SNAP EBT Outage, Problems

I got a message saying my benefits were deposited but when I got to the store there was nothing on my card. I called to check and see why. The system said that my case was closed cause I was over the income limit. My income has not changed and I’m no where close to the limit. I just got my stamps fixed after having an issue with them not processing my renewal correctly. I went 3 months without benefits.

What Perry Riggs was trying to say is that They want to know there balance before they get to the checkout and there is nothing there… You have to call 18883286399

What number did you call??

‭+1 (877) 423-4746‬

Honestly just go to your office

same Problem but I went inside the office and they told me it should be processed in 3 days

I have been trying to contact the Customer Call Center for an interview but I keep getting they’re having “Technical Difficulties”.

Getting a little annoyed. I hate the run back and forth when it comes to these places. First off, I’m pregnant ( 11 weeks ) and I have a 8 month old. I recently graduated from college and I am looking for a job. I renewed my benefits the 23rd of july. When I received nothing on the 9th of August, I went to the office and one of the ladies in the front desk told me the 30-day bs. Okay understandable. It’s now the 30th of August and nothing ! I need to buy my daughter formula and then also I need to buy food to eat to give my unborn the nutrition it needs ! These people give free food to people in jail but yet our children in these school systems have to pay for lunch ! Then people who do pay taxes as well still have to suffer. I can’t wait to move back to my home state and get things together for myself !

You must be already extinct because you were bored enough to tell that to someone else !

I applied july7 2019 got expedited food stamps on the 8th I was told 30-45 days for an approval letter which never came then it’s still being worked on
To September 1 2019 I will get double but I woke up with nothing on my card at all like 2 months with no answer no response like smh need help kids go back to school need to foodshop

You said in a previous post that you dont have a job, so how are you making $500 a month?

My ebt has not been refilled. And usually does today and is usually there at midnight. I need answers ….

My food stamps did not come today

My snap benefits didn’t come today either and I’m active until February of next year I’m so pissed

Why would I plan on going to jail too asswhole I’m a paralegal and I’m getting paid pto

Okay that’s why your mama died

Me too. But is it because of the holiday we didn’t get it?

Any update?

mine was suppose to be on the 1st and nothing. I figured it was because of the holiday weekend but as I’m finding out here and other web forums there seems to be a issue on their end somewhere. I called customer service and was on hold after getting to hold for a live agent for 2 hours and still didn’t get to talk to anyone or receive and information about anything.

I’m suppose to get mine today September 4 but nothing. It comes fast right when it hits 12:00am bc I always do this. And it shouldn’t be because of the holiday because I still get mine when it was fourth or July and other holidays.

Haven’t received my money for the month ( Sept)? Anyone else having this problem,no how I can contact anyone to help get my money need it for food for storm.

Bro I’m 38 I’m not a kid n don’t like playing games so go back to your PlayStation and looking at porn perv , ok lame speed on before you get beat on…….

Yes

I get mine on the 4th and didn’t this month

I still have received my monthly money either. Is there something down?

Did anyone in Arkansas get their benefits? I suppose to get mine today but nothing. I didn’t receive anything stating I no longer get it.

Got ours 1 day late in Colorado.

Go on their website and click under contact and they should have a email where you email dfcs. Send a email with ur case worker name & #, ur case number, name and phone number, the county you in and explain what is going on with ur case in the email. I personally tried callin the 1800 #, going to a local office, speaking with a case worker and got no where. But soon as I email dfcs customer service It was 2days later my case worker called and told me mines will be posted and they did.

They maybe down I get mine on the 6th witch is today and I didn’t get mine either

I am in GA and did not receive my benefits this month. I cannot find an email for anyone at DFCS online. Can anyone help? Thank you!

I’m in CA and I havent recieved my benefits yet today. Would the holiday on Monday have caused a delay?

Didnt get mine one the 4th like I was supposed to..im in Illinois also

I did not receive my EBT on the 4th. What’s going on?

I didn’t receive my FS this month, it was scheduled for the 5th and I still don’t have it? Im in Maryland last name stars with a B.

I was told I’d get mine today and haven’t received anything.

