all Supercell.

  • Manny

    Loving the fact the new Kingdom of the Crystal Seashell Boom Beach update comes with the new Headquarters Level 21, along with Armory level 21 with new upgrades for gunboat and troops abilities.

  • Jedward

    I downloaded the new update and now Boom Beach is down, its not working October 21, 2015.

  • Lunkki

    Boom Beach new updates, is not loading.. Android s4.. =(

  • haxxxor

    Unfortunately boom beach has stopped wtf

  • Daniel Garza

    Ive been having problems with boom beach since yesterday.I thought it was my phone messing up,so i reset it and redownladed that game and it still says login failed try again later. Ive done all i could to get my game back but no luck. Any help

  • Daniel Garza

    And not even 10 min after i posted this I turned my phone off and back on. Then i try boom beach once again and now it just automatically pops up with connection error. It won’t do a thing.

  • Nilesh Gode

    Unable to download new update of boom beach using google play. It only keeps installing since last 3 days.

  • vivek charipally

    unfortunately boom beach has stopped working, always while scouting a player named CORBYN DA LOZER

  • Gilles

    Boom beach not starting for the past 2 days. It stops when progress bar is at 80%

  • Boom beach is not loading for the past two days… It stops when progress bar is at 1-5%

  • Ollhamnic

    Boom beach will stop loading at about 80%

  • Dave West

    For the last 2 days Boom Beach hasn’t been loading. The black screen with the SuperCell logo appears and that’s it. Even checked for updates (it’s up-to-date) and left it in that screen overnight to see if it would load. Having withdrawls. Need my BOOM BEACH FIX!

  • Mike A

    It still wont go past the supercell black screen, been that way since 01/14

  • Beshar

    Boom beach stops at supercell logo

  • that guy

    Any time I’ve been raided… it appears as new, this won’t update so it looks like I always have new updates on my account and I dont.

  • Joseph Kulhavy

    Boom Beach has been going down intermittently for the last week. Now it won’t go past the load screen, started at around 1:00 p.m. today (CST).

  • Bob Bryant

    Is boom beach up or down?

  • morten

    Hey. My boom beach will not load. I play every day but after i go to Bali Indonesia yesterday my game will not load. Please help me… player name The Ruler. Thank you

  • Peter

    ..just today.. App store update says that my device is not compatible with this software.. But it was playing for few months until this update, which I can’t even start..

  • Guest123

    Same here i really liked this game until now been playing ten months and now ill lose everything just for thus stupid upgrade

  • Bob Bryant

    Ya, mine stop loading in early Jan, loaded ones in Feb and never again. Did the update, no help. Nice game but no support.

  • Hawgchaser

    My wife always complains the computer and phone are always acting up. I remind her to turn them off once in a while to update. My BB app stalled during the last upgrade. I turned off my phone, back on and every thing is fine.

  • Bob Bryant

    Again Boom Beach is down again. Came back up for 3 weeks and now it is down again and has been down for 3 weeks. Does not load. Same problem. When I did get in 3 weeks ago found I was attack and everything was destroyed. Rebuild but know can not get back in. So not everybody is locked out. No support to talk to. Sucks……….

  • Bob Bryant

    Wow……….. It came back up and lasted a whole hour then down again. Just long enough for me to see how much of my iland was destroyed.

  • Christopher Penafuerte

    Error message says “connection error. Unable to connect to the server. Check internet connection.” Been like this for days now.

  • Grace

    Today on June 6th a new Boom Beach update is going to be released, please tell me that there will be a few changes in the Taskforce searching system please please.

  • Daviv

    Login failed
    Please try again later. (-752518625)
    What the F*ck is this message???

  • Jamie Moore

    My boombeach app won’t load after update can I fix this??

  • Art DeMarco

    My boom beach gets to loading screen and stops? For three days.
    I have rebooted my iPad, I have latest software, I have plenty of free space, I have deleted and reloaded the app?
    Any help would be appreciated.
    Thank you

  • Dman

    I took out 2 players our and the attacks were successful. I got the rewards screen and it stop loading. The game wouldnt go pass this point and it didn’t give me the loot and it killed all my troops and in the actual attack I only lost like half of my troops. Any idea whats going on?

  • Kareem

    Boom beach late loading then stops at the end the whole day

  • Ooffee Ooffee

    I am having the same problem and waiting from Supercell to fix it.

  • Abijith

    This is because you lost your internet connection for 1 or 2 secs at the beginning of attack and your attack will be automate. So you lost all your troops

  • Abijith

    Why boombeach startup page comes with pop up news and reconnect button and not loading to game

  • Anomy

    New update does not let me play just says connection error. I have perfect internet. Something’s wrong with the update. Using iPad Air

  • Grant Headrick

    Getting same error message

  • GR700

    Error server give yu wrong Error msg saying ur webconnection is bad.

  • Hasan J

    i have the same problem. connection error message! is server hacked?

  • Adam

    Keeps telling me check my internet after manitence break come on

  • Robert Barwick

    Connection error. System here good . please advise

  • JOhn

    it keeps telling to update the app but when I hit update there is no update there to download.

