Charter Spectrum Internet problems with outage report

The latest Charter Spectrum Internet problems and any outage with their TV service can be reported on this page in a couple of ways. You can contact Charter Communications directly by using the support channels provided along with an official map, or report your Charter outage and detail the problems to other Is Down Right Now readers.

Charter Communications deliver services to businesses and homes in around 25 states, also the services vary dependent on the area you live in and whether you want cable TV, phone, or Internet.

Common reported issues include a total blackout, TV glitches, and Internet outages. The latter tops the list by far for most reported problems by Charter customers. If Charter is down right now, or having any type of outage you can see status updates below.

Charter status reports for Sunday 25th of July 2021

To find out if Charter is down right now, see reports below.

Problems with Charter? Share issues with Is Down Right Now readers:

  • Aaron

    Out for 3 hours now in Hampton ga glad I pay u guys

  • Kathy Boisvert

    Service down need To say more?? Many complainting


  • Crystal Buchta-Jones

    My Charter internet and TV is down. Hollister, CA. What the heck is going on? I see that it’s down for a great deal of people, but charter won’t admit it?

  • BoomEZ

    Jackson, WY is down.

  • AnonHuman

    Jackson Hole, WY is down

  • Deb Stoltenberg

    No Internet in sauk city wi. Wow. How can you be in buisness#!!!

  • Charter

    Charter Customer Care Toll Free @ 1855-315-3657

  • Susan

    Tv and internet down in Calera AL

  • Britt

    Out since 9am today. Unable to run any transactions in our store. Will ask for money. S Lake Tahoe

  • Aaron Reali

    Out in Morgan Hill since 2/17 @ 10am, $170 per month and I can’t work from my home office? Losing $ by the minute=Lawsuit.

  • Aaron Reali

    Why? So you can tell us there is no fix eta? Called three times and I continue to get brushed off. #TerribleCustomerService

  • Tamara

    Janesville, Wisconsin is down as of 10:30 am on 2/17/17. Utility Company severed line while trimming our trees. Was suppose to contact Charter and Charter was suppose to contact me. No one has contacted me.

  • jane Cottrell Henifin

    Lincoln City Oregon is own again. Been down for an hour already.

  • Jake Johnson

    Charter is diwn in horicon wi…..

  • Jake Johnson


  • Donald McMahan

    Charter sucks five hours without TV Internet and phone

  • Donald McMahan

    Do it

  • Ilse K. Outcalt

    Out in arroyo grande ca

  • Ramani Thinakaran

    Down Mansfield, TX 4:20 PM

  • Mike Desirey

    Cable & Internet Down in Lake Ozark, MO for approx last two hours

  • Hammad Ghori

    internet down since last night and it is frustrating

  • Remy Karillion

    Been having problems the last few days in Norwalk, CA

  • Charter sucks

    Internet down in Long Beach Ca. Cant even log in to their website. This has been the worst internet provider I’ve ever had. Why pay for something that always has a problem I must have rebooted my router atleast 100 times in the last few months

  • David Longren

    Total system is down in Nisswa MN, no data on the outage map & I cant figure out how to get it properly logged in

  • Catlink

    Cable and internet both down in Portage, Michigan after the wind storm ended. It’s been 4 hours now. Get your act together and tell us how much longer it will take to fix THIS TIME!

  • Megan Holben

    Still out since yest! NJ!

  • Kyle Lei

    Livonia Michigan Internet has being out since wendnesday nights. I called and none of them have clue when will be fix. Thanks spectrum. All I asked is estimates.

  • Tammy Boggs

    My cable , internet and telephone to

  • Stan’s Better Half

    My internet just got really slow and unresponsive. I’m in NYC.

  • Brenda Holm-Bilkey

    No internet Negaunee Michigan

  • Chassity


  • Chassity

    No internet in Riverside, CA

  • Daryl

    Internet and phone down in Tillamook

  • joy

    No phone or internet in Lincolnton NC.

  • Logan Young

    Auburn Alabama Internet is out and has been out since 3 am

  • Nick Fleet

    Roswell GA internet down

  • Tina

    Internet down in Elizabethton Tennessee!! Don’t know about anything else, luckily all I have is their internet..

  • James Smith

    Down in irving Texas. Went down sometime during the night. So much for telecommuting

  • Sarah Holl

    Internet issues in green bay, wi. Been 3 days and still not fixed. Poor service…

  • Truly Splendid

    Internet and phone connection has been very sporadic for the past two days. I’m lucky if I can get email to load. Businesses in the area are reporting issues with phone and credit card transactions. Seymour, TN

  • Ef pc Bs (LNC)

    No interned node 11 La Grande, OR. just return out

  • atomikblondee

    Cable totally down, Internet lagging. Union SC

  • Kelli Drum Scronce

    Cable is down. Internet, too.

  • Jeremy Webster

    Down in Fort Worth also. Anyone know when it will be back up

  • Liz Coley

    No internet since Wednesday 0200.

  • Phil Kehler

    Internet down since midnight

  • Ramani Thinakaran

    Internet diwn since 5:45 AM Mansfield, TX.