I have not got mine i did my review on the 27th of june i checked the website on the 29th of july my review was compleated it said approved and i will get the same amount for September i am supposed 2 get them 2 day but they did not load on my card Georgia dfcs is always behind but i dont know whats going on its Saturday so i cant call i was just think maybe hurricane Dorian has something 2 do with it they issued every1 affected by the hurricane early maybe thats y i didnt get mine yet

Have you gotten yours yet

I was supposed to get my foodstamps today, but I haven’t received anything. I called to make sure my card was still active and the system says it is, and I reapplied a few months ago and was approved (obviously). Why haven’t I gotten my FS? We obviously can’t call DHS to check since it’s the weekend, so where can we check if we need to reapply again? I’m in need of food here. :/

Did they give u half ?what state r u n

Thank you, I pray everyone who is supposed to get their’s gets it soon because I know that many of you like me, have children to feed and it’s a scary feeling not being able to do that because the money never went on. My sister who gets hers on the 7th got hers today so I have no idea what’s going on.

I was supposed to get my stamps today on the 7 of every month & my renewal date is not until November but I haven’t received them today what is going on I’m in Ga

Haven’t received mine either and I’m in va

I’m in Ga too and was supposed to get mine today and of course defacs is closed and so is the system number. I’ll be up at defacs when they open Monday morning

Georgia web site down, cannot check status, not up for renewal yet no notice but no EBT today or the free cell is off all same time?

from NV and my FS still not showing up

From Muldraugh,KY My FS benefits still have not shown up today.

Here in Jamestown TN and I still haven’t received my food stamps either…. and i get them every month on the 8th. What is going on?

My fiancé was supposed to receive his food benefits at 12am this morning. It is now 10:21 and he has not received any benefits. We just moved into our apartment the day before yesterday and we have no food, nothing to drink, etc. I’m frustrated! From Lynnwood, WA

I haven’t received mine yet here in Chicago

Ok I got mine as I normally do but my bf hasn’t received his last month nor this month. How’d I get mine and he hasn’t. Does anybody answer any of these??

It’s after midnight and my card hasn’t been loaded. Call to check balance and due date. Supposed to get on the 9th but haven’t yet!

I always get mine on the 9th. But NOT today. I called the ebt card people he said no pending deposits show.. Wtf?? Help

Where are you located in Georgia? I went to the dfcs website but don’t see an email option under Contact. Do you mind sharing the link/website you used? I was supposed to get my benefits today but received nothing as of yet.

So I called and was on hold for two hours, but did speak to a case worker that said she fixed whatever the problem was and I should have it in the morning

Is ebt fresh aight down right now???

Call 18774234746 select make a change to your case and see what the say u could b like me an no one has did your review yet the are backed up dfcs has poor management good luck it worked 4 me

Did u get urs

At midnight i will have them I went to the local DFCS office today and was told no one has touched my review I didn’t my review back in June so I called one 877-423-4647 and selected the prompt to make a change to my now the wait for these calls are usually hours but selecting that prompt made me get through faster so I asked the lady I spoke with what was going on and she was able to do the telephone interview and now it shows on Gateway. Gov but I will receive my monthly benefits at midnight

Thank you call the hotline tomarrow morning i promise it will speed it up i am praying 4 u i have 6 kids so its been rough stressing not knowing hang in there and good luck

is ebt not working in michigan today 9-9-19?

SC here.. I just checked… nothing… not even a pending ..

I’m in Georgia and I didn’t get mines on the 9 when I call the defacs number it says I get them Aug 31 2019 but I haven’t received any

You have to call your local office

Same I was supposed to have received my benefits on the 7th and still have not received them. I can’t get anyone on the phone to atleast give me a reason why I have not received them yet.
Any idea why Ga has not received benefits?

I live in Minnesota and I was suppose to get my food stamps on September 9th and still have not received them. What’s going on?? Does anyone know?? Nobody will pick up the phone. Thanks.

Mine says the same. Was told i didnt do my renewal which is false. Did it otp was told 24 to 48 hours….still nothing

Its down in 17 states

Ok so it says my card is active and pin set but no stamps. Was supposed to have gotten them today on the 11th. Anyone know what’s going on?

they are joking. the social service workers do not know what a phone is is the joke

Yeah I did my renewal on June 25th before it was due and haven’t heard anything! Can’t get ahold of anyone to ask about it! Don’t have a car so it’s hard to get to the office! This crap blows

In the Bronx, NYC. Benefits were supposed to be in my card Sep 8th, still waiting and frustrated that can not reach anyone anywhere

Its ridiculous

I am a disable senior citizen but when

My benefits come every month on the 9th. I didn’t get them until today (after calling and visiting the offices several times).
What helped me get them?
I read someone’s comment stating they were only able to get things resolved by calling their local DFCS office and select the prompt that they want to make a change to their case. I did the same exact thing and spoke with a case manager yesterday morning. She sent an email to the supervisor over my renewal advising her to complete my case and viola! Got my benefits this morning. Hope this helps anyone who needs assistance as well!

