Frontier Internet outage

Frontier Internet is still down in Portland for me.

Internet! what blooming internet, i cannot open anything online so guessing service is down again.

Internet down in Illinois, yesterday and today.

I need my internet so i can play my PS4 games, come on Frontier sort it out please.

I am in Illinois and there seems to be a Frontier Internet outage, on ff then on back on and now off again.

According to Frontier, there are about 4,200 customers without internet due to possible cut fiber line and there is no resolution of when it will be repaired. They did say it is usually a same-day repair.

Frontier server issue apparently, which is not good because i have not been told i have to go to the office to work. I was working from home today because my wife is sick this week and i said i would work from home to look after baby. But my boss is right i have to come into the office as my work is very important it gets finished and closed today. Sorry wife.

In West Virginia Frontier just doesn’t work. They don’t have FiOS in West Virginia, and the regular internet is absolutely horrible. The only other option is Comcast, which is much too expensive. I’m in an internet crisis.

14803 zip code, State Route 21, Between Alfred Station and Andover has no Frontier service.

No Internet all day. Can’t do my homework, BSN online with deadlines, and I can’t enter my work, as we do computer charting. I don’t have the option of going to the office, as it is 2 hours away, or going to the campus, because it’s even farther away. Come on Frontier, fix it quick or I’ll have to change my service.

Erratic
and Poor FiOS in Edmonds,WA–Service person tells me “WE *HOPE* TO FIX
IT BY THE 24th—WHAT!! THE 24th OF SEPT!!!! —WOW–JUST WOW@@@@@ WHAT
IS FRONTIER”S MAJOR MALFUNCTION?????

Genesee, ID. Internet cuts out 20+ times a day, every day. It has been doing this for months, why can this company not fix these issues?

Tuscola IL. no frontier internet for 15 hours

Internet down in elko nv

Very terrible internet quality in Portland, OR.

DSL out since Oct 19. Still out @2pm Oct 20. Fish Lake Indiana

Oct29 2pm red light tried all called and got hung up on before a real person answered

Internet has dropped out with red light on modem about 20 times since 6:30pm have to turn it off and back everytime been dealing with this for months west virginia

You must have just gotten stuck with a tech support rep that didn’t know a whole lot. One of the ones who just follows the checklist and transfers you if nothing works. I just got off the phone with a guy who sounded knowledgeable. He was able to answer some of my more technical questions and after I confirmed everything on my end was tip top he checked to see if there were any outages in my area. Sure enough there was and he let me know. I’m still goin to switch ISPs because I’ve had other annoying little issues but their customer service isn’t god awful across the board.

So how long does frontier intend to be out of service in marysville this time? I’ve not seen one single frontier truck all day, yet I’ve seen Comcast everywhere…what’s up frontier?

Problems with internet since last weeks snowstorm.

My frontier Internet not working Pennsylvania

Tishomingo Mississippi been down for months

Internet down since early morning December 26th. If we could just get an estimate of what day, month or year it will be up and running again, it would be a big help. No communications with customers at all.

TV & internet all out in. Connecticutb

Down in wi 53011

53073 down internet down down

Out in 98271 for at least the past hour!

YES!!! Have internet, but lost TV about an hour ago. On phone with technician…no help whatsoever!!! Beyond pissed.

Internet out for 5 days. Must be really bad now. Got cut off is a twice this morning when calling for an update. First day I called Frontier rep to say internet not working. She told me I’d have to go online and set up a Frontier account!
What I don’t understand is why there is no communication from Frontier. Do they have a public relations department? The lack of meaningful information from F is like throwing has on a fire. Hey Frontier, it really would help if you would give us an honest statement as to what is going on and what you are doing to fix the problem.

NO ONE AT FRONTIER WANTS TO HELP!!!! THEY ARE TO DAM WORRIED ABOUT AUTHENTICATING MY ACCOUNT.
WHO THE HE’LL ELSE IS GONNA CALL AT 1:30 AM TO REPORT AN OUTAGE!!!!
AND AT THAT TIME I SURELY DON’T HAVE MY BILL RIGHT BY MY SIDE.
AND I’LL BE DAMMED IF I’M GONNA GIVE MY SSN AND DOB TO A STRANGE.
I’VE HAD NOTHING BUT TROUBLE WITH FRONTIER!!!

April 1st Frontier took over. On April 9th my mothers phone went dead. I called Frontier to report her outage while on the phone with them for 2 hrs mine went dead. I lost my voice to cancer and have trouble speaking. I have been hung up on or have been told that my connection is bad and to call back. This is by people who’s accents are so strong I have trouble understanding them. Every day I have spent 2 or more hrs on my cell phone or on their chat line. After 15 days now I and my 80 yr old mother who has a medical alert system(that doesn’t work without phone service) still do not have phone service. It sure was great when Frontier moved to Florida!