  • Mark Weslock

    Tree has fallen down on Charter Service line in St. Charles,


  • Ron Ramspott

    TV service down during the NCAA championship game. Aargh!

  • TripleHBK

    Internet down for over 14 hours in Lincoln NE.

  • Jerry Campbell

    Tends to be down more during high demand special events. Should tell FCC they are selling more capacity then they have. Out in Saint Louis. 7pm, Apr 10, 2017. Anybody care at Sectrum/Charter, call me so I’ll know.

  • Gene Tracy

    No DVR access and no channel selection in Medford, Or, 97504 from at least 1:00 am > 5:00 am. Still out as of 5:00 am., 4/12/17.

  • Kay Lewis Doolittle

    No cable TV in Klamath Falls, OR this morning even though phone & internet are working.

  • Michael Knight

    No WIFI in Wenatchee, Washington

  • Dirk Dodson

    Going up and down in Fort Worth

  • Kim March-Force

    Up and down all day in Guntersville Al. Down including phone since 415 CDT on charter

  • JazzyWazzy

    No internet or cable in Havelock, NC SOMCE 10pm 04/14/2017

  • SL

    Do you have internet today? I am in Lincoln as well and have been down since 11am

  • TripleHBK

    Internet is fine today. ended up needing to call spectrum last week. After a 2 hour service call where every connection was replaced but it made no difference. Eventually ended up needing to replace the modem. I had several neighbors that needed to switch modems as well. I feel like something happened that rendered all our modems faulty but have no way to prove it. Purchased a new modem at best buy (my last one was only 2 years old) Since then no issues.

  • Helen M.

    No internet or Cable in Lower Manhattan, NYC since 8am 4/49/2017

  • MrRobot2


  • mr steve

    spotty, slow, laggy, and “off and on” these past few days

    Near the traverse city area, Michigan

    and swapping modems will not work, i already did that..charter is just sucky

  • steve

    slow, and “in and out” here near the
    traverse city area….been like this the past few days…since the 24th
    of April at 6pm til now


    No email service for 2 days EAU CLAIRE WI

  • joy

    Internet and phone keeps going off for 5 to 10 minutes at a time in NC.

  • Gary Boyer

    Tv & Internet down in Ellensburg, Wa

  • Robert Smartt

    Manchester Tn has been down few hours now. No phone, internet, or tv.

  • Josh Jacobs

    Hillsboro tn been down a few hours. Whats wrong

  • Michael Parker

    internet up and down NRH TX

  • rmhaney38

    Charter down again.. almost not worth paying for.. midland mi

  • steve

    same up and down crap the past 8 days now!!!!!!!!!!!!!!!!!!!!!!!!!!!!! this is bulls*it

  • joy

    Service has been pathetic for the last few weeks. Internet and phone service has been down almost as much as it has been up.

  • Kristopher Priestley

    Constantly going in and out. Out more than it’s up…about to just switch. Its cheaper, seeing as the price keeps going up and all I use/have is internet. Bull…why I have to pay 70$ for crap service is beyond me.

  • Mr. Mott

    South carolina columbia it down. No internet and no cable.

  • Art Hurt

    Mayland Heights MO, no internet.

  • Mr. West

    No Spectrum Internet in California.

  • Jerod

    Oconomowoc Wisconsin no Internet and no cable

  • yuhanz

    Charter down Alhambra, CA

  • Richard Zemel

    Charter tv and internet down in farragut, tn

  • Caitlin V

    Charter Internet down in Fernley nv

  • Donn Sheldon

    Charter Internet down again in Fallon, NV.

  • Robert T Canipe

    Charter Spectrum Internet down, but Alexa and Roku working great. No phone or computer connection at all.

    Hickory NC 28601

  • Pamela Nelson

    Internet has been down in Newaygo Michigan

  • Jeremy

    Internet out in Birchwood Tn

  • Dody

    Service has been out for 2 1/2 days in Madison, WI

  • Mary Tollerton

    I just got switched from Verizon (DSL) for phone and internet this morning (6/8). Apparently the “entire state” is down for phone & internet, so I dont know if it will work> They cut my Verizon line, so I have no phone or internet until they fix the problem. Not a good omen. I left Verizon because I lost service whenever it rained and DSL would drop whenever the phone was used. Now I have nothing – how is this better?

  • Tom Lamb

    Spectrum in down in NW Montana.

  • David

    Spectrum Internet down for at least 2 hours, so far, in Lake St Louis, Mo. Down since ~noon.

  • Chris McDermott

    Cable Service has been out going on the 3rd day in western Massachusetts. This is why I won’t transfer to their internet and phone service! Have no choice on cable only one in our town!

  • Chase

    Down for the third day in a row in Milwaukee, WI. I don’t understand why Spectrum bought out TWC if they weren’t ready to handle it. We only have one other choice and that is AT&T and they are too slow.

  • Chase

    Here in Milwaukee too. Class action suit anyone?

  • Chase

    We just bought a new modem this winter.

