Charter Spectrum Internet problems with outage report

The latest Charter Spectrum Internet problems and any outage with their TV service can be reported on this page in a couple of ways. You can contact Charter Communications directly by using the support channels provided along with an official map, or report your Charter outage and detail the problems to other Is Down Right Now readers.


Charter Communications deliver services to businesses and homes in around 25 states, also the services vary dependent on the area you live in and whether you want cable TV, phone, or Internet.

Common reported issues include a total blackout, TV glitches, and Internet outages. The latter tops the list by far for most reported problems by Charter customers. If Charter is down right now, or having any type of outage you can see status updates below.

Charter status reports for Sunday 30th of April 2017

To find out if Charter is down right now, see reports below.

Problems with Charter? Share issues with Is Down Right Now readers:

  • Aaron

    Out for 3 hours now in Hampton ga glad I pay u guys

  • Kathy Boisvert

    Service down need To say more?? Many complainting


  • Crystal Buchta-Jones

    My Charter internet and TV is down. Hollister, CA. What the heck is going on? I see that it’s down for a great deal of people, but charter won’t admit it?

  • BoomEZ

    Jackson, WY is down.

  • AnonHuman

    Jackson Hole, WY is down

  • Deb Stoltenberg

    No Internet in sauk city wi. Wow. How can you be in buisness#!!!

  • Charter

    Charter Customer Care Toll Free @ 1855-315-3657

  • Susan

    Tv and internet down in Calera AL

  • Britt

    Out since 9am today. Unable to run any transactions in our store. Will ask for money. S Lake Tahoe

  • Aaron Reali

    Out in Morgan Hill since 2/17 @ 10am, $170 per month and I can’t work from my home office? Losing $ by the minute=Lawsuit.

  • Aaron Reali

    Why? So you can tell us there is no fix eta? Called three times and I continue to get brushed off. #TerribleCustomerService

  • Tamara

    Janesville, Wisconsin is down as of 10:30 am on 2/17/17. Utility Company severed line while trimming our trees. Was suppose to contact Charter and Charter was suppose to contact me. No one has contacted me.

  • jane Cottrell Henifin

    Lincoln City Oregon is own again. Been down for an hour already.

  • Jake Johnson

    Charter is diwn in horicon wi…..

  • Jake Johnson


  • Donald McMahan

    Charter sucks five hours without TV Internet and phone

  • Donald McMahan

    Do it

  • Ilse K. Outcalt

    Out in arroyo grande ca

  • Ramani Thinakaran

    Down Mansfield, TX 4:20 PM

  • Mike Desirey

    Cable & Internet Down in Lake Ozark, MO for approx last two hours

  • Hammad Ghori

    internet down since last night and it is frustrating

  • Remy Karillion

    Been having problems the last few days in Norwalk, CA

  • Charter sucks

    Internet down in Long Beach Ca. Cant even log in to their website. This has been the worst internet provider I’ve ever had. Why pay for something that always has a problem I must have rebooted my router atleast 100 times in the last few months

  • David Longren

    Total system is down in Nisswa MN, no data on the outage map & I cant figure out how to get it properly logged in

  • Catlink

    Cable and internet both down in Portage, Michigan after the wind storm ended. It’s been 4 hours now. Get your act together and tell us how much longer it will take to fix THIS TIME!

  • Megan Holben

    Still out since yest! NJ!

  • Kyle Lei

    Livonia Michigan Internet has being out since wendnesday nights. I called and none of them have clue when will be fix. Thanks spectrum. All I asked is estimates.

  • Tammy Boggs

    My cable , internet and telephone to

  • Stan’s Better Half

    My internet just got really slow and unresponsive. I’m in NYC.

  • Brenda Holm-Bilkey

    No internet Negaunee Michigan

  • Chassity


  • Chassity

    No internet in Riverside, CA

  • Daryl

    Internet and phone down in Tillamook

  • joy

    No phone or internet in Lincolnton NC.

  • Logan Young

    Auburn Alabama Internet is out and has been out since 3 am

  • Nick Fleet

    Roswell GA internet down

  • Tina

    Internet down in Elizabethton Tennessee!! Don’t know about anything else, luckily all I have is their internet..

  • James Smith

    Down in irving Texas. Went down sometime during the night. So much for telecommuting

  • Sarah Holl

    Internet issues in green bay, wi. Been 3 days and still not fixed. Poor service…

  • Truly Splendid

    Internet and phone connection has been very sporadic for the past two days. I’m lucky if I can get email to load. Businesses in the area are reporting issues with phone and credit card transactions. Seymour, TN

  • Ef pc Bs (LNC)

    No interned node 11 La Grande, OR. just return out

  • atomikblondee

    Cable totally down, Internet lagging. Union SC

  • Kelli Drum Scronce

    Cable is down. Internet, too.

  • Jeremy Webster

    Down in Fort Worth also. Anyone know when it will be back up

  • Liz Coley

    No internet since Wednesday 0200.

  • Phil Kehler

    Internet down since midnight

  • Ramani Thinakaran

    Internet diwn since 5:45 AM Mansfield, TX.

  • Mark Weslock

    Tree has fallen down on Charter Service line in St. Charles,


  • Ron Ramspott

    TV service down during the NCAA championship game. Aargh!

  • TripleHBK

    Internet down for over 14 hours in Lincoln NE.

  • Jerry Campbell

    Tends to be down more during high demand special events. Should tell FCC they are selling more capacity then they have. Out in Saint Louis. 7pm, Apr 10, 2017. Anybody care at Sectrum/Charter, call me so I’ll know.

  • Gene Tracy

    No DVR access and no channel selection in Medford, Or, 97504 from at least 1:00 am > 5:00 am. Still out as of 5:00 am., 4/12/17.

  • Kay Lewis Doolittle

    No cable TV in Klamath Falls, OR this morning even though phone & internet are working.

  • Michael Knight

    No WIFI in Wenatchee, Washington

  • Dirk Dodson

    Going up and down in Fort Worth

  • Kim March-Force

    Up and down all day in Guntersville Al. Down including phone since 415 CDT on charter

  • JazzyWazzy

    No internet or cable in Havelock, NC SOMCE 10pm 04/14/2017

  • SL

    Do you have internet today? I am in Lincoln as well and have been down since 11am

  • TripleHBK

    Internet is fine today. ended up needing to call spectrum last week. After a 2 hour service call where every connection was replaced but it made no difference. Eventually ended up needing to replace the modem. I had several neighbors that needed to switch modems as well. I feel like something happened that rendered all our modems faulty but have no way to prove it. Purchased a new modem at best buy (my last one was only 2 years old) Since then no issues.

  • Helen M.

    No internet or Cable in Lower Manhattan, NYC since 8am 4/49/2017

  • MrRobot2


  • mr steve

    spotty, slow, laggy, and “off and on” these past few days

    Near the traverse city area, Michigan

    and swapping modems will not work, i already did that..charter is just sucky

  • steve

    slow, and “in and out” here near the
    traverse city area….been like this the past few days…since the 24th
    of April at 6pm til now


    No email service for 2 days EAU CLAIRE WI

  • joy

    Internet and phone keeps going off for 5 to 10 minutes at a time in NC.

  • Gary Boyer

    Tv & Internet down in Ellensburg, Wa

  • Robert Smartt

    Manchester Tn has been down few hours now. No phone, internet, or tv.

  • Josh Jacobs

    Hillsboro tn been down a few hours. Whats wrong