SNAP EBT Outage, Problems

When there are problems with SNAP EBT such as an outage or website going down people need a platform to report such issues, because this has a massive impact on customers when they need help with the government scheme to supply them with food stamp coupon replacements.

SNAP EBT outage, problems

Is SNAP EBT down for you right now? The Supplemental Nutrition Assistance Program Electronic Benefit Transfer is a great program that replaces food stamp coupons, customers are supplied with a card that allow them to use in stores just like debit or credit card. But when there is an issue customers of this service can report them right here on Is Down Right Now USA.

Seeing as there are no official social media channels this is where you can let us know if you are having problems, a place where you can connect with others. Maybe your SNAP EBT card is not working in store or you have lost one and need a replacement, but having issues getting one due to customer service not being helpful etc, or you could be having problems with your food stamps, balance or benefits. If you are having issues with a store please do mention the store name and location in the comments below.

SNAP EBT status reports for Sunday 4th of December 2016

To find out if SNAP EBT is down right now, see reports below.

Problems with SNAP EBT? Share issues with Is Down Right Now readers:

  • Rosie

    I have not got my Snap EBT card, apparently I do not need one even though i am an OAP.

  • Devin

    I live in Richmond VA and I have not had my reload on SNAP yet, I was going to get them today so called my local office but not much help other than the system is down.

  • Daniel

    Not got my reload either and i am in Washington state.

  • Kaylee

    I have not got any Snap EBT food stamps yet, why am i waiting so long whats wrong?

  • Erica

    Is there something wrong, because i haven’t got my EBT?

  • Joanne

    And again having issues with the card, come on now this is silly i need a new one please.

  • Ursula

    Would love to know if anyone is having issues with their card. I have not yet had a reload when i know i am due one.

  • Tara

    NC here, mine were due August 7th, Nada. Any updates?

  • Jay

    Ours where due the August 7th 2016 too still nothing

  • Chris

    Aug 7 due in Illinois and nothing

  • Lisa H


    live in Arizona, my stamps come in on the 4th, here i sit Sept 7, still no food stamps.

  • Amanda

    Did you get anything? Im in Arizona too im kinda worried now because im low in cash so I really need the foodstamps now

  • charles

    Was supposed to get mine yesterday and havent received them.

  • Anna

    Anyone from illinois ,do u know where to call for updates? Ive tried everything but without a car its hard to go there…

  • Nicole

    I’m pissed my snap balance is 0.00 my benefits was suppose to be on my today. I usually get them by 6:00am every month on the 2nd. I just recertified in august. I got a letter stating I’m good until February 2017. I’m trying to find out what’s going on. I’m a mother of 4 children we need food. I’m here in Columbia, sc.

  • Justpassingthrough89

    Mine were do yesterday still seeing a zero balance and nothing pending

  • NikLee Treasures

    This makes twice my post has been removed! Xerox claimed it is their fault money was not recieved they supposedly did an update of their system on their busiest day of the month and the system crashed! Everyone needs to flood xerox with calls until money is restored, Im reporting xerox tomorrow for fraud if I do not receive my cash by tomorrow enough is enough

  • Joshua Hoover

    I was supposed to get my benefits on the 7th nothing and the back of ur card customers service doesnt help with nothing and my family and I has not ate for a few days cause no food and according to another site someone said it was a government shut down I cant believe there letting people starve.. kentucky

  • Jabari Lockhart

    I was suppose to get my benefits on the 7 and still haven’t receive them

  • kina

    I’m supposed to receive my benefits today I got nothing I have 5 kids this is bs does anyone know how long it’s going to be before they get this straight

  • Cheryl Powers

    I live in Richmond VA and still have not recieved anything as well. Does anyone know what is going on ? Do you think it has anything to do with the storm?

  • Mary Ann

    I was suppose to receive mine on the ninth when will this be fix could you please update us on that I would really appreciate it…. Thank You And God Bless…….

  • Traci

    I did not recieve mine on the 9th , balance of 0.00 . WHO/WHAT is to blame??

  • Deb Bushee

    Due on the 9th…not there! Chesapeake VA

  • PER

    11/1/16 SNAP down in NYC Trader Joe’s.

  • MacKenzie Kadlec

    I did not receive my food stamps today I have no idea what is going on in am supposed to be get hem every 6thing ofor the mouth

  • Tonya

    I did not receive my balance on my food stamp card today I live in arkanasas any reports of the system being down cause idk

  • Nervous

    11/13 did not receive today and really needing, never had this issue and hope it will be resolved quickly.

  • Litttle Wolf

    I live in Washington, DC and I was supposed to receive SNAP benefits in Nov.10, 2016 and still have not recieved them. Card balance is saying zero. So the benefit was never loaded onto the card. Went to Social Services on Friday just to stand in a line for 5 hours and be turned around with no answers. It’s now Monday the 14th and there isn’t even a news broadcast informing people about this issue.

  • Shell

    I live in Georgia and have not received mine. They were due the 13th. I called the hotline but was hung up on due to high call volume and the dfcs office in my area is closed during normal business hours. This is scary. We are completely foodless.

  • Upset mama

    All I’m seeing is a bunch of questions and no answers… Wth we need our benifits… Down in nc 11/15/16

  • Pissed

    Calling and line busy suppose to receive today like wth

  • Amoré Cielos Paraíso

    The sss is just telling my friend to keep checking

  • Annette

    have not receive my benefit on the 11/6/16or my other on. 11/12 /16 in NYC

  • Cccc

    I have EBT and my card is not working as well but also when you listen to the next month or payments for next month it tells you that there aren’t going to be any I want to know if anybody else has that problem when they call and it tells you about the benefits for the next month if so people need to wake up because they’re going to make us food list first and it could be mostly black people that get mad when people. That get mad and black lives matter has been causing a lot of ruckus lately and they are a terrorist group they did not care about black people they do not care about the black man so please pay attention people please pay attention do not go and why it did not go and kill somebody was black because you hate them to not going to kill somebody right because you hate them it’s not a black or white thing this is our government doing this

  • BlackLovesDontMatter

    The government s doing this on purpose. They want us to fight each other. It’s time America! Unite together all races are equal it’s them(the1%) that doesn’t treat us equally!

  • AngelinDisguise

    Didn’t recieve mine today like I should have. Hopefully its fixed soon.

  • Izabella Rose Hoiness

    I didn’t get minenough ethier so weird

  • Christy Starr

    my mom was supposed to receive her food stamps at 6:30 this morning. Now it’s 11:09 and has yet to get them. What is going on??

  • JaeJae Danielle

    Didn’t get mine today