  • Steve Vandeveer

    Internet been down all day I’m paying for 100 and my Xbox says I’m barely getting 0.21 download 5.3 upload California guess they will tell me it’s the weather

  • Renee Herbert

    is there a issue with spectrum cable in St Louis mo. I have some channels, but am missing some. The message says one moment please SO0008.

  • Rick Venghaus
  • Rick Venghaus

    I have no Internet in OFALLON MO

  • Sara Jill

    I have no internet in Saint Peters

  • Steven Moore

    Jun 23 2017 Livonia MI still experiencing weird download/upload speeds. and my post from yesterday does not show in the ‘newest’ listing. 1:50pm shows 2.11/5.90

  • Daniel Anderson

    Will the effected area’s be compensated financially for the HUGH lost ?

  • Delbert Smith

    76119 FOREST HILLS, TX. no internet, tv, computer. Dvr recordings is all you can watch!!! Fix it Spectrum Charter Spectrum money mongrel or what ever the hell you call yourself FIX THE DAMN THING NOW!!!!!!

  • Todd Kuikka

    Is charter down again in St Cloud, MN?

  • Deanna

    Charter is having problems in fort payne al yet again

  • K

    There are a lot of people without internet in St. Louis City and County. I know a few who have had their internet down for a few days. What’s going on, Charter?

  • BamaSteelMagnolia1

    Charter has been down in the Birmingham/Trussville/Springville area. No cable, phone or internet for over 24 hours. Charter is lying telling a down Alabama Power line cut their fiber optic line in Trussville. But the outage extends beyond that and into other states. They are covering up the real situation.

  • Deanne

    Dardenne Prairie has been down since 2:30. What’s the ETA???

  • Steven Moore

    2 Jul 2017 Livonia MI Internet dropped out again 3.16 download 0.23 upload – was on phone with tech support then they called my cell after they did modem reset phone call dropped to cell and no call back. speeds no better. first occurred at about 7pm, now 7:30pm with no change in speed. an ongoing problem for over 3 weeks with 3 sets of service staff coming out to home. ping -t is displaying varied ms from 3 49 for local and 23 to 151 for with an occassional timed out.

  • Sheridan

    Charter services (both TV and internet) has been down in Hawthorne, NV 89415 since 6:30 PM on July 3rd. 49 hours and counting, as the future doesn’t look promising. Will likely be switching back to 25mb AT&T from the 100mb Charter, for the sake of it actually WORKING.

  • Jordan

    Out in southern Oregon 1:23 am

  • amarebare

    Oh thank goodness for another Michigander. It’s not exactly out but it’s being strangled and slowed to a crawl. is googles dns.
    Same thing happening here in Monroe. I guess we just wait for whatever outage is causing this problem, since it’s obviously not a direct problem or we would probably have a complete outage.

  • Suzan

    Internet out in Lonf Beach, Ca for two days. Reset attempts did not work. Come on Charter!

  • Rick Sears

    When will internet and phone be restored in Norwalk? Been out since 10:30 this morning.

  • Choton

    I seen yesterday an article that spectrum internet filed for bankruptcy.So there is no chance to get service back.Everybody should cancel spectrum service

  • Choton

    Service down in everywhere

  • Balance_314

    Charter internet has been down in zipcode 63033 since 21jul17

  • Geese Howard

    Down in 48750

  • John

    Down in 53094…. Again…

  • Brian

    Connection unstable here in columbus ga 31903. Get it fixed charter.

  • Madison

    Down in 48706

  • Karen

    Pay a lot of bank for a service that sucks.. hostage to this company since there is no other alternative.. wish I got paid for never providing a service.. super sucky for me as I am trying to submit graduate work to my professor

  • James Lovell

    Spectrum internet is out in 75002.

  • Arbie

    Down 76210

  • Michael Lee Coley

    Why is pro down on my phone?

  • ST

    Down 63088

  • S. Best

    Went down here Madison Wi right on time! Every day internet and phone go off for approx. 20mins. TV then pixel ates and sound goes in and out. This will go on for the rest of the afternoon intermittently until evening, usually around 6pm. This has been for over a month now. I finally spoke to supervisor Friday (see prev post) and I was very happy I was to receive 13 credits for all the outage over the past month! I waited on the phone (hoping it wouldn’t go out) while the nice woman entered credit after credit, each time informing “now I am on the tenth credit! (or twelfth, or thirteenth). Soooo happy I finally got someone who addressed this horrible daily problem. Today, while paying my Charter bill, I was told my total credit for a month of intermittent outage? ALL 13 credits? Added up to $5.31. Yes, you read right. FREAKING $5.31 !!!!!!!!! [email protected]#$%^ I do not have words to describe how I feel. I will post again later (sob..)

  • R

    Down Reno, NV 89523

  • Debby

    My internet is down right now. Is it out or is something wrong with the box?

  • jmkjr72

    Down portage so 53901

  • Bella Bean

    Internet down intermittently on a daily basis. Zip code 44017. Problems started when Charter took over Time Warner. Calls to customer service are no help

  • Internet is down in N. California, in the Redding area.

