Dunkin Donuts App Not Working

Getting your fix of the sweet treats is the best feeling in the world, and when you try to open the official Dunkin Donuts App and it is not working this leaves you feeling a little sick and needing somewhere to complain or look for answers – well here we are.

The Dunkin Donuts app has cool features such as DD Perks with rewards & loyalty offers and more, but the best feature is the On-the-Go Ordering with mobile pay. But, if the app is down and not working it is a cause for concern.

If the app is down for you or you are having any type of issue please do post your status below in the comments – we want t hear from you because you may not be the only one having problems. Chat with others and see if they are experiencing the same troubles.

Dunkin Donuts status reports for Saturday 24th of July 2021

To find out if Dunkin Donuts is down right now, see reports below.

Problems with Dunkin Donuts? Share issues with Is Down Right Now readers:

  • Jean K.

    Haver been trying to download the app to my android and it continually says “pending.” I also tried to access several links in the website and it just keeps trying to load. Wondering how this app got a 4.1 review.


    Trying to add items and get error that the ordering system is currently not working.

  • Harlie

    -500 unable to connect to the store

  • Abbey

    Won’t load any locations when trying to order

  • Hollie Gould

    For the past 4 purchases I have not received any points

  • Annette

    This has happened to me the last few days. It was fine last Saturday but since Wednesday it hasn’t given me any points.

  • MacKenzie

    I keep getting an error code and it won’t add my card to the app

  • Mike Endrizzi

    The app won’t respond. Orange circle just keeps going around the cup. I have rebooted phone and reinstalled app. Not working.

  • Gerry

    I am unable to add money to my dunkin app today. I keep getting an error code. I deleted the app and reinstalled it and it is still giving me the error message. Is this normal?

  • Dante Stone


  • Dani BF

    VERY ANNOYING!! The point is to not wait in long lines, and I can’t even add funds to my account. Makes me not even stop…I’ll make my own coffee until resolved.

  • Krystal

    The app opens but if I try to do a on the go order it says ” the app has timed out” it also isn’t taking off the money that I’m using. It keeps saying I Have 35.00 on the account every time i use it, also not getting any points for my purchases

  • P!ssed off

    Cannot add funds for the past week.

  • Jay

    The app is usually working, but I’ve had
    about three times when it wasn’t, and for a long time. #1 not good. #2 is the “Offers” which give you options of different sandwiches you can get. The offer is buy 2 for price of one, I guess.

    Well over a long period of time I’m doing great with placing the whole order in complete, then all of the sudden that Offer stops working.

    I go to the store get two hot ones for $2.15, or buy two on the app for over $6.00. What?????? They’re more like $3.04 each, and this price changes.

    The app when you click on that Offer doesn’t give it to you right away it says Start An Order. So you figure it will be there later and it’s not.

    They also have a box that says Reorder, click on it and it has double what you previously bought the time before.

    Watch out for that!

    One day I get the On The Go and the drinks were wrong and I didn’t get the Wraps, but two super large coffees and iced coffees, and was charged for their mistake! $9.00.

    And for some strange reason the store wasn’t open like I could go in and show them the mistake.

    If I wanted to do that, then it back in line and it’s wicked slow there! Something really wrong with that part too.

  • Judy Ortiga

    Same problem

  • SM

    This has happened 2 times now. Everything is fine till you get to the point that says “Press here to let us know you are here!”. Nothing happens after that. I had to go inside and they had to reenter the order.

  • NE

    Still can’t reload funds on app and website.

  • Jimmy Red

    App won’t open, just the orange circle going around the cup!


    Can’t reload my app it gives a error code app424. Anyone have an idea as what to do?

  • Molly

    Can’t reload card app error 4241

  • Joanna

    This is ridiculous I even went to the bank thinking it was my cc not working. We are missing out on our points and fastest way to pay

  • April Hicks Plyler

    App is not connecting with the store for the last 2 hours.

  • Nicky

    Every time I attempt to log in, all I get is:

    Sorry, we are unable to process your log in at this time. Please try again later.

    And quite honestly, I’m bloody annoyed! How does DD expect to keep customers who primarily use the mobile app to make orders — because, at least in my case, store branches near me are much too small to stand & wait in — satisfied enough to keep wanting to use it???

  • Kay

    since 6am I keep getting the same error message when trying to place my order it says: sorry, we are unable to connect to the store right now. Please try again later (-500)

  • Fuck_Your_Comments

    App keeps saying time alotted in a red box and won’t let me order. Wtf

  • Alfredo Torres

    Hate this moment of my life rn lmao

  • Michelle

    Tried to get onto Dunkin Donuts website and it says ACCESS DENIED – You don’t have permission to access “http://www.dunkindonuts.com/” on this server. Reference #18.9aed655f.1626971626.34298e. But I tried both Chrome and Safari even mobile and nothing… Something bad is happening…

  • MadOgre

    What is happening???!! My app says check your connection. I uninstalled it and reinstalled it and it can’t even download the policy so I can start the app. Why can’t they make an app that works. Also the interface is horrifyingly bad for 2021