What do you mean down?

Georgia

I’m in Ga , I was supposed to get my stamps today. But nothing came through I called my case worker box is full , I checked my status online is says approved, I called my card $0 balance and says i receive benefits the 13th i cal dfacs for account info and it says my account is active and approved but deposit is for the 31st???? I’m so confused. What is happening?

Never got my food stamps on this month

Was suppose to get mine today, and do far nothing here in Ohio..

I read a sign in the grocery store earlier this week saying the system would be down the 14 and 15 and it should be up the early hours of the 15 so hopefully it will be back up today.

The system is back up

Hello I’m in georgia and there was no benefit deposit this morning, it says I’m approved and my amount on gateway but no snaps.

I was supposed to receive my benefits on the 9th and my balance still says 0

Where u located?

Oh shoot u right…but I swear that’s what the system said..idk this whole situation is crazy

Supposed to have ebt benefits today, still nothing. Automated system is giving me different date and amount from what my website account says. No way to get answers till Monday and we need to eat

Location Georgia

They say that the balance is supposed to post at 5 am and this has been the case the last 2 months ( that’s how long how bee on this program) but I haven’t received mine yet either. Everyone will probably just have to call and check to see what is going on.

Hello Kitty W,
I’m in Hsv, Alabama and my benefits are scheduled for the 16th and I haven’t received anything so it may be down for people in Alabama.

It may be..I haven’t tried this morning yet. Thank you!

Pulled out paperwork to make sure today was the correct day and yes was to receive snap today at 5 am nothing ..checked the app. And called the hotline ..hotline said was was to receive on the 8th which is not true ..than when I try and listen to it again it says they can’t pull up my information … Wonder if I am one that is losing my benefits in alabama . They started it in July ..

Nope

Same here it says when I call that there was something on transaction the 14th of August but it don’t say anything else are u guys getting anything similar ?

I live in Alabama my benefits was supposed to come today so I called my local office they calm that the system down state wide and they don’t know it be up and working again

I was supposed to get mine on aug30 andsept 10th… nothing.. helpline says issued but not on my card… this stressing me out.

Just give it time
State of alabama were supposed to send a letter out informing residents that they were conversing to a new database. All retailers should have posted signs saying the systems would be shutout at 8pm on the 15th. The systems are backed down posting how many kids or that your pregnant or how you need food will not make any thing go any faster. What will? A system that can update properly without people calling every 5 seconds if people would check their mail the same as they check Facebook some answers would have answers. Im sorry but even i was expecting my benefits but just reading some of these ignorant ill spelled post some of yall should know better. While waiting on snaps to load on your card i strongly sugggest some of you start from page 1 on the english dictionary. No wonder it takes so long for some cases to be put it. I would take all day also if i had to spend my works hours trying to decipher two for tew. Oh my what is really going on.

Georgia. I was supposed to get mine the 15th. It says approved on gateway but still have 0 balance. The automated thing is telling me I’ll get benefits on the 31st and its also saying the wrong money amount. No one will answer my calls.

In Georgia. No money was loaded on my card today. Anyone know what’s going on? It says I’m approved? I’ve always received mine on the 15th.

Update , I got My Yamps I Just Called My Card If Ur In Bessemer Or Surrounding Check Now

Never got a letter in the mail ! Being rude is uncalled for…your post was very useful…it should have ended after you said 8pm on the 15th.

UPDATE. Dfcs told me the whole state is behind due to understaffed etc. and there’s nothing they can do. So basically screw everyone you can starve for all they care.

Try emailing your local DFCS supervisor it’s listed on the Georgia.Gov website. you will click what region you stay in and then get in contact with the director of your local DFCS hope this helps.

Try emailing your local DFCS supervisor on the Georgia.Gov website. click on the district you live in,and get their contact information and email them. I live in Georgia as well and got a response from the Supervisor of my local DFCS good luck.

Has anyone figured out whats going on

I got my stamps on the 13th got at few things that day & went to shop today now it’s decline & I got stamps on my card I live in Decatur

You should really use correct grammar yourself before instructing other people to do so, or going on a rant about it. I have corrected all of YOUR grammar errors in your post below. Just to point out a few: The State of Alabama, you’re pregnant, capitalizing I, not to mention just outright not proof reading your post before hitting submit to make sure it could be understood. Please don’t preach what you don’t practice 🙂

Just give it time.