  • Jeanne Rhodes-Moen

    Down in East Asheville since a little before 4 pm… so about 9 hours now.. tv/internet etc… can’t get an estimate on when services will be restored.

  • Lisa Williams Fisher

    Down on & off all weekend in Moberly, MO

  • ThunderBolt

    I am on wireless gaming laptop with Wi-Fi access. Charter Communications is down second or third times due to Aftermath Hurricane Irma. I always watch breaking news on my laptop anywhere…

  • GC66

    I’m in Butler County, Ohio (in the southwestern part of the state north of Cincinnati. For a week or so earlier in August, it would go down between noon and 2 p.m. Then the service improved and there was no outage. Until yesterday that is. And it happened three times today (September 17).

  • ThunderBolt

    UPDATED: It’s back to normal now. So, I am watching CNN live news on my laptop… woot

  • bobsully

    TV service down in St. Louis

  • Rick Willey

    Internet is been down for awhile in Covington, Ga anyone else in my area with internet issues?

  • Sara Slape

    Kennewick Washington down

  • Gina

    Charter internet has been on and off for about a week at Rosemead, CA. When it’s on, the internet speed was extremely slow that I couldn’t even open YouTube homepage. Please please please please fix this problem. OMG it’s really driving me insane.

  • David

    Mira lona CA also down

  • TNish

    Down in TN Oct 1st. Tricities

  • Felipe Rojas

    Charter Internet access has been down all morning here in Duluth GA 30097.

  • Gabbie

    down in Hammond, Louisiana

  • Robert

    Down for an hour in see texas. Spectrum support reports outage in my area.

  • Kellye Hipp Champion

    Internet Out in Somerville Al as usual

  • Debra Wofford Moore

    Internet, cable, and phone affected here in Connelly Springs NC

  • Sandra Jordan

    In Mandeville, La as well

  • Lonnie Mask

    Internet sown in Rockwall, TX.

  • Jerry Whitehead

    Down in waxahachie texas

  • Sharon Huneycutt Harris

    out in Spartanburg SC

  • Drcreeper

    Its out in franklin virginia

  • KennethMelissa Spencer

    Down in North Fort Worth / Haltom City

  • SoccerSkills101

    Out in Saginaw for past 2 hours.

  • SoccerSkills101

    Has anyone tried calling Spectrum. It appears their lines are down in their support as well.

  • Cody

    Out in Thibodaux, LA 70301 and can’t find any support online, or phone.

  • Jason Peters

    Out in Slidell La. Customer service phone as well.

  • Michelle Jacobson

    Been having problems with internet and getting only a few low channels in Fort Payne ,Al

  • Janise Sides

    Down in Hurst Texas since 6am!!!

  • Gary Levinsohn


  • Mark

    No internet Saginaw tx 10:30am oct 1

  • Ronald A Caldwell

    TV Been out since early this morning. Still have internet.

  • Karen Novak

    Every thing internet is down 76087. Weatherford, TX

  • Mike

    Slidell, internet down all morning

  • Arianne Gaetano

    Router reset and working fine but internet server is down. Auburn, AL

  • Peggy Haynes

    I’m in Gainesville Ga and I have internet but only certain channels on tv. and they are not really the channels I watch

  • J Leo

    Slidell. Phone, internet and most TV channels out all morning.

  • Rene

    Out in Keller,TX

  • Michael Hunter

    Internet down in North Richland Hills, Tex all morning.

  • MayMay2

    Down in 31904 as well. Can’t reach anyone to find out the problem. Spectrum customer service sucks.

  • Barbara Smith

    Service has totally sucked since Spectrum took over local Charter Communications!!!! Phone, TV, and in/out internet all day today here!!! Happens about every day…goes out for approx. 30 minutes at different times…usually when I’m working or interested in watching something!!! About done with this high priced crap!!!

  • JoeTheConservative

    Internet down in SE Louisiana. It would be nice if Charter could at least provide a status….

  • Jim Moore

    Internet down since early this morning and can’t even get through on the phone lines because they’re down. Another reason I’m thinking about looking for other providers for this service because it’s down all the time in the middle of the day when you’re trying to work, no connection. Tired of having to use my phone as a WiFi hotspot so I can spend 90 bucks a month for Charter and can’t use it.

  • Amanda Beatty

    Denton to still no internet thay won’t take no more calls

  • Chris

    Internet outage since early this morning in Fort Worth Texas. I switched from AT&T last month because I was so angry at the high charges, but at least they never ever dropped the ball like this. Aaaaagggghhhhh!