  • STEch

    Same here, hitting open on App loops back to update available….

  • Bob Bryant

    I just start to log on and then it freezes. Time and time again. Then a update came. Did the update and it ran once. Then back to the old freeze up on log in.
    No support help. This has been going on for close to a year, so I have had it and deleted it. Stay far away from this game. It is a fun game, but not worth the trouble.

  • David

    Start game Update 9+ Pops up tap that goes to the update tap that goes straight back to the game telling me to update ?

  • Mike

    Update keeps looping back to update screen after you launch the app. Tried clearing all app data and cache. Still no fix.

  • chuck

    LG G4 is having same problem with Boom Beach Nov. update. Samsung J7 took update fine and is working. G4 firmware is up to date.

  • Andy

    Boom beach down has been for 2 days

  • Bill

    Is boom beach down now?

  • P

    Its down now..justv in time for initation games and worse i us3d power kegs n then i couldnt attack

  • Joe

    These guys r idiots do a update that do t work just like last one why they don’t test before idiots

  • Ali

    after today update I could not login

  • Roger Riggs

    Updated this morning, now says login failed try again? But it happens each time.

  • Daniel Holmes

    Downloaded the update and now cant log in

  • drapes

    I cant connect either after update

  • Jerry Kalbaugh

    I just updated and cant login, looking for a fix.

  • yukesh s

    Even I can’t open my account it’s telling login failed please tell me what to do supercell or anyone

  • lawrence

    3rd online maintenance since 5:00 am EST

  • lawrence

    correction 3rd Maintenance Break……and also experienced the same issues others had.

  • Rob

    Will not download. Redirects to App Store then after hitting button, the cycle starts over. Can’t download new update

  • sky

    I hope the folks at Boom Beach know many of use are locked out due to the update loop error!

  • Joel Santos

    Its been 2 days that new update not working for IOS

  • Adrian

    When I try to load Boom Beach it tells me there’s a new update. I have to click on Update as I can’t get in to the game. When I click on Update the update timer just goes round and round and won’t update. It’s been like this for three days now and whatever I try and do I get the same outcome. I don’t think I will be able to play the game again. Ideas anyone apart from uninstalling it and play something else!!!

  • verplow

    My game was recently updated and now it won’t load on my iPhone – help!

  • barre

    just got notice to update. Hit update and it goes to a screen to open the app. Open it and it goes right back to the original update screen. Cannot use the game.

  • Joe Barrett

    same here, happens occasionally with this game

  • Scott Holbert

    What and how long is boom beach gonna be down. Will not load. Keeps saying loss server connection

  • Bruce Welborn

    on your Ipad open app store and look at bottom of screen and hit updates in menu box than boom beach icon and hit open box and game will start.

  • Kayla Akervik Willert

    When I play it’s says update and it’s already updated so…

  • Rick

    Me too. Have you found out how to fix this?

  • Mr. P.

    Just within the past couple days, whenever I turn the game on to load, it shows an update ready page and freezes up. I want to play my game. I need my boom Beach. Someone please help me.

  • Mr. P.

    Yes, this is what is happening with me.

  • Kayla Akervik Willert


  • Jhoan Pigar

    please fix the issue i cant play boom beach yester until now, i play boom beach in 3 years right now im sick because i cant open.

  • James

    Opened boom beach yesterday and it dropped me back to level 1 in state of the 56 I had earned. Why? How can I get it back?

  • Dennis Karczewski

    Can’t log into boom beach. Just shows opening screen then freezes up

  • Rafael Moreno

    game wont load…from Mexico

  • Mark Angelo Casaman

    Can’t log in since yesterday..from sea

  • Ron

    My boom beach has stopped working, it’s been 5 days now, any suggestion. I just want it to load so I can play.

  • Jay

    Says update available then I go into App Store and it just says open, press open and it goes straight to update available, this is the second time first I was level 56 and all was lost now I’ve got back to40 and it’s done it again.

  • Gladiator3

    Boom Beach will not update.
    My device: iphone 6
    iso11 was recently updated.

  • Ed

    If boom beach won’t update – delete the app from your device, then redownload it from the App Store. This worked for me.

  • ucyiwork

    I’m having the same problem as everyone else. My issue started when I installed iOS 11 update. Now Boom Beach thinks there’s an update available when I launch the app but the app store just gives me the option to “open” the app again. I don’t want to reinstall the app and lose my years of game play.

  • Zed

    You won’t loose it if you are saving to Icloud and if you are logged in to game center with your account.

  • ucyiwork

    Disaster avoided… thank you.

  • Bill Thomas

    Same here, unable to get into game or get update to start

  • Chris

    That’s great we’re all sharing our problem( which apparently is the same for everyone) but there’s no solution to fix. I’m nit deleting anything if I don’t know for sure my game play isn’t backed up. I’m not losing multiple years of game play on a stupid bug or something. Someone please needs to figure and post a solution. Thx for any help anyone can provide

  • me

    hi yes it works.just open the app store if you have i phone the go to update all then on the same page press open on boom beach worked for me.

