Other Services

SNAP EBT Outage, Problems

When there are problems with SNAP EBT such as an outage or website going down people need a platform to report such issues, because this has a massive impact on customers when they need help with the government scheme to supply them with food stamp coupon replacements.

Is SNAP EBT down for you right now? The Supplemental Nutrition Assistance Program Electronic Benefit Transfer is a great program that replaces food stamp coupons, customers are supplied with a card that allow them to use in stores just like debit or credit card. But when there is an issue customers of this service can report them right here on Is Down Right Now USA.

Seeing as there are no official social media channels this is where you can let us know if you are having problems, a place where you can connect with others. Maybe your SNAP EBT card is not working in store or you have lost one and need a replacement, but having issues getting one due to customer service not being helpful etc, or you could be having problems with your food stamps, balance or benefits. If you are having issues with a store please do mention the store name and location in the comments below.

SNAP EBT status reports for Thursday 18th of October 2018

To find out if SNAP EBT is down right now, see reports below.

Problems with SNAP EBT? Share issues with Is Down Right Now readers:

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  • Lisa bennish

    I’m in WI and I get mine on the 14th…woke up and checked my balance…nothing. It says my card is active and I’m still supposed to receive stamps on the 14th of each month. Great. My baby needs special formula I can only get with Foodstamps and now he won’t have any. Also I am going to starve.

  • Raynneinsc

    I’m in SC and get my stamps on the 15 of every month. My card is active and I have the same .18 on there from last month. Does anyone know if it’s the storm that’s got the system down or what’s going on.

  • NaShay

    I am in Georgia. I also get my benefits on the 15th of every month and I did not receive mine either.

  • NaShay

    I’m in Ga as well. Mine hasn’t come either. I’ve called the office and they didn’t say anything about it????

  • kaleigh

    I’m in North Georgia and I receive my benifits on the 15th. I DID NOT receive mine today. Wonder what’s going on.

  • kaleigh

    Wonder what’s going on? I did not receive my benefits and they are scheduled for the 15th

  • Daniel Davis

    It’s a nationwide system error. Some people have gotten them, some havent. I’m in northFlorida, and, was supposed to get mine on the 12th. I still havent gotten them. It would’ve been nice if they had sent out notifications letting people know of a problem.

  • Daniel Davis

    I read in an article on a news site for San Diego that you can call the number on the back of your card, and they’re supposed to walk you through a process where you can get $50 in instances where the system goes down. Theres also supposed to be a number that the retailers can call to find out how much the cardholder is supposed to receive, but that might be dependent upon of the system is up and running. I’m the fulltime caregiver for my father who’s a disabled veteran. I’m on snap to provide my own food, since he covers all the bills. This system error is making things rough, but I feel awful for the people with kids that depend on this program to feed them. I hope yall get yours soon.

  • StayHumble

    i’m in michigan & was supposed to receive mine today..

  • kaleigh

    I totally agree. I have 2 kids to feed. And 2.00 on my card

  • Shay

    I have no idea. They could have warned people. But instead they left everyone in the dark.

  • Shay

    i have no idea … also when i call my card to check my balance, the issue date for my stamps has changed. i have always gotten them on the 15th … now it says my date will be on the 31st. there arent 31 days in every month so i am confused. also i checked the DFCS facebook and twitter and they are not posting about this issue … SMH

  • April Velez

    I am in North, GA as well. I have 5 kids and no stamps. I was suppose to receive mine on the 11th.

  • April Velez

    Mine did too

  • April Velez

    They told me that I needed to do a review, that I’ve already done. Caseworkers are ignoring calls.

  • Shay Sutherland

    whatever is going on it is a testing of our faith, remain faithful. We have all been affected by this storm as you can see without even being hit by the storm we are hit but this storm will pass too. Continue to be faithful and pray. Most importantly Mothers, Fathers, tell your sons and daughters and YOURSELF this: Don’t do ANYTHING in desperation, dont make the situation worse by letting it get the best of you. Use this time to give God glory through your faith. I’m praying for all of us especially the mothers out there with several young children to feed.