  • Aimie Faleye

    76106 been out since this morning

  • Customer from hell

    Granbury tx charter has been down since 4am this morning. It SUCKS. May I suggest we all call them and demand a refund or at least partial refund for their service or lack there of. Give them 2/3 days let the dust settle and call call call until your satisfied. After all at this point all they have to sell is service which they FALLED at miserably. I’m not allowed to perform half assed at my job why should I allow them. I won’t, I make sure that when my caller ID pops up they have flashing strobe lights, bells, whistles, people in their cubicles race to the restroom to avoid my prolonged discussion on why they don’t owe me a refund. I will even Readily admit to being the customer from HELL. IM NOT NASTY not at all. Example. You me are purchaseing said internet for a fixed price, it would be the same as going to gas station buying a gallon of gas and only getting 3 pints. I will use analogy after analogy till I break them down. As I said it works every time. I especially love talking to a double talking supervisiour and tell them I am recording this conversation.

  • Karen Novak

    Our internet just came back on in Weatherford Texas!

  • Greg

    You’re one of those customers they should refuse service to for being a jerk. With technology today you can’t expect perfection. You obviously don’t know how networks of their size work or what cyber security issues may require partial shutdowns. People like you are also the reason ordinary people have to sit on hold when calling because you think you’re special. You act like Charter stopped internet service for two weeks.

  • Katsorchis Ted

    So, since you seem to be so professed on technology you should know that EVERYTHING these days depends on RELIABLE Internet connectivity, from your work to your home’s security systems. System glitches are well understood but providers’ systems redundancy is crucial. Most major companies serving the public are required and audited annually by the regulators that they provide uninterrupted service to their customers.

  • Mary Sweeney

    The Spectrum TV app for my Roku is out and has been out all day here in Superior, WI. However, my internet is up and running without probs. I did get a hold of a person at Spectrumthis evening and he said it was most of the US that was out and he’d have someone call me when it was up and running again.

  • Jan Suess

    Internet in 76262 has been out since early this morning, still can’t get though to customer service via phone. Can’t get a time frame when it will be corrected. I have had to use my cell phone to acsess internet. Just looking for an update!

  • Nava

    Anyone in NRH, Tx have internet back on? So annoyed right now…

  • Mandi Ann Barrios

    Without Internet for 36 hours Baton Rouge. Anyone know when this “should” be dissolved?

  • Ricky Edwards

    Internet out in 70546

  • Steven

    Internet out Anderson sc 29621 area

  • Jim Szal

    The cable outage seems to have started about the same time the workers went out on strike.

    If you have complaints, contact the FCC and file a formal complaint. You can look up the FCC complaints and fill out the form on line. They will send you an email back generally within a day with what they are doing. The FCC will contact Spectrum and put pressure on the company.

    All the phone lines to Spectrum were overloaded and you couldn’t contact them.

    Call Spectrum and tell them you want a refund for the time your cable service was not functioning. It won’t be a whole lot, but it will irritate the company and force them to apply the refund to your bill.

  • Arlen Lott

    Cable service is down. Outage began Sunday AM. Has continued through to now, Monday, 12:20PM.
    Is anybody listening?

  • Lyle Pfleger

    Helena MT is down again!!!

  • Niki Leaverton

    Internet is down in yakima Washington and it’s been out since about 8pm tonight

  • daiky

    internet is down in plano, TX since yesterday 7pm

  • Obviously you don’t know that my time and money is as valuable as Charter’s time & money. IDIOT !
    Of course they should refund periods they failed to perform.

  • I am getting 1/10th the download speed I am paying for and 80% of the upload speed. CA (L.A. County).

  • DarkAngel44004

    Greg….you really have no idea about our hard working money that we pay each month for these services and some of us….well, we depend on the internet. I am a work at home Customer Service Associate. I talk to people on a daily basis and depend on my internet to be up and running without problems. This don’t just happen once in awhile it happens a lot. Yes, companies have problems but not all the time. Get over yourself. We have been having problems since Friday….I work tomorrow and can’t afford for these problems to continue.

  • Debra McNeill

    Keep having to reload pages. It takes at least 3 tries to save a page. This is the worst service I’ve ever had. Bozeman desperately needs a more reliable internet service!

  • Mztmona

    Down in Delta, CO this morning

  • Adam Smith

    Wow! Where did you get a refund! I filed an FCC complaint 2 months ago after 2.5 years of outages and slow speeds, many times 3% of what I was paying for. Big wig in Fort Worth, TX even looked up my account and saw all this and still told me there wasn’t enough to warrant a refund!!! I kid you not!

  • squiddiuqs

    Internet down in Crowley tx. Since noon

  • Linda English

    Starting third day with internet and cable going off and on and freezing. (Central Michigan). So disappointed in Charter!

  • WhyMeLord

    N Texas (Denton Co) is up and down and has been for months.

  • Mark

    Is Charter Spectrum down for just me in Texas or is it everyone?

  • Craig

    There must be an issue with Charter being down thats bigger than I first thought. I live in Cameron, WI and my friend who lives in Eau Claire WI is down also, who else is having issues!!

  • Kerry

    Hi Craig, my Spectrum Internet is down in La Crosse Wi.

  • Orson

    I live in Rancho Cucamonga, CA and the weather has been really windy, maybe this is why the internet service is down.

  • James Mitchell

    Internet is also down in the Birmingham AL area.

  • Ksuzanne Last

    New Holstein Wisconsin has not had signals since before 8 am….now 9 am….still no signal.