The State of Alabama was supposed to send a letter out informing residents that they were converging to a new database. All retailers should have posted signs stating the systems would be shut down starting at 8pm on the 15th. The systems are still down, posting how many kids you have or that you’re pregnant or how you need food will not make anything go any faster. What will? A system that can update properly without people calling every 5 seconds. If people would check their mail the same as they check Facebook some answers would have been answered. I’m sorry but even I was expecting my benefits, but just reading some of these ignorant and ill spelled post, y’all should know better. While waiting on snaps to load on your card I strongly suggest some of you start from page 1 in the English dictionary. No wonder it takes so long for some cases to be put it. I would take all day also if I had to spend my works hours trying to decipher two for tew. Oh my what is really going on?

Does anyone know when the system maybe back up in Alabama? I work at a library and most of the patrons have been asking questions about the lack of usage of benefits. Not sure if its because of the database changing over. I see that its not just Alabama but a few other states that are going through the same problem.

Call DFCS and select the option to make a change to your case. That was the quickest way to actually speak to someone and get things resolved. After I spoke to them, I got my benefits the next day

Same here. I never got mine for august. Im supposed to get them on the 19th but never did and i cant find out anything from anyone.

I have no clue what’s going on then. My case is active, but no funds?! Can’t get a human in the phone for nothing!!

I’m in Decatur went to office they said give it 48 hrs that was yesterday… Tried to call can’t tell me anything

Yes mine is doing the same

I’m in Georgia. Supposed to get funds on the 15th. Went down to office they said the whole state is behind because of being understaffed and basically told me they can’t help me and to just deal with it. Tried calling but can’t get through to a real person

Insanity. My daughter is disabled and depends on her food stamps to eat. I’m elderly and only get $16 a month as of this month. I did get mine, but she didn’t get hers. We went to the local office and they said to call a number. We did and the girl is on VACATION til the 24th. Supervisor doesn’t answer as usual. She wrote to the governor’s office in Georgia. She doesn’t expect any help from him either. This is all over the US, from what I read. What in the heck are they trying to do? Starve us out?

I am starting to believe that this is not an outage. The transfers to the cards are done by Xerox who overlooks the entire tech part of the program, so I doubt very much that a company like them could not get something like this that is affecting thousands of citizens in need taken care of in 24 to 48 hours max. I do remember reading back in July that Secretary of Agriculture Perdue was proposing to purge 3.1 million people of the SNAP program in order to “save money” and the WH was all for it. This was something that did not require the approval of congress. And witnessing the way this administration conducts policy it would not be far fetch to think they went ahead and did it.

ANYONE SNAP NOT WORKING IN NYC SEPT 17
Thx

Same here and both of my kids are on disability I renewed mine in july and my account still reflects august I was suppose to get mine Sept 5th still nothin and even called and had my case picked up to another case manager since mine was unavailable I have 2 toddlers and I am a single mom this is really hurting

Columbus Ohio snap down

In Georgia – Finally got my EBT card yesterday & used it just fine. Went to use it today & at first said invalid pin. Second time it said insufficient funds (Meaning $0) & I called to double check & my balance was no where near $0. Wondering when it will work again?

In NYC, allotted funds should have been in my card on the 8th, Sep. Still today the 19th the balance remains $1.54. Can not reach any person who could provide information wether on the phone or on line.

Ohio. My funds usually reload on the 20th, and I just renewed last month. I’ve got nothing. I need those food stamps to survive. What the heck is going on?

I mean Los Angeles,CA

The former.

Nothing on my card either. Supposed to reload on the 20th

Sep 21 10:30 I have money on fs but it was just declined in 2 stores… I’m in Cali

Supposed to get mine today and nothing 22nd

Not working at Aldi in MD today

Just received my first deposit of fs on Saturday ..My card says I have a certain amount on my card..But will not let me uae at any store…And the number I call only tells me to put my card number in over and over..Then says its invalid

Same here was supposed to get FS on 19th but got nothing cant get no answer and i log onto my profile and it says active

We all must realize this is not a glitch on the system, this is a nefarious and insidious maneuvering from the Dep. of Agriculture in order to purge millions of recipients from the SNSP program. There for no one is going too answer phones calls at any office. MY advice, start calling and e-mailing your council member, representative and senators and demand and explanation as to why this is happening. Remember very soon we all will have a chance to express how we feel about this with our vote. I have had too make gargantuan sacrifices in order too purchase minimal groceries this month, as I am sure most of you are also doing. So don’t seat by the phone and wait, we elected these people represent us, hold them accountable.