Now Day 25 of failure to provide the Internet connectivity for which they have billed me. Along with more than two thirds of the “internet” billing, far over 90% of the “voice line” service has been nothing but having to call Frontier and waste hours of my life reporting the outage that they never correct. Not even any information on what’s actually wrong, only one technician who did show up and verified there was nothing wrong with my modem nor at my service address. Especially no information on “when” (if ever) they might get the problem(s) solved, only an insistence that I pay the bill for services NOT PROVIDED with a mere “pending approval” partial credit for the fraudulent billings already inflicted. Preliminary complaint filed with FCC.

if you don’t mind me asking where r u located? trying to find out if its the same b.s. here

Internet down for me in Cerritos Ca since 5/4 am. No channel guide or search function on the DVR.

Live in Beaverton or has been off and on for 3 days they are no help

South east Michigan is out as well

We are in Palm Harbor FLorida, our entire computer system is down. Is Frotier to blame today again?

Today is May 24th and I have had no Internet since May 23rd, so you can guess my dismay with the service.

Frontier Internet is also down in Elkhart.

System was down for 2 weeks… No phone no internet… Spent hours on my cell phone trying to ge it resolved- got disconnected 4 times, got transferred to people but they dropped the call and never called me back… Tired of retelling my issue every time I call. Getting different information each time I call, tired of them trying to trouble shoot over phone every time I call. Finally a rep came and stayed 8 hours to repair the system … Got a rep after I called a higher up in the company… He too the extra step, did everything he could to resolve issue including replacing a router and the connection box outside. System was up for two weeks now both systems are down again since May 30… Getting frustrated and loosing patience !!! Called my tech guy and he is coming out again to help… My kids can’t do school work, my husband can’t work at home my cell phone data is off the charts UGH!!!!!

In Tampa, Florida. Internet went down on May 31. Spoke four different times on the phone, they each put me thru the motions of resetting the router, disconnecting the ONT and reconnectING it. One gave me a service ticket number for a tech to come out. No one showed that day. Placed fifth call and was told the problem was with Frontier and no need for a tech. My job requires me to work from home, so during that period of outage I lost $1,000 in wages. Then a tech showed up last Sunday, spent 5 hours trying everything to get reconnected including putting in a new router. He was on the phone with other techs, only to learn that the problem is with their huge Gateway system. Finally got the Internet connected, then it crashed again in 2 hrs. Still down!

Yes, Frontier’s massive Gateway system can’t handle the 3 million Verizon customers who were all switched the same day. This was told to me by the tech who spent 5 hours at my house today trying everything to reconnect the internet. It worked for 2 hours and crashed again for good. Been down since May 31. I just lost my remote recruiting job because of it.

Since December 2015 our neighborhood Frontier internet has gone from bad to worse. We have lost internet or had download speeds less than 0.50 so many times that I’ve lost count. It’s gotten to the point where you don’t want to waste 45 minutes to 1.5 hours on the phone to go over things that you already have done (i.e., checked speed, turned modem off and on, etc.). All you want is for them to issue a damn ticket and fix it. No more apologies and don’t worry’s, just fix it. Our local service people say that the lines are “old” and that we will and then won’t get fiber optics out here. We all rely heavily on internet for our business and school work and I’ve lost rental income because people don’t want to rent a room where there is no reliable internet. We are only 3 miles out of the town of McFarland, WI and there already are fiber optics cables running to the local cell tower only feet from our road. I’ve complained to the FTC. Don’t know what else to do. There is no other provider and we have too many trees to get satellite.

FIOS TV is down in the Tampa bay area. Frontier support is useless, saying the problem is at my location, then offering to send out a tech in a few days. This is totally unacceptable. Verizon never would have let this happen. If Frontier doesn’t remedy this situation fast, they will loose thousands of customers very quickly. If any of you own stock in frontier, you’re about to loose a boat load of money.

Internet was slow, then nonexistent starting two days ago. Now there is no TV. I waited thirty minutes to talk to someone yesterday who finally told me “the Internet is broken in Texas.” Unacceptable!!!

Tampa Bay Area is having FIOS Internet BACKBONE ISSUES not subscriber issues. Pages half load. Have to click reload. Facebook is especially bad with half the pictures not loading. Videos buffering and not playing. This has been going on since Thursday night. FIX THIS DAMMIT!

My internet has been out since Monday, 7/25/16 in Andrews, NC. Supposed to have tech to come over on Wed. Didn’t show up or call. Now phone is out today. Tech won’t be able to come till Tuesday. Ugggh!

Outage in Los Angeles, CA 90024

Frontier outage in Dallas

Out in SoCal

Out in SoCal

C. In Tampa Here
Frontier Phone Service has been out here for 3 days now. Luckily, our Internet and TV is working . . . so far!