  • Anthony Scott Prusinski

    No service in Michigan as of now. Been on n off all day

  • Nikki Webb

    In and out for a couple of days now in Simpsonville Ky. Two neighbors next to me also.

  • Tim Tellefsen

    Internet problems in Marquette Mi.

  • Tom Eynon

    Nothing for 3 days now in Victorville CA

  • fahgettaboudit 2.0

    1/5/18…No email service for 2 days now !!

  • Jon Scott

    Slow and intermittent internet in Traverse City, MI 49686 for last 3 weeks.

  • Marie

    Why did our cable and internet go down on January 13, 2018 ? We had NO service for hours! So tired of Spectrums service going out.
    Hemingway, SC

  • Bob

    Internet in and out for days in Slidell La . Charter says nothing wrong?

  • Ruth

    I live in San Bernardino, Ca and my internet is crawling. I went from promised speeds of 100mbps to about 34mbps and 18mbps on other speed test sites. I do a lot of research online and this is unacceptable. I asked for credit starting from the time I reported this to Spectrum approx. 12:15am and was told that the computer keeps the time to apply any credits to my account. I’m told to wait probably about 4 hours to get my speed back. We will see.. This is not good for any of us who faithfully pay our bills on time and in full.

  • John Kelly

    Lost many TV channels, saying I need to upgrade. My account is paid up-to-date, have not had any payment problems at all. Some channels working, but many gone.

  • Vermonter

    I have no t.v service in Barre, Vermont since I got home at 5:00 p,m,

  • Llamamama

    No internet Arlington TX

  • Elisabeth Hysong Mahoney

    Temporarily off air?? All channels?? Wtf? Acct up to date!

  • Candice Woods

    Internet is out in Kingsport, Tennessee

  • Im Queasy

    my account is up to date wifi has been going in and out I smell a law suit Incoming I’m tired of their shitty customer service they have been so unreliable takes them so long to fix their problems

  • Jonna Luce

    Internet has been out since yesterday. 33813 S. Lakeland, FL

  • Jojo 508

    Internet been down sence yesterday plzz fix 01609

  • Darcy

    Internet been down all day, second time this month. Looking to switch providers. This is obnoxious. Green Bay wi

  • Diane Leonard

    Salem, IL. Internet down

  • Tom

    Killeen, TX internet down

  • Clive

    OMG how come it takes them so long to sort out a problem, i have been down for over an hour now and not happy at all.

  • Jon Ryder

    Service in TX is ridiculous. Every day it slows down to < 2 Mbps and then stops for hours at a time. I hope more class action lawsuits keep coming until they do their damn job.

  • Lisa Hansen

    Internet service in TX down for at least the last hour. Every single day, down, what is up with your service?

  • Garrett

    What the hell is even going on? My internet service was fine until yesterday and it’s still messed up, cutting out more frequently and then just not working at all for about two-three hours before it comes back for half an hour and cutting off again. Why has there been no information to the customers as to what’s going on? Like, we’re paying you to do your service so keep up your end of the bargain maybe? Boone,NC

  • Lisa Hansen

    Internet service in TX down again this morning. Every single day. Poor service when it’s up. Pay for 100mb get 25. Step up you game Spectrum.

  • S

    SA, TX down again third day in a row. I work from home, this is a nightmare.

  • Kimberly Hochstetler

    Internet down Fenton, MI

  • Angela Snow

    Down near Geraldine, AL Cable/Internet

  • Erich

    Internet keeps dropping out I’m paying for 100 mbps only get 25

  • Joanne Rennie Paré

    Fort Worth Texas -76114- Internet mostly down since March 26.

  • Rob Winningham

    Fort Worth, TX 76137. Business Class Service. Was escalated and was told someone would call back in an hour. They also set up an appointment for 2pm the next day. No one called me. No one came to my business at 2pm the next day. Internet is still our three days later. Have been stood up by Charter Technicians twice. Maybe the third time is a charm. If not, the BBB will know.

  • Dustin

    Richardson, TX internet down

  • David

    Internet down in Elgin South Carolina I’ve had more times with this issue with spectrum than I ever did with time warner

  • Carol Brown

    Internet keeps dropping here in Sparta Tn

  • Sahar Rosefire

    Internet in Temple, Texas has been down for two hours. Spectrum had told my husband “We’re working on it.” Well, work faster dang it; I got to watch my shows!!!

  • OneAngryDemocrat

    Round Rock, Texas Spectrum streaming has been down since 5am this morning. Came back up for about 1 1/2 to 2 hours and down again.

  • Larry Foster

    spectrum internet down the past 30 minutes in Saginaw TX

  • Broadway, NC
    Spectrum internet is down for about 2 hours.

  • Skychicken1934

    Spectrum TV out since Friday night Moores Mill address Auburn, AL
    . When will it be repaired?

  • Lana

    Internet and streaming glitches in Tennessee

  • West tn not happy

    Glitches all over Tennessee

  • Lori Barker Adams

    Out in St Charles mo!!!

