Other Services

BrightHouse Networks

BrightHouse Networks provides home security, cable TV, home phone and Internet services across the United States, and has tech advanced systems in five locations including Alabama, Florida, Michigan, Indiana and California. Main concerns with BrightHouse services include Internet speeds, outages, no cable TV showing, and home phone not working.

In the past customers have seen error codes 100, 104, 105, 33024 and many more when trying to login or access a service online. If you are having issues with your Bright House login please do elaborate below.

If you are living in Lakeland, Tampa Bay, Central Florida, Indianapolis or any other area where you are using BrightHouse Networks, please do use this service status page for all your problems. BrightHouse Networks has way over 2.5 million customers on its list, and problems will surface; if they do the community would love to hear from you.

BrightHouse status reports for Friday 17th of January 2020

To find out if BrightHouse is down right now, see reports below.

Problems with BrightHouse? Share issues with Is Down Right Now readers:

  • Easton

    Bright House internet keeps dropping off at around midnight, why?

  • Hayden

    I live in St. Petersburg and am having nothing but problems with the internet, its ridiculous to be fair.

  • Paige

    Both cable TV and Internet are down in 34744.

  • Micah

    All I am getting on my cable box is flashing lights and nothing else. I am in zip 32114.

  • Sienna

    Been like two hours now its been down in 33837 Florida, darn you internet.

  • Sarah

    Bright House Internet down in Bloomingdale.

  • David

    In Pensacola and got no Bright House service, probs be up soon.

  • Benny

    Got no Internet please do come back when your ready to be happy again.

  • Jill

    Brighthouse Internet is down in Florida.

  • Darrell

    I have rebooted the modem and still no joy, my Internet is still playing up.

  • Caroline

    Got no Internet which is so frustrating. Really bad that i have to use my phone to read emails but its using all my data up.

  • Nadia

    My Internet went down a little earlier today, but the funny part was customer services sent me o the speedtest and it was fast. But when i used speettest .net it was really slow.

  • George

    Yeah my internet and tv were both down. The outage lasted about 45 minutes for me.

  • Tameka

    My Internet is down in Orlando, so not happy right now man. Even my phone service is down as well.

  • Edward Chu

    Down now in Indianapolis

  • Rbblack

    No service in Carmel, IN. System reboot since 3:00 this morning???

  • Peg Nelson

    No internet on St Pete Beach right now, 11/4/2015

  • Jon

    I’m out of everything but basic cable citrus springs

  • Guest

    Down. Orlando. Walden circle. Happens every day sometimes for hours, never less than 60 minutes. Your service Sucks. No where have I ever experienced such consistency with horrible network outages.

  • sitar Indian restaurant

    down in zip code 35233

  • Kim

    I am not getting great service with my phone or Internet.

  • christopher

    internet down in 34428 in crystal river florida

  • Yolanda

    Internet down again, in Tampa 33613. I’m so sick of dealing with Brighthouse

  • Yolanda

    I’m back, Internet down once again
    Tampa 33613….

  • A Ruiz

    Cannot sign in to BHTV app.
    Explain please.

  • B

    Brighthouse completely down in St. Petersburg area

  • margot reid

    No internet connection for over 48 hours merritt island 32952. Needed for work!

  • Johny Appleseed

    My Brighthouse has always had problems, and yesterday/today it’s been terribly slow and often down. 33813

  • AJohann

    Riverview 33578 No cable no phone no internet…

  • Trista

    Trying to login to my services on website getting error message 104. Has been happening for months. So annoying…how can I resolve this?

  • DJ G

    Brighthouse was bad – Spectrum is worse! We’ve had speeds 0.42 to 15.08 or NO connection at all! Unacceptable for what we pay for internet service. It’s unreliable and speeds are sporadic!

  • Sieglinde Proctor

    No landline phone since yesterday. Wrote an email to Spectrum Customer Service, got an auto response that said I would hear something back between 24-48 hours. It’s been over 24 hours, still nothing. With Brighthouse, when my phone went out (about once a year) they would respond. Even the chat doesn’t work on their web page. It just spins.

  • Clive

    I am located in Orlando and I have no idea as to why I am having issues with my BrightHouse login.

  • Toby

    Brighthouse is now Spectrum so if you are looking for help just ask the question on this post as these can or other users may be able to shed light as too why services are down.

  • Brian Rowe

    Not sure how long we will be with out in Wesley Chapel fl. Better get a discount

  • Todd E. Pullen

    Still no internet service in 33707.

  • Bob Bubelis

    Still no Internet in 34654. Out since 9pm on 9/10, long before Irma came through

  • ann nelson

    LOOSE CABLE WIRES, FROM POLE TO POLE, HANGING DANGEROUSLY LOW, ALMOST TO THE GROUND…CHILDREN CAN BE ELECTROCUTED DUE TO THE CABLE NOT FIXED BY THE CABLE COMPANY…FIRE RESCUE PEOPLE WERE HERE AND SAW/SEE THE CABLES HANGING WAY TOO LOW TO THE GROUND…CABLE COMPANY NEEDS TO COME AND FIX THE DANGEROUSLY LOW HANGING CABLES ON/OFF LAKEVILLE ROAD, ORLANDO, FLORIDA 32818 IMMEDIATELY

  • tom

    32725,cable box won’t reboot,code,IAO1

  • Tim

    Same here, I think they did a firmware update at or around 4 am I work swing shift and this is my viewing time went out for a smoke and came back to a failed reboot. I finally got their phone system to quit telling me they couldn’t transfer me to customer service but now I’m in a endless hold loop. I just got through the guy was in Texas and said they had a massive internet outage for 3 hours and they just got back online and that our problem is listed as an outage and they are looking into it. When they get it fixed everyone that reads this should call and request compensation for the outage on their next bill. Outage started at 4 am central Florida time.