  • Chaisty

    I’m in SC too and I’m supposed to get mine September 17th and there is only a dollar on mine from last month

  • Sherry

    Im in Georgia and I was supposed to receive my food stamps on the 7th. And here it is the 17th and I still haven’t gotten them. I can’t even get my caseworker to return my calls… Thats gwinnett county for you!!!

  • Heather

    Yes , I’m in Fayetteville NC & I was suppose to receive mine on the 15th as well , but I did not . I literally just tried calling the office , but they are still closed . I hope they fix this problem & provide extra emergency funds for those that lost power and the food they had .

  • Steve Smeltzer

    Whatever your State is call the state number and tell them your problem. (They are having problems with the automated system.) I called the state office they then forwarded my info and concern to the County office. Two days later I received a call and It was expedited and done manually. I also sent a message to my Congressman, not sure if that helped. Hope this helps…. Squeaky Wheel get’s the grease.

  • Pickens County

    Same here… My issue date suddenly became April 27(!?), and benefits due on 31st(!?!?). Something seems to be majorly wrong with system, but I’ve had problems with renewals ever since the system went from COMPASS to GATEWAY. Renewals don’t go through properly and it takes many phonecalls to get it fixed. Before, my caseworker would get back to me within a day, but now my caseworker has been changed and I haven’t gotten any response from her for 5 days now.Family is surviving on Ramen noodles and water.

  • Brittany Turk

    I I’m ne ga and was supposed to receive mine tidy and got nothing. And cant get through to case worker

  • Kiehra D Haggins

    I am in ohio mine are supposed to load tomorrow but when i call the system keeps saying unable to check account.

  • April Velez

    Well after emailing the governor of GA. yesterday, I am happy to say that someone called me from dfcs and processed my, already received, re-certification. She told me that I will receive my benefits within 24-48 hours. So, we’ll see what happens.

  • April Velez

    I have my benefits!

  • Rachel

    I was supposed to have gotten mine yesterday and received nothing went to defax they blamed it on the president and said that it could take until the 31st to receive anything

  • kolby

    I still have not received my benefits from 9/9/18. I was told that customer service can not do anything about it. I need to call the state of oregon.

  • Ashauntie Reese

    Is there anyone else who was supposed to get they food stamps today I was supposed to get mine today and I am in Montgomery AL and they said the system is not working right now

  • Chasity tyson

    I was supposed to receive my stamps today & nothing . Is anyone else having this problem ? Everything online says approved .

  • Chasity tyson

    From GEORGIA

  • Hope

    I usually get my EBT refill each month on the 19th but I haven’t received it or know what’s going on I just have the leftover amount from August and needed food ,what’s going on and when will get fixed?

  • Cathy Anderson

    I always receive my EBT on the 21st, but haven’t this month. The website shows approved from renewal last month. However, I never received the approved notice in the mail.

  • Hope

    Tried to report a problem about September food stamp issues to scmapp site where I applied for food stamps and this what shows up –

    Application Error
    The error has occured within the SCMAPP system.

