Sprint problems

Are you having any Sprint problems today? Some of the main issues with Sprint can be down to a network outage, and issues sending SMS, MMS messages. Other areas where issues can occur include mobile Internet, voice mail etc. When these or any other problems happen you can share them here for others to read in this Sprint community.

The Sprint Network provides its customers with home and mobile services, and when the Sprint Wireless Network is down this can have a huge affect on how people communicate with each other. In some cases network outages do not occur worldwide, sometimes it is certain locations only. This is why we would like for you to add your Sprint problems along with your location /city etc.

Reading other Sprint users troubles is great feedback, it doesn’t matter how big or small your issues is please let others know. If you are having any problems with signal, network, Internet, text messaging, quality of calls etc please share.

Sprint status reports for Wednesday 12th of May 2021

To find out if Sprint is down right now, see reports below.

Problems with Sprint? Share issues with Is Down Right Now readers:

  • Meaghan Doyle

    No service in Belleville MI. Haven’t had any since 8:30am. Anyone else having this problem??

  • Corinne

    No service in Ann Arbor… outage map shows the city is down as is most of the east coast of Illinois.

  • John

    Many Sprint customers in the Daytona Beach Florida area can’t get calls from callers outside of sprint. The caller just gets a fast busy. Sprint callers to sprint customers works fine. Sprint customers can call anyone. Text and internet not affected

  • san

    No svc in Buffalo ny

  • Annoyed

    No internet service in Milwaukee, WI since 8:30 a.m. today.

  • Denise

    I can’t get my emails on my phone anymore. It states that the server is down. Silver Spring, MD.

  • Dale

    no service in vicksburg ms

  • William Puffer

    Colorado, Grand Junction

  • Marquis Mason

    Once again I have no service in Madison WI!!! I have 2-4 bars of LTE and it connects to absolutely NOTHING! Second time in the past week I’ve had problems with this service! You’re forcing me to go somewhere else!

  • Anne

    For the second time in less than a month no cell service at home in Virginia Beach!!! You’re just about ready to lose a customer you’ve had for over 10 years!

  • Laura Derousseau

    No service for two days now in Portland, Oregon.

  • jeana fesili

    Can’t receive incoming calls says my phone is busy when people try to call me here in Seattle wa

  • Darrian Turrin

    Can’t receive texts or send back texts and can’t call anyone or receive calls. I’m from Marion,Indiana

  • Justin Warner

    My note 5 wont connect to 4g at all right now hasnt been all morning long.

  • LTE service down since Saturday, Oct. 15. Cannot make outgoing calls (Madison, WI)

  • Error message with texting, just started ten minutes ago. Error message 2126

  • Marquis Mason

    Once again.. for the 4th time in the past week! My phone ISNT working! This is the last straw! Its time to look at other carriers

  • Marquis Mason

    Not working in Madison Wi!!!!!!

  • Pamela

    My internet not working on my phone. I get texts emails are good.

  • Carl

    Phoenix, AZ not able to call in or out “Call Failed” been going on since around 1pm local time.

  • Markus

    I’m not receiving calls and I can’t use my Internet in Washington DC. This been going on since yesterday October 19

  • Kat Lynn

    I’ve been having these problems for a few days now. I get a “No Service” randomly throughout the day. I can’t make calls or receive them randomly. Text messages are the same way. Wifi works just fine. But being outside of a wifi connection my 4g stops working randomly. It’s also affecting my parents phones as well as my sister’s.
    – El Paso, TX

  • Connor

    I’m from Chicago, and all day No Service kept on popping up on my phone. Why is Sprint acting like this. This has been going on too much. I might as well try and switch to Verizon

  • mitzi

    Downtown Denver …my work buddies and I have no internet for the last hour

  • Diane Yerge Ware

    Down in Orlando area, off and on for a few days now.

  • Mary Rosati

    Can’t make calls.
    Incoming calls go to voicemail

  • mebitch

    No service in South East Ga ever since hurricane Matthew, Sprint’s solution…oh, just use your wi~fi and continue to pay us for NOTHING; time to find a new carrier.

  • Lou

    im in CT and cannot make or receive phone calls or updates to my icons. anyone having same problem and how did u resolve?