No internet in Redmond WA since 2:30 pm

No internet in Horseshoe Bay, Texas.

Nothing in Hillsboro right now :/

Down in Dallas TX

No Internet or phone today in lakewood california. …

Phone has been out since Oct 21 2016, Internet DSL been mud for several days. Was told will be fixed by 8PM Oct 22, never happened!! Arlington, Washington

Frontier DSL completely down in Bryan, TX. Also Verizon 4G having very limited connectivity. I’m wondering if this is the result of a cyber war.

I’m not sure how long it was down for, but DSL is back up now in Bryan, TX.

My FIOS internet has been down all day in Beaverton. The strange thing is that my daughter & son-in-law, who live about a mile away, state they aren’t having any outage.

David, wondering if you have had any luck with your fios? Mine has been down for two days.

Thanks. I spent 45 minutes on the phone earlier today without a fix. The tech will be out Wednesday. I’m hoping it’s just the modem/router since it’s probably 10+ years old.

At least I have a lot of saved wifi in my T-Mobile account for the phone and iPad.

Our Frontier Internet (DSL) has been down since Monday 10/31/2016, in area code 98290 / Snohomish, WA. Called customer service and they said that there are many outages in WA state, and they are looking to restore service. Doesn’t help me at all since I work from home, and rely critically on my home internet provider. I feel a higher priority should be placed on resolving this issue.

Lutz, FL, just north of Tampa. I have a 3,000,000 kilobytes-per-second DSL plan. It is running, on a good hour, at 72,000 kilobytes-per-second. That’s 2.4% of advertised speed. I went through the modem reboot and nothing worked. They said they would come 11-18-2016, Friday. It is now 11-16-2016. Will keep you posted.

TV program has no information, Internet down since last Friday night. Tech support opened a ticket but no technician shows up to fix the problem. I called Frontier again, they said it would take up to 5 business day to fix the problem! What am i supposed to do? Will Frontier reimburse their service charges for those downtime?

Not only are they affecting my business and daily operations I am now forced to push notifications on all 114 unit in this complex that the phone is down due to failure Frontier service and repair I have repeatedly called and requested service as a business they are supposed to repair in 24 hours they have not repaired since Wednesday and will not be out until Tuesday what kind of management do they have I will not recommend their service to anyone again

We don’t have internet service in Hillsboro either. We’ve been experiencing terrible service for months, unfortunately.

They keep sent me the bill without service since i was call to ask the price of phone and internet , but i never has any service form frontier

They are scam

Frontier is SCAM!

My Internet has been really slow for the last six days it’s never been like this and I live in Pennsylvania I mean it’s snowing really good here but that is never been an issue before now the Internet is really really really really slow could this be because all the outages in Florida New York and California with Frontier if anybody has an answer for me please reply back I would appreciate it thank you

Sarasota, Fla.
Internet has been down since yesterday, 4/7, afternoon.
They are saying an “outage” and they don’t have an eta to get repaired.

Greenfield Ohio no frontier email updates since April 25th 2017, majority of websites err_connection_timed_out and slower than normal

Got cussed out by a rep when I reported for the better part of 13 days my phone has been down along my net. They told me the number of people in dunlow wv. wasn’t enough to matter and be in a rush to fix I do my work from home and pay my bills online guess frontier will be waving my bill this month

Frontier internet has been down three days. Then they still want us still pay the full bill. I been having problems with Frontier internet from day one. I talk to other internet services and they don’t have this problem. Frontier needs get a new update. How do they think that we can make a living if internet is down. Frontier needs to step it up.

FIOS is down in Allen, TX. Frontier expressed an outage and could not provide an ETA to fix it. Over five years with Verizon and never once had an outage. Thankfully no severe weather…..no home phone, internet or tv.

Very frustrating….Voicmail on Frontier site recognizes FIOS is down in my area… but they state, ” no estimated time for repair”….Horrible

Frontier WiFi has to be the worst service and there techs will sell you ocean front property in AZ…UNBELIEVABLE! From Manteca, Ca

My Frontier Internet is running so slow . and they keep saying we are working on it but I have my doubts. Frontier needs to reimburse the customers for no service on their phone bill. The raised their rates for poor Internet and phone service this really sucks when you have to use the internet and it’s down this has been like this since Saturday and here it is Friday almost a week with out service. I’m about ready to call the BBB. on them if they cant fix their problem for crap service

Frontier Internet is down yet again in Denton. Router reset, unplugged and turned off for like 10 minutes and still no network.

Service is down in Huntington Beach Ca, 2nd time this month. Looks like it’s time to call Comcast.

Fios internet down since 6 pm today, following two days of intermittent and sustained outtages. Moreno Valley. CA

Okay good, I thought it was only me D:

DSL internet service has been down since this afternoon in Westfield, Indiana. On hold on the phone and large queue in chat.

Internet has been down for 10 hours so far…