    Message: Server was unable to process request. —> Error Occured in Stored Procedure SABContactUsInsPr; Line Number 32; Message: [547] – The INSERT statement conflicted with the FOREIGN KEY constraint “FK_SABContactUs_SABListDictionaryXREF”. The conflict occurred in database “SCMAPP”, table “dbo.SABListDictionaryXREF”, column ‘SABListDictionaryXREFID’.
    Source: System.Web.Services
    Stack Trace: at System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall) at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters) at SAB.Framework.Business.wsContactUs.ContactUs.Insert(Int32 IssueTypeID, String PersonName, String PersonEmailAddress, String PersonPhoneNumber, String IssueDescription, String TouchedBy, String CreatedBy, Boolean IsActive) in C:EcsWorkspaceSCMAPPReleaseSCMAPPSAB.Framework.BusinessWeb ReferenceswsContactUsReference.cs:line 85 at SAB.Framework.Business.ContactUs.Insert(BusinessManager bizManager) in C:EcsWorkspaceSCMAPPReleaseSCMAPPSAB.Framework.BusinessContactUs.cs:line 202 at SFBenefits.PFS.EA.ContactUs.btnSubmit_Click(Object sender, EventArgs e) in c:EcsWorkspaceSCMAPPReleaseSCMAPPSFBenefits.PFSEAContactUs.aspx.cs:line 179 at System.Web.UI.WebControls.Button.OnClick(EventArgs e) at System.Web.UI.WebControls.Button.RaisePostBackEvent(String eventArgument) at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)

  • Hope

    Hello everyone I called my local ebt office which is dss in my area ,i ask them whats going on and found out we have to go and recertification snap benefits.
    which means re-apply to conntinue getting our food stamps x.x” annoying i know and how they didnt give notice for this,but im already re-applying today
    even though i was told i cant do it online,i did the application.i hope this helps others too good luck everyone x3

  • Shaylin

    I went to the store the other day and got a declined. I still had over 200 on it that i havent used. I get in the car called back of card, typed in my card number and the automated system said…this card has been lost, stolen or damaged but thats not true. I have my card. Its not lost. I cant even talk to customer service because when i put in my card number it gives me this message and the phone hangs up. Anybody else card says lost, stolen or damaged but it isnt? What do i need to do?

  • Hope

    Best thing I can tell you is if when you call the number there’s no option before for stolen or lost card,then should probably call local ebt office ask them,if that doesn’t work, try contacting local state government office see if they can help you through it. Hope you fix your card

  • Delilah M Curley

    I haven’t received my benefits at all. I usually get them at 12 am on the 2nd but I still have 36 cents on my card. Have no idea what’s going on and I need food.

  • Bethany

    I havent gotten my SNAP/ebt today. It is always on the card the 2nd of each month but its not. What’s going on

  • My benefits was not on my card today. I was grocery shopping and got to the counter and it was zero balance. I get my benefits the 3rd of each month, and it was not loaded on my card. I was at Walmart in Roseville Michigan my email address is asiajohnson180@gmail.com
    10-03-2018

  • Aracelia

    I thought I was the only one. Mine get loaded on the 3rd also and this morning was not on there. I went online to check my case and it didnt even come up as a benefit. I called my case worker and let him a message. Glade Im not the only one because I was freaking out. Must be down for some reason. The website only said it will be down tonight from 7pm-8pm

  • Hope

    If you have had your food stamps for a year now ,you might need to recertify your info on like re-apply ,as far i know thats what i had to do

  • Larry Fulmer

    If you get your EBT benefits on the 3rd business day each month as I do, technically, it should have been direct deposited to your card today-October 3 is the THIRD DAY of the month.
    My guess is we would have to beck with your state’s Dept of Human Services and be sure to get a live agent to get answers.
    The 3rd business day is M-F only. Holidays do not count.
    That said, I don’t know the answer. Today is the 3rd business day.
    Please share your answer with me, and us if you find out. I’ll likewise do the same when I can.

  • Brendan Wall

    I’m having problems too. I get it on the 3rd and it’s now the 4th and still no fs

  • Jenette DeLeon

    I was supposed to renew my benefits on the 30th but it wouldn’t let me because it was saying it wasn’t time to renew but my renewal date was 9/30/2018. So now I have to apply all over agin and start the waiting game again.

  • Amber

    My card is active I’m supposed to get mine today still nothing… I’m really worried with being the weekend, no school next week I
    pray every thing gets fixed for all family in Jesus name amen!

  • Pringle

    Has anyone heard anything about why the cards are not working still? I’m in SC

  • Brittany

    Hey, so I have only been on food stamps for 6 months and it hasn’t gone into my account, its the 5th. Does anyone know what’s going on? I know I don’t have any holds or anything else on it.