  • Uklady

    In San Marcos, Ca, cannot receive or make calls, texts or messages on Iphone 5

  • TexasBlondie3

    arlington tx calls keep failing all day

  • chuck brooks

    No Sprint signal in Decatur GA!

  • Maya Blickenstaff Haines

    No Sprint Signal in Hagerstown, MD, or Williamsport, MD, for a couple of days!

  • Pancake Bunny

    Service in and out in Richmond Va

  • gwpinetree

    Not getting 4G, Don’t know if it’s my phone or the network here in Milwaukee.

  • Aborich

    People trying to call from landlines cannot get through, on my and my fiance’s phones. We are able to call out, and cell phone users are able to call in.

  • Frustrated with Sprint

    When someone calls me and they have sprint I can hear them, but they cannot hear me or vice versa. We have to call each other three times before we can get a connection that we can hear each other.

  • Not Happy

    Unable to find service around Salt Lake the last week or so. It still worked okay until yesterday when I completely lost the ability to text or call. Today I am still unable to text or call.

    Last night I did a hard reset, soft reset, turned my phone off and back on again. After that it worked for a couple hours. It isn’t helping anymore.

    I completely lack the ability to communicate using my phone. This is not okay.

    11 – 26 – 2016

  • Let’s be REAL

    I’ve been without signal for 3 days. Can’t receive or make calls/text. I’m in Virginia Beach, Va. smdh sprint get it together!!!!!


    Severe text messaging delays as well as duplicate texts in Philadelphia ,PA. area. Reported problem last week but still not resolved.

  • Regina

    In st pete, fl and i’m not receiving calls, nor text messages are being sent. tried calling sprint and received a message that their closed. What happen to 24/7 service. This is ridiculous!!! If they are having issues something should go out to their customers. Do better Sprint
    zip code 33705

  • Amy Mills

    In Lake Stevens, Washington 98258. Having trouble with people hearing us talk. Me and my husband both having trouble! Please fix this….Thanks!

  • Megan Waltz

    Having trouble with my service in clermont county

  • Myra

    Great, Just what I needed! Forget my coffee this morning and now my internet isn’t working. Other then that I can make receive phone calls and text messages for now – Alexandria, VA

  • Joe

    entire service down since the morning – Columbus, OH

  • Lexi

    Cell service is not working for me in Jacksonville FL. I cannot make or receive phone calls at the moment. The time is currently 1:13AM. I can only receive FaceTime and IMessage via wifi. I am unable to call customer support as I can’t make or recieve calls.

  • Ashley Goodin

    Haven’t been able to send text messages for days now unless I restart phone and can’t receive calls when visiting my parents house. I’m so fed up with sprint at this point. They need to get their crap together.

  • Sprint user

    My phone wont stop roaming.

  • Julie Larson

    Not receiving some calls from land lines!!!

  • Dawn

    Not receiving some calls from land lines!!!

  • LMA

    still down on all 9 of my accounts. Cant call Sprint customer service numbers, I get fast busy. Cant call out, get fast busy. Apparently not in a roaming zone. although I should be as well as my 9 accounts in Omaha NE and Honeycreek IA. Is it time to move on?

  • Autumn McCollough

    Is anyone down in the Wilmington NC area??

  • Keith

    Only able to send and receive texts in Des Moines. No internet, phone or apps.

  • Malcom Park

    west bloomfield township, MI 48322. Down since the morning. 2nd time this month. No phone no text no internet. Frustrating. I will move to different network as soon as my contract with Sprint ends and will never come back. Ever. The worst Cell phone service in the world.

  • Joe D

    Down in sac cali

  • bearchris18

    Shepherd, tx 77371 has been down since 4pm 12/16

  • Valerie

    For 6 years i had verizon with no issues. Within three weeks of sprint, the network has been down for over 12 hours. Time to switch back…

  • Ruth Aspen

    Cannot receive or make calls today 1/7/16 Solar Winds or what? I’m in southern Colorado!