Wouldn’t let me use the lil I had left from last month either.

Hey everyone I did my renewal in July for September benefits. I was supposed to get mine loaded September 7th. It’s now the 24th and I’ve went to defacs, faxed in all of my documents, as well as called, left voicemails, and uploaded all documents online. I’ve did everything I can do to get my food stamps. I was told that my case worker was behind. I asked if I would have food stamps by the end of this month or in October and the response was “I hope so but I can’t tell you for sure”. I’ve definitely had to sacrifice and I’ve been able to buy minimal groceries, as I’m sure everyone else here has too. This is really sad. When I called the national hotline for days in a row I finally got someone on the phone and I asked them “what are we supposed to do? You know we don’t have a job. They told me to go to a food bank in Atlanta.. 4 1/2 hours away from me, as if that was a realistic scenario. I keep getting the run around and this has never happened before like this. Sure, there’s been a delay but only a 3 days delay in the past. This time it’s a been 18 days of delay for me, and I don’t look for this situation to resolve anytime soon. Hopefully it will. I keep getting told “you’ll get retroactive foodstamps for time missed” and “were still working on getting people’s food stamps from August” and “your case worker has over 400 cases to do” ect ect ect. Btw I’m in Georgia.

I also renewed in july and didnt receive august or september, so after failing at climbing the supervisor ladder I contacted the central office in Atlanta GA by filing a complaint for food stamp eligibility, someone called me the next day did my review and put one month on there, though I feel as though they owe me one more month, turns out a bunch of caseworkers were letting their caseloads “pile up” and getting paid for it, then got fired/quit. someone needs to look into the caseworkers/supervisors because they are the shadiest of people.

I am a disabled senior citizen in NYC. My much needed SNAP benefits were supposed to be available on the 8th of Sep. . In order to acquire groceries I’ve had to skip buying certain medications, personal toiletries, house maintenance products and cut down on doing laundry, which are questionable health and hygienic decisions but must find ways to put food on the table until all this is figured out.

And I was wondering what the issue was until I’m reading all of this here. For me it’s FL and I know from the site that mine is 100% valid yet came up invalid per my surprise in the store today.

late reply sorry, no i had to go down and reapply.

All having to do with trump. He needs tp go to prison , the sooner the better..

I didnt get mine either. I was to recieve them on the 13th. I did get a hold of my case worker this morning and she stated that she had not got to my Renewal application. She said she would get to it today and I should recieve benefits tomorrow. Yes my renewal was turned in on time. I’m from Ga but maybe same thing is going on with yours. You may need to call your case worker also.

This is what I did to get my food stamps. It seems the case numbers and cards number is no longer compatible since they changed systems. In other words your card is worthless. You need to call the toll free number and report your card as lost stolen or damaged and you will get an operator. She will issue you a new card with your Old benefits on it. It will arrive in a few days this is what I did. My case is Solved at last. Good Luck. Bottom line you need a new card period.

How long did it take for your new card to come? I gonna do the same. In ga also.

My card says that I have a 0 balance, it was supposed to come on yesterday the 1 at of November. Is it down in Illinois?
My name is Liz Macvenn

Followed your advice ,still couldn’t get a live human being.

I’m in Illinois too..My card didn’t come in either,smh yours workin yet?

My benefits in AR was suppose to load today and I have nothing. Is there an issue and if so, do anyone have an update on the issue+

Alicia Sanchez
My benefits in OK was supposed to load 2 almost 3 hours ago and I didn’t not receive it.

Zero balance here in Las Vegas

Any good news?

Same here…

Nothing loaded for me either. I’m in Va

I just checked too, nothing there smh

You*

In GA, is anyone having issues with $0 balance, no active case?? I have zero food and some hungry kids.

Benefits didn’t load and website down in texas

Benefits didn’t load, I’m in Illinois, website said my card was active…

in Michigan, at Meijer.

NJ- Camden County- benefits “temporarily unavailable” for two days. Called Quest, she said there’s been 5 phone calls from NJ

Sc-supposed to got my stamps today but i didnt.. I dont know whats going on

EBT card and web site not working last two days that i know of