  • Hope

    so if anyone notices this,i did my recertification snap benefits on 9-24-18 i waited like maybe 1-2 weeks to see if i got anything in the mail and i didnt and no notice on my email,so i check my old ebt card to see if anything changed. before when i didnt recertification snap benefits i didnt hear when i was getting a refill and what lead me to see what was going on,but now after 1-2 weeks after recertification snap benefits ,i call my ebt card number on the back of it to see if give me the next refill and it did ,oct 19th my refill be there and aswell i got 35 dollars for some of sept. for some reason,but it really helped me to call my local ebt office in my state to find out what was going on xD good luck to all who are having issues

  • Milana Smith

    I agree! im suppose to get mine today and nothing!! I really hope to get them asap

  • Starla Lester

    I was supposed to get my benefits on the 5th and they didn’t go on the card online it’s says my case is active. I done my review in Sept. And everything was approved. But still have a $0.00 balance. I’m in Ga anyone else having this problem?

  • Titesha C Vaughan

    Ok so this seems to be a southern east coast thing I see. I’m in Virginia I was also due to get mines today..I checked my account on line because I just recertified couple weeks ago and it’s active and I’m due to get benefits for october…mines is always due on the 7th have been for years..I wake up this morning balance is zero still..what’s going on

  • Meyon Bryant

    Right i always get mines on the 7 I am in Georgia I to have a zero balance

  • Titesha C Vaughan

    I’m totally upset this needs to be addressed immediately…. apparently we have plenty of people waiting for stamps to get food all up and down the coast and they don’t see this as an issue…as if the people that just got hit by the Hurricane haven’t been through enough come on give us a break here

  • Titesha C Vaughan

    See what I’m saying smdh

  • Titesha C Vaughan

    Hell let me see if I can get this to the news media Asap this needs to be addressed

  • Kasi B lassiter

    I’m in north Carolina and didn’t get mine this morning.

  • Titesha C Vaughan

    See what I’m saying exactly why I contacted the news this is ridiculous. The government needs to do better than this

  • Kasi B lassiter

    When I called they didn’t say anything about it being messed up.

  • Meyon Bryant

    Hey yours on there yet

  • Jessica M Boyd

    Does anyone know why we arent reicieving benifits im in Illinois and didnt recieve mine today either

  • destiny ervin

    I’m in abingdon va I recertified 2 months ago I gt my stamps last month I get them in the 7th each month but today 0?

  • Kelsie Hem

    Im in CO and have not got them yet either.

  • Angie Morales

    I’m in ny was supposed to get mine 6th still haven’t gotten it anybody know what’s going on?

  • Danielle Yaw

    My sister hasn’t received hers yet. She checked her balance online and it said she’s still supposed to receive it today. It says 0. She’s from Kansas. What is she supposed to do?

  • Titesha C Vaughan

    No not a damn dime is yours

  • Meyon Bryant

    Nope still zero dollars this have never happen to me and you can’t get anyone on the phone to find out what’s going on

  • Meyon Bryant

    Yes me

  • Ryan

    In Illinois and on the 7th didnt get it. Called the and said it was supposed to refil today. Not sure what to do

  • Kevonna Duckett

    I haven’t received my food stamps today either and I was really depending on that. I was ready to go off on my social worker tomorrow. Until I found out I wasn’t the only one in VA

  • Titesha C Vaughan

    Well from what I know this is governmental…Oct the first is when new bills n rules pass far as cost of living… Trump had to sign this Bill n now we have a interruption in our government assistance..we are now waiting on this crap in Congress to be figured out four states have took a major funding cut and now things have to be figured out far as distribution…also those who are on them and not working and is eligible to do there trying to cut them completely

  • Denisia Williams

    Idk wat dhey qot qoin on.kuz ijus kal muh card nd istil dnt have nun on itx smh.

  • Hope

    im a ebt user in sc,like everyone on september i had issues and had my issue resolved so far.
    this site probably only for commenting on,so best people i can think of that could help give you answers is those in charge of food stamps.
    emailing or calling or going ,you need to contact your local ebt office or the main company about what to do,im not sure social workrers
    can help,and i dont think everyone having same issues ,even though its happening similar timing and i dont know if one of those things
    where some will get it resolved by waiting,cause my issue i had to reapply to fix.It would be better for everyone to find out what there issue
    with there ebt card by the people who know about our ebt cards and work at the place.i feel sorry for everyone who is struggling and urge
    you to look further into your issues to resolve,so doesnt get worse.

  • Laura Lynn Deleon-Reyes

    I have been getting benefits until the 7 of October . Then I go to shop on the seventh which is the day I receive benefits. Nothing. I live in Colorado. Am I the only one?

  • Starla Lester

    Have you gotten yours yet?

  • Titesha C Vaughan

    Ok anyone got in touch with their worker or something

  • Jolantraa Riley

    Was supposed to receive on the 8th.. fridge is empty … infant needs baby water … my toddler hasn’t eaten … I’m losing it.. really depended on my ebt … anyone know wats going on??

  • Kevonna Mitchell

    Same here. Currently losing my mind cause my 2 year old keeps saying she’s hungry so I have to get creative with what we do have

  • Thick Brown

    Im in Ga and I’m supposed to get mines after 12:00a.m (10/09/18) and have not received them yet and I have 3 kids ages 11 9 and 8

  • Steve Chapman

    Same here was supposed to receive Benifits on the 9th it’s now 3:09 am and nothing is loaded on my card. Don’t know what’s going on.

  • Titesha C Vaughan

    Gonna have to restart the process smdh

  • blakerin

    Ok did not get September’s, checking my account it says account active. Called them several times they tell me they will call back within the hr, nothing no phone call. Finally went down to office 2 days ago they tell me they sent me a letter saying I had to reapply and my acc was closed. I did not recieve any letter and according to them my account was still active. I had to reapply, they called yesterday and said emergency ebt would be on my card tomorow. Just checked and money is on the card $30 less than I am supposed to get but at least it is something. Hope this helps

  • Erica Danielle S

    Food stamps are cut off unless you work a minimum of 20 hours a week or in a work program. America does not care about your children and yourself getting free food. You can keep waiting and your going to end up with nothing. ITS NOT COMING BACK ON, your social workers have been given a script by the Government to tell you “Check later or in two days it will be active.” WAKE UP! YOU HAVE TO FEED YOUR OWN KIDS or get a job for assistance.

  • blakerin

    Not true, stop posting false narratives it does not help.

  • Mando

    This is due to the govt shutdown over funding for the wall

  • Hope

    Yeah I was told when I called the office they didnt hear from me on notice,so I told them didn’t get anything in the mail,right after they said needed to reapply ,my card also was still active since it was still working.i applied and couple days later I check and had 30-35 dollars on there it was September 24th when I reapplied and 26th when got 30-35 dollars,I called the back number on my card to see the balance and also found out October 19th I’ll get my EBT refill.

  • Hope

    I actually emailed the government office for my state and told them about my issues and didn’t take long for them to call me back ,but while I was waiting on that I also called dad office in my local state, cause they were open to ask them what’s going on and found out I needed to reapply, so even if the government office called me back trying to help ,I explain to her I found out what to do and she wish me luck on fixing my issues,so even if the government doesn’t really have the means to tell you your ebt information and look it up they do know about ebt and tried to help.
    (Erica Danielle S) please get your facts straight before you post ,this is important to many and don’t know where to go for help.

  • Hope

    Yes I have,search online ebt office near you and call when there open.
    That’s how I did it I hope this helps

  • Hope

    No on really does,but get in contact with ebt office and ask is the best way I can think of.

  • Jolantraa Riley

    Are you kidding me???