  • I’m out of service in Birmingham, AL

  • Paul

    internet is so…..slow in Long Beach California

  • Judy FL

    Internet suck in Sarasota and palmetto Florida

  • Judy FL

    Sprint data service is horrible you never could connect real strong usually get weak it goes in and out all the time. They just keep getting cussed new customers on it it makes it worse because they’re representing themselves as a fast service and they’re not that’s why it’s so cheap

  • Samsun

    Choppy network and now no Lte. RELIABLE AND FAST… MY ASS!!!

  • doe

    Tried to make a phone call at 2:20, but it just disconnected, never rang
    the line I was trying to reach. Retried several times. Had to use my work cell phone on the
    Verizon network to make the call. Can’t surf, text nor call in the Greenville, SC area.

  • Billy Bob

    Same here I live in Washington indiana and the signal is going from 3G to lte then won’t work on the internet. Won’t download mms. Not in any contracts with them so going to vacate back to AT&T. Tri s to give them a chance and they arnt reliable.

  • Ed

    Bad internet service in Whaleyville , Md- was very good for the first 2 months since we switched from att. Last 10 days very slow…

  • Liss

    Dropped calls and even on roaming in my house! Never happened before.

  • Grace

    No internet service in Lombard IL. Called the help line to no success. Really disgusted with Sprint.

  • Scarlett

    No service

  • Scarlett

    No service hurricane utah

  • Dee

    Internet/data service is very very slow on LTE in Saint George, Utah.

  • Nikki Ellis

    My phone has been selectively receiving texts over the last week and now apparently it keeps sending the same picture to a friend of mine every 30 minutes by itself. I’ve never even sent the picture at all! WTF?

  • Nicholas

    Have no service since around 9am on 2/27/17 for couple hours now. 2 of my colleagues shared the same problem with me. so I guess its some outage issue in Atlanta GA.

  • Rob Bob

    No service for most of the day here in Indy

  • Karen

    No service in Cache, Oklahoma right now

  • brie

    same here, not able to send or received text message. as far a phone calls they drop with the quickness. sprint is getting on my damn nerves

  • duck

    really bad internet for the last two days. Burbank/covina area.

  • d x

    Service is bad in daytona, no Internet or email or text

  • Jerome Hawkins

    I’m getting mobile network unavailable in Metro Detroit area.

  • James Baumgard

    No service for at least the past hour in toronto ohio. May be weather related

  • Kathy Serie

    Texting in arlington tx is super slow. One message took an hour to send. What gives?

  • Sarah H

    This is crazy, what am I paying for…for the past few days and ALL day today my phone’s internet and texting has NOT been working. WTH!

  • Sarah H

    Westlake, California IS DOWN AND NOT WORKING………….

  • Robert Finger

    No service in Canandaigua NY today or yesterday.

  • Matthew Greggs

    no internet or texting in Charleston wv….pos sprint

  • Matthew Greggs

    time to look at other providers sprint?

  • redwingsgurl19

    No data since last night the Foreigner tells me turn your phone off and restart it that does nothing fool if you’re going to work for Sprint you need to speak English what the hell

  • Lakeview Bob

    I am so fed up with Sprint. After 20 years it is time for me to move on.

  • John Doe

    No service in aurora Colorado 80013

  • frustrated in KS

    have no data in Kansas right now

  • Nicholas S

    hard restart and regained service in Lincoln, NE

  • Jim Laufersweiler

    I have no service in Flagstaff AZ.

  • Jennifer Warren

    Near Danville Va. Can’t call or text Sprint to Sprint.

  • Josh

    No service in Staunton VA

  • Beverly Lawson

    I have no service at all!!! No calls, text or internet!!!! Day 2 like really!!! Is it Time to say goodbye to Sprint? Charlottesville,VA

  • Shannon Gallant

    We are unable to make phone calls,or send text messages.

  • Shannon Gallant

    No service in Lynchburg,VA

  • Jarrett Surface

    No service in Dublin va

  • Peggy Jones

    Unable to make calls today 3-20-17

  • Hilary Walker

    unable to make calls at any time, and unable to access internet and text messages without wifi in Dallas, TX

  • Evans

    We cant access phone or any other services.

  • Eileen Gery

    Pensacola, FL – No internet connection. No incoming or outgoing calls. No text messaging.