  • Jeff Sellers

    Same here in O’Fallon MO

  • Christine Sebastian

    Out lake St. Louis

  • Shundra Kuenning

    They suck! Always disrupted

  • Bob

    It’s like a rollercoaster here, one moment it’s working the other it’s nothing

  • Trish T

    Intermittent wifi service in Helena Al for the last 3 days

  • DeeDee Luger

    Internet has been down for 2.75 hours at least at the Thrifty Motel in St Cloud, MN. This issues seems to be happening mostly around midnight til 130 or 200 am, with variances in the times. Very frustrating.

  • Rafael Martinez

    Omg again no internet it works with my phone why doesn’t it work with my ps4 and dont tell me is my ps4 because i never had the problem with att it works with my hotspot it sometimes works with your internet the only reason i have you is because att doesn’t have service where i live lynwood california worse internet company

  • Internet down in Eagle Point, Oregon 97524

  • GG

    Internet keeps goig out around 12-2 in avon indiana it’s been happening consistently

  • Nathan Williams

    Does you PS4 keep giving you code ce-37813-2 and saying no internet connection. That’s what mines been doing all day and it’s pissing me off because I know it’s not my ps4

  • Cindy Biven Hale

    Intermittent internet connection in Westerville Ohio ever since we signed up with Spectrum a month ago. So unreliable. So going back to AT&T!

  • Your Mama

    Spectrum Internet down in lower Manhattan New York City.
    Modem will not sync.
    Out for over a half hour so far.

  • Me

    Getting SICK & TIRED OF SPECTRUM’S CRAPPY OR NON-EXISTENT SERVICE!!! If it works it’s BUFFERING forever! Spectrum is Straight Pimp’in, cause the B*tch is Always Goin Down…I WANT MY MONEY BACK!!!

  • Amanda Stewart

    Is anyone in Sartell MN havi issues with internet coming and going ALLOT right now if you’re using it?

  • Gary Ellis

    Very limited right now in Seattle area it is 10:17am Pacific time

  • Frances Miller

    No internet service again this afternoon in Courtland, Va

  • Susan

    No internet again in Southside, AL

  • Kathleen Reis

    Spectrum down on the Cal/Oregon coast since 10/8/18. YouTube is up and I find myself revisiting Kung Fu, The Hardy Boys and tons of old movies. I haven’t looked at a news program in 5 days.

  • calorey

    200 monthly outages too many x…Dish?

  • Adrienne Daughdrill

    Spectrum down in Kentucky and looking at map it looks like a big part of America as well.

  • Nicholas Matteo

    Bradenton, Parrish, Tampa, Internet & Phone down BEFORE storm.still down.
    Spectrum brings up late at night and shuts down residential service during day
    Going to ATT.
    Spectrum, you are a joke

  • Valerie Dumont

    No internet in Redding, ca.

  • Suelee

    Flaky and shaky great falls montana

  • Erica

    Outage in Dubois county southern Indiana

  • Luanne Bondarenk

    No TV no internet in Vestavia ,Al.

  • Mary

    No TV or Internet in Chardon Ohio.

  • Brian Koon

    Cookville tn, no internet

  • John Zeitvogel

    No internet Rochester,NY

  • Chrystal Jackson

    Omg. Spectrum out again

  • Chrystal Jackson

    NY Attorney must investigate. Time warner sucked. These guys are unbelievable. Can’t reach anyone to talk to. Omg

  • Deltyn Bryer

    37643 service down around Colbaugh ln

  • Angie M Exum

    Internet out again in Selmer

  • joy

    Internet and phone down 28092.

  • Jimmy Wiggins

    Internet and phone down

  • Sheryl Ewing

    Internet is down 2/24/19 since am. Gone through all the steps as directed. Please help Wisconsin Rapids WI 54494

  • Quoc Le

    Anyone else internet down in Santa Ana, Ca?

  • Signe Johnson

    48 hours now without phone or internet in Madison, Wi. Charter/Spectrum completely unconcerned saying it “only effects about 30 homes”. TERRIBLE SERVICE!

  • Rod Schmidt

    TV down in Whitefish, MT since 1300 hrs. Not using Spectrum for internet so it is still up and running.

  • Gina

    Speeds are very slow for me at the moment, open something up and it takes ages to load up.

  • Tim

    Intene is down and cant wich tv

  • Tim

    In colorado

  • Bobby

    I am located in Washingtonville and I am still out. The internet basically started off slow then kept rebooting because I was having signal issues and mow nothing.

  • Down in Fernley and Silver Springs since about 4pm 4/24/2019

  • Jaynie Powers

    Internet down here in North Wilkesboro N.C.

  • Bri

    And yet again no service. I am out in central Ohio.

  • Debi Stein

    Many phones down in Wisconsin. Sure am sorry that we switched to them for our business, this is costing us MONEY !!!! They should have to reimburse us!!!!!!!