  • Sarah

    So I think I’m suppose to get my benefits today (I just Got my ebt card last month so I’m new) but nothing came through… what do I do?

  • Ashley Jean

    Suppose to receive my benefits today on oct. 10th and nothing yet and office isn’t open until 8, what do you suggest to do, I’m in wichtia ks area. I’ve been depending on this day!! Ugh

  • Amelia

    I am supposed to get my benefits today (oct. 10th) have been getting them like clockwork. today… nothing… what’s up? No one is in the local office to help and my case manager is out til friday…

  • Jessica

    Has anyone heard why we haven’t gotten them today???

  • Patricia Bostick

    I had the same in Ga

  • Lathe of Heaven

    Cannot access the California EBT site. It keeps giving a prompt ‘unknown error’ I cannot see what the balance is, or, as others have noted below, IF even the new infusion has taken place today (10th) as it is supposed to do

  • Shekeva Bernard

    Im suppose to receive my stamps on the 9th I haven’t received nothing. Wtf is going on

  • Crystal Duke

    I was supposed to get mine the 9th still nothing but my case saids active

  • Crystal Duke

    Me either I was supposed to get mine the 9th still nothing but saying active an approved

  • Erica Danielle S

    And Trump passed the USDA Farm Bill to take millions from EBT. No, it’s not false you just don’t want to believe it. Soon you will be getting a food box to your door

  • Erica Danielle S

    Yep go ahead and re-apply your still not going to get them or they give you hardly any money.

  • Hope

    Says you (Eric Danielle S),I did reapply like I said in my comment before and am getting them,so if you have nothing to share about your food stamp issues of date and like to say unneeded and rude comments toward others that aren’t true ,you should find somewhere else to go.

  • blakerin

    I will say it again, stop posting false narratives, He did not pass any such bill to take millions from EBT.

  • blakerin

    Another lie, I did reapply and did get my EBT .

  • Justin Hubbard

    In from erie pa I also have not gotten mine was supposed to get it no later then day got 12 last month and git nothing yet 12 this month what is going on

  • Kamilah Robertson

    I was supposed to receive mines to on the 9th and still haven’t gotten them store Adams foods on homan and Douglas and 7 eleven on Belmont and Racine those are both stores

  • eyleen

    I have family in maine having problems is anyone else having trouble

  • Justin Hubbard

    Kinda hard for me to work when I have seizures so dont think that applies to my problem

  • Tiara Green

    Have you gotten yours yet?

  • Tiara Green

    Have you gotten yours yet. I called mine today and it is still not there

  • Kandou Erik

    Suddenly don’t have access to my account, and it won’t give balance info on phone. Would love to talk to someone wether I’m alone experiencing this

  • Candy

    I’m in SC with a 0 balance suppose to get them on the 13th & nothing yet. What’s going on????

  • Tanya Lake

    I usually call, on the 14th of every month, to check to see if there’s a balance on my card. I called this morning, and there’s a balance on my card.

    So, I headed out to go grocery shopping. About a half hour to an hour, while I was at the grocery store, that’s when I heard the announcement that ebt was down.

    So, I had to put the groceries back, and head back to my apartment. I even called a few minutes ago, and it is now 8:36 p.m in Massachusetts.

    I still have the usual monthly blance on my card.

  • Tanya Lake

    There’s a balance on my card. This has happened many times before, and was able to go grocery shopping the next day.

  • Deejie Li

    Lol, you’re probably on the program yourself. Relax with the holier-than-thou attitude and mentality.

  • Jenny Mary

    Who are you hater

  • Terri

    Didn’t receive my stamps today and I’m 8months pregnant and unable to work. Been struggling to make it til today for these stamps and they didn’t come. How am I supposed to live a whole month without food?!

  • Vanessa Rodriguez

    I tried to use my EBT card several times this month but every time that I try to pay with it, the the cashier tells me it did not go through. I really need groceries. What is going on? What can I do?

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