  • FlightMode ENT (FME STUDIOS)

    me too

  • Richard Allen Hood

    Same so.e older devices co activity comes and goes nothing on Tribute or j3

  • Kristie

    No service in Pensacola FL

  • Kelley Tatmon White

    No service in Colorado Springs,Co

  • Garry Lacking-Quinn

    No service in Las Colinas, Tx

  • Dawson Hartley

    MMS not sending and keep getting no service for about a week now in Brookston, IN 47923. Also my brother and friends are having the same issues in Lafayette, IN 47901.

  • Ashley

    I went in Labor 2 Days ago n Couldn’t call a FUCN Ambulance Southern Minnesota. Network Unavailable, 6 days no Services!!!! Not even 911 for Boost MOBILE

  • Debbie

    Fort Scott Kansas 66701 has been down since last night. Requesting​it’s fixed or Monday I’ll change phone providers.

  • Dillon mad all day

    Im in arora co. And my data has turn on and off way to many times now im on 3g when i fukn pay for unlimaded 4g lte why is this happening im in a halfway house and all i have is my phone what the hell is going on fix or i want my mony back

  • mecherokee

    Having serious issues with your service, Sprint! I have had for over a month now!! What is going on???? Every weekend I get no service to 1x, 3g, 4g and back to nothing, no bars to some bars, it’s all over the place. 2 weekends ago I didn’t have any data or bars and same thing this weekend. I had excellent service for the last almost 2 years now and all the sudden I get CRAP!!! Getting really sick and tired of this, not worth my hard earned money I feed you monthly. If it don’t get fixed soon, I’m gone!!! My service is in the Palmyra, Indiana 47165 area.

  • ray tuggle

    CELL PH. SIGNAL fluctuates all the time in the Blacksburg ,SC 29702 area. Radio Shack in Gaffeny told me today 3/25/2017 that the tower went down yesterday and service has been poor ever since , …WHEN ARE YOU GOING TO FIX THIS PROBLEM OR DO WE NEED TO GO VERIZON TO HAVE A DECENT CELL PHONE SERVICE????

  • guest

    sprint and trump have something in common , not worth a damn

  • Sterling Dee Sapp

    I haven’t been receiving texts lately until hours, sometimes a day later, for about two weeks now.. what’s going on??

  • Taylor

    $90 effing dollars a month and I’m not getting service unless I’m on a wifi network….sprint you better catch up or lose customers

  • Kirk

    Getting double messages from contacts who only sent once who are also sprint custonets,also getting delayed messages from contacts,but not sure their carrier.

  • Kirk

    Of course Android screws up too,custonets was customer..lol

  • Brenda

    West Lafayette, Indiana…… No service

  • Shalonda

    Washington, Virginia haven’t had service for 28 hours.

  • Deb Alexander

    From NYC to Atlantic city. No service. Except now to send this!!!!

  • Jarrod Pifer

    Lewisberry PA, messaging down

  • Kim

    Everything out from DC to NYC

  • Dr. Strangelove’s Child

    Data/texts have been down since yesterday afternoon.

  • Lillian Marrero

    Day 3..all outgoing and receiving calls are being dropped.. Elizabeth, NJ

  • Cristal Castillo

    I don’t have date anywhere my signal is sprint..1x
    So can’t use internet I’m living in north hills ca but anywhere in the area I have the same problem in panorama city in van nuys ca anywhere feel so frustrated

  • Keith Ford

    Washington state, day 3 with no internet

  • Heidi

    Dropped calls texts don’t go through!!! It’s awful we pay for phones they should work

  • Bret Webster

    Texts are not coming in, and sending in triple. NW Chicago burbs. Been a few days now.

  • Diego Garcia

    My service is still down, anybody else? Portales, New Mexico

  • Francene Starr

    Today meaning sat. 4/15…Driving from mn to chicago…thru WI…no service until way past Madison….shouldn’t there be service near Madison??

  • Jeff

    Can’t access MySprint account on their website. States that part of their system is down???

  • Skip

    No access now for days. I cannot pay my bill and now I will have late fees.

  • redwingsgurl19

    Today is April 18th the tower has been down ince April 8th Sprint is so full of crap, they dont want to tranