Ruzzle Game App Problems

Ruzzle was first released in 2012 for iOS users then the download was available for Android and Windows Phone soon after. This game is highly popular due to the fact it is in the top 10 for word games and is available in 145 countries. Is the Ruzzle game app down for you right now?

Main Ruzzle issues include login screen getting stuck, app crashing, free download not working and in-app chat not accessible. When there is a scheduled maintenance this can also bring the game down, when it does please do report below.

This page is for you to have your say, maybe you are having issues with the ‘Weekly Tournament Game’, in some cases this has shown the completed status and will not re-open. If you are having Ruzzle issues please do let us know along with your location and device you are using.

Ruzzle status reports for Sunday 25th of July 2021

To find out if Ruzzle is down right now, see reports below.

Problems with Ruzzle? Share issues with Is Down Right Now readers:

  • Jeff

    I can start a game, I can even choose who I can play. But my problem lies with when trying to highlight letters once in a game.

  • Carol

    This is stupid now, when I swipe on my words they are not being accepted even though I know they are words that exist.

  • Charlotte

    I am seriously thinking of dumping this game, i can only have the free version as i cannot afford the premium one. But when the ads used to show up within Ruzzle they were able to go after clicking on the x top right corner. But for some reason when I get an Uber add etc it will not let me go back to the game i was already playing. I have to start the game again which is a Pain.

  • Denise Coughlin

    Tournaments not working on the Note5… multiple emails sent for help… all have been ignored… yes I’m using the PAID version

  • Lisa

    Tournaments not working

  • Roseanne Russo

    Updated app. Now tournament is not opening. Can play individuals but not tournament. Have uninstalled and reinstalled twice. Have used BOTH tablet and phone. Nada.

  • Pat Holt

    I can no longer have any practice games since 11/25/2016. I hit the practice game option and the screen locks up. This started about the time the Christmas theme came out. I “force stop” the app and tried again. I also did a restart on my phone. Nothing seems to help. I selected random opponent and that worked, but it isn’t what I wanted.

  • Amy States

    Mine either and I loved the Tournaments! Did you find a solution?

  • Amy States

    Same here….Did you find a solution?

  • Lorisa Lauren DeLuca

    My game wasn’t been able to open for about a month now

  • Judith Koehler

    My app updated yesterday 3/6/17 and no longer has my tournaments; the screen size has enlarged to an uncomfortable size; the audio is “fuzzy.” What’s up?

  • Moi

    My Ruzzle is unplayable …. Blurry, quivering letters, lines; seriously delayed response time to game play; no landscape mode; Game Center app opens during play, and takes 10 seconds to close down; weird bells and whistles added that slow game play down … Cannot chat with others to see if they are experiencing same. What is going on?

  • Joe

    Cannot use back button to get back to games after advertisement is exited. This upgrade blows.

  • Midge

    As of a March 7 update, my screen acts like it is full of static. It starts, stops, stutters, and jumps between screens and players. It will not pause for phone calls, it boots me. Everything is tiny. Message center sucks. Writing is tiny, can’t see what I am writing, no emojis, and no spellcheck.

  • Neil

    I won the weekly tournament and when I try to collect the 0 coins ( it should be 100 ) it says drizzle has stopped and closes down,help please.

  • Conrad

    Same problem for more than a week. No response to repeated reports to Ruzzle support.

  • nms1

    App loads but unable to play tournament or challenge new opponents

  • Joanne Shirley-Korejko

    same issue for me

  • Joanne Shirley-Korejko

    Anyone else having issues with Ruzzle. Game loads but doesn’t update.

  • Bossa_Nova

    I can’t get a Ruzzle tournament to play. When I click to start, a white box with “Ruzzle has stopped working” comes up. How can this be fixed, it’s been going on for a while.

  • Debbie Salvesen McDonald

    Me, too.

  • Nia Vion

    Only thing that works is practice mode! What is happening????

  • Bossa_Nova

    Now the app crashes right as you click it…then keeps crashing on phone outside of the app. I have to close all files that are open to get it to stop.

  • Richard Murrell

    Nothing but practice is working – been that way for about the last month… what’s up? I enjoy the game, but I’m looking for a replacement.

  • F. Khristopher Blue

    Is anyone having issues with Ruzzle finding a game for you?

  • Mumford8

    My all time favorite game is down Aug 7, 2017. I click on it on my iPhone and I get a blackened screen. 🙁

  • lynsey

    Says it’s opponents turn though I know it’s my turn to play..getting messages that I have 6 hrs to complete game but I go to play and it says opponents turn? WT? !

  • Tracy Ann Cash

    The screen freezes and shows verticle lines. I have a Nexus phone. Can’t use the Ruzzle Free app at all!

  • Ellen Gruebel

    Ruzzle Team Play ended last night and scores have not yet reset. Also, winners of new rounds are not receiving winning chips. 9/4/17

  • Me2

    Not getting icon on outside of game icon showing how many games I have to play. Notifications all on, cellular date is on, privacy, etc. was always working but not now.

  • Niksnack

    I team play with boyfriend and we noticed he doesn’t get the option for an extra 20 seconds or team help???

  • Jamie Mills

    Game freezes when submitting results. The only way to move on is to resign the game. Or to uninstall but then I lose the game anyway. This happens about one every four games. Very frustrating!

  • Slambo999

    My phone once a game is started i get a blank screen. For the last two weeks while playing it would freeze up contstantly and the letters would get stuck and then it would kick me out and start over. It was one of the most frustrating things as i love Ruzzle. So what did i do to fix it? Something stupid. I deleted it and reinstalled it and then i started getting ads again. Pissed off would be an understatement right now as i paid to not have any ads in the past.

  • Rhané Thomas

    Response has been slow for some time.The Windows 10 app stopped working today at noon. It was working earlier this morning. I open the app and link to Facebook then the app shuts down.

  • AAS

    Tournaments button doesn’t work.

  • AAS

    No tournament…. button doesn’t work.

  • Tanya Kasim

    I keep getting kicked off of Ruzzle every time I try to play it. I’m still stuck on Level 35.

  • Nancy Lapke

    Ruzzle stuck on login page – spinning wheel – ever since last update 24 hrs ago

  • Nancy Lapke


  • Nancy Lapke

    l tried to set up new account after re-installing it and that doesn’t even work. Forgot password, enter email – that doesn’t work. Reset password button doesn’t work! Try to open with fb, that log-in page is stuck, just spins. Don’t know what else to try. All since their most recent update…worked fine until that.

  • B. Fields

    Only a rapidly spinning wheel for over 24 hours — through today, Nov 30.

  • Delma Smith

    Still getting the spinning wheel on android device. Only way to resolve is to uninstall and reinstall but this only works for 1 day. When is this issue going to be fixed?

  • Deb

    Ruzzle no longer loads on my kindle fire. Tried removing & reinstalling with no luck.

  • Jack

    Ruzzle not loading ….starts and the stops …already erased the program and reloaded several times.

  • Julia

    Same as the last few – for about the past week Ruzzle won’t load on my kindle fire. I’ve removed and reinstalled but it didn’t work.

  • mosleysam

    Ruzzle is sluggish. The timer moves steady but when trying to form words, the letter stick or won’t recognize you touched them.

  • Judith Koehler

    I cannot play ruzzle unless I click on a game called “Waterland”

  • Ronald Cosner

    Ruzzle will not load on ipad.

  • Kelly Payne Russell

    I can’t get my Ruzzle app to load!! I have shut my phone off thinking that would help. What is wrong with the app?

  • Karen Schafer

    I have one game that I resigned from. It says I lost and if I hit “Skip”, nothing happens. If I hit “rematch,’ the same person comes up again for another game. But, I cannot get rid of the first one and consequently I cannot request new game players.