  • Mike J Henson

    Boom Beach won’t load. Have been trying all day. It keeps asking for my Apple sign in, then it still won’t load. I have deleted it and downloaded it again. Still won’t load. Anyone else having that problem?

  • Garry

    There is an issue with Hay Day where the loading screen gets stuck as well as not able to attack.

  • Peter

    They say they have a fix for the crashing, but sorry NO because they do not have an update for Android.

  • Tawnie Nguyen

    Can’t update. When I open it take me to the apps to update but there is no update option. Click open then it tells me to update . It stuck in the loop.

  • Mike Stone

    Nicely done StupidCell. I’m sure you ‘streamlined’ the IAP process or added something to it. I’m done

  • Did700

    Won’t load says update but no update is available

  • Did700

    Same here

  • Mr. Boom

    I’m having the same issue with Android device. Wasn’t able to load the update at all. Did a factory reset on my phone and was able to download update, but still won’t open. If it does, it crashes within a minute. Never had this issue in almost 3 years of playing. The Boom Beach Twitter account says they are aware of the problem and are making it a priority to fix. That was posted on Twitter 5 hours ago.

  • Mark Craig

    Keeps force closing after about a minute ….was fine before the update ?????

  • WPS

    Crashes during battle every time. Seems to happen when hero throws dynamite. When it crashes you lose alll troops. Out of cash now

  • Robert Miller

    Crashes left and right…lost troops, and boosts. I have my all my map and op to do but Cant do anything… I play in Oregon. Hurry up a fix it

  • Paul Davies

    Still not received an update to fix the crash Samsung S7. Please advise!

  • jax underwood

    For the past 24 hrs can’t go on to boom beach it just won’t load

  • Mark Hall

    i’m in a death loop! It says Update is available, I click on that – it takes me to app store where I can click on “open” (the only option) and when I click that… It takes me to the original screen that tells me Update is available and we start the loop all over again!

    How do I break the cycle and get it to update?

  • WB

    Me too.

  • Brett

    Boom beach won’t update

  • Mortimer A. Snerd

    I phone 7 I get a message new update is available. When I select update it takes me to app page and the only option I’m given is to open it when I select open I get the update screen again. What up????

  • Daniel Smith

    Down in Iowa USA. Reverted back to a new game (no history) on iPad hopefully not on Iphone.

  • Daniel Smith

    Updated and working.

  • FrickenGenius

    Same here except 20 days later. How did it resolve?

  • JohnDowel

    Boom Beach suddenly has gone dark…..screen icon is dark with a “waiting” prompt. What gives?

  • Steve Stahl

    This is absolutely crap. Telling me to check my connection when there’s nothing wrong with my phone. Every other game works except this one. Error cannot connect to servers. Been playing this game since day 1 and no issues till now. It’s disappointing. Fix this.

  • Steve Biehl

    New update this morning and now it won’t run

  • Jon

    Me too. Endless loop between supercell spash screen and boom Beach splash screen.

  • Ron

    Same for me, using iOS on iPhone

  • Darren Clark

    Same thing happened one or two updates ago. Endless loop of app saying to update, and update saying the app is ready to open. Guess they didn’t learn from the last time. Waiting for the next update to fix this update…

  • Dabug59

    Won’t load. Keeps saying check internet connection. Even after a reboot.

  • Patty Mall

    Won’t load on IPhone 6Splus

  • Louis Werner

    Very slow, costing plenty of diamonds, twice as much as before why I have an Android

  • Scott Watkins

    Black screen on startup, no logo and no game atm.

  • Stops progress in loading screen @ about 89%.

  • Jay D’Errico

    Same thing with me, stops progress in the loading screen @ about 80% and it’s really annoying. I’m using iPhone 6 Plus.

  • Kriss Standke

    Server error 1 upon start AFTER UPDATE. Out of sync error and game closes.

  • TheGameEdge

    Mines, did not successfully installed. This error popped up after the update.

  • Chuck Saddlemire

    Using Memu, says I need to upgrade, doesn’t help.

  • Dee Whittington

    After update, my laptop Boom Beach game played on BlueStacks will not load and asks for you to uninstall and reinstall. I have done this multiple times in the last couple of days but that account does not work at all on BB. It is fine on Clash Royale.

  • Jill

    my game stops loading at 80% too, but sometimes it does load completely only to kick me off as soon as I try to play … seems to have started after the last update

  • Arviejer Dalena Venarao

    My Phone Is Huawei Y5 and I try to install boom beach .it’s loading but the problem is after the loading is done the game is going back to my menu .How do I fix that ? I played also Mobile legends New Version it’s works good sometimes but its going back again in menu like boom beach how do I fix that I try Clear data the games and I deleted Files on my Internal Memory.

  • Bob Bryant

    Boom beach is a piece of crap and has been for years. I gave up on it 5 years ago when you could only log on some times which got to be fewer and fewer till log on did not work at all. Updates did nothing and support, well no support is better did not help. Good luck to you that are still trying to play.