  • Abigail Paulson

    Out in central MN doesn’t work for crap

  • Good Eberto

    No internet in Riverbank ca

  • Good Eberto

    As of 5:37 pm

  • DonaldE69

    Unreliable mail service in Lebanon TN

  • Peri S. Farris

    The last 3 months I have had various troubles with my high speed Internet, WiFi connections and it staying connected, lagging and all together stopping, on occasion it will restart, disconnect etc!!!
    I also have had it buffer a lot and then it was down all weekend!!
    I pay for high speed 100’ mgbts so what’s happening ????

  • Jose

    No internet service Gilroy CA.

    Expensive way to get no service.

  • Duncan1745

    No internet for hours in Midland, nc

  • Lynn

    Internet is down in Belleville Illinois 62226

  • Destiny M Yount

    Internet is down Sparks NV… has been down for a couple hours now… many family members in Reno use spectrum too and they are also having problems

  • aclckc

    Kingsport, TN servers are slowed to a crawl. They have been for hours now. Pages won’t load or struggle to load by clearing and retrying a few times – images won’t show up.

  • Tami

    Two months here without stable internet. Each day we get about 4-6 hours total of wifi and nothing. And I’m talking about 30 minutes here maybe an hour there.. I chatted with a Spectrum associate and asked why is this happening and when can they fix it? I was told it isn’t the policy to alert customers of outages and he had no idea when they will get around to fixing this issue. There’s no refund for my internet service for the past 2 months and I’m supposed to be satisfied with an automated call to ring my phone when the issue is fixed. I’d rather know when Spectrum plans to even try to fix this 2 month issue because obviously I’ll know when the internet is working again..

  • clake

    No connectivity whatsoever within 54501 area ne WIsconsin. 2 hours so far

  • A R

    In 63366 no internet services.

  • Sabrina Chang Woo

    TV having blackout issues every few minutes in Reynoldsburg, Ohio!

  • Internet router not receiving a signal in wake county NC is something going on in 27597 location !

  • Sarah Bradshaw

    Internet router and tv has been out for more then 4 hours. Frustrated.

  • Sarah Bradshaw

    NC 28630 area total blackout, any idea when it will work again?

  • Mark Wuori

    North East Ohio been out now for 10+ minutes.

  • Marc Albin

    Anyone else seeing internet down in Morgan Hill, CA ?

  • Nelson


  • bromano

    No internet service in 13027


    Internet is cutting in and out repeatedly and has been for hours now. 14735 WNY

  • Watcher On The Wall

    Internet is always out in Church Hill, TN ! We will be dropping charter, cause it sucks, and moving to Holston Connect!

  • Spectrum Service Needs Help

    Charlotte NC, 28269, all down since 4:30AM. Can’t work. It’s 1:30 PM and Spectrum has no ETA. Regular occurrence these days. Was just needing one more terrible experience to switch services. Will do real soon!

  • meisdeplorable

    internet keeps going out in St. Louis in the CWE area, Was out a lot on Thursday and Friday too.

  • CM

    Spectrum is down agaun in the Van Nuys area atm, geez c’mon ppl, get ur shizz straight

  • splicer

    Local tv stations are out! Jackson, WY.

  • N T

    Do t have any signal in Johnson county either for a few hours! Been doing it now on and off for days. No local channels either…

  • N T

    Oops Johnston

  • Brenda Holm-Bilkey

    Internet down 49866

  • Spectrum down TX 76539

  • DGAFBRO 61

    Is anyone in Reno, NV having issues

  • RC White

    Internet access down Redlands CA 92373, 16:00-16:30

  • Jenny

    Spectrum is down in 91748 Rowland Heights?

  • Michael Erlewine

    CNN Live has no video on one computer and no sound on another.

  • Dan

    No internet and phone service in 9175 Quaday Ave ne Otsego MN 55330

  • Alan Freed

    Internet have been on and off for the last 4 days in portage mi

  • Joss Taylor

    for the past week we are constantly having buffering issues and we have spectrum

  • Joss Taylor

    Is anyone else in ofallon, mo having streaming problems with spectrum

  • Christine Marie Pezel

    Anyone else having trouble in the antelope valley area?

  • S.W. – Wisconsin

    2nd outage of the day in the Otsego/Elk River MN area, anyone else having outages. Online chat for spectrum sucks!!

  • Jon

    Problems with internet in area code 99301

  • Kelly McCaig

    Internet is down 38317…again…

  • Lotus Flower

    I have a School aged child remote learner. Why is my box flashing red? I already made arrangements to pay my bill on the 28th! My net needs to be on. Very disappointed with spectrum!

  • Lobo

    Down in suwanee

  • Robert Stephens

    Cable and internet have down more frequently in my neighborhood in Cincinnati since end of 2020

  • Ryan Jason Berentes

    Been down since 8 this morning in Kearney ne. Have been waiting almost 4 hours for it to come back on but still nothing. Says it’s under maintenance. When is it coming back up

  • Thomas miller

    I have spectrum … yep i know it is up only 87% of the time.. but.. where i live it is them or pricey 5g or nothing at all. it drops out every day and when you call they say RESET YOUR CABLE MODEM ..what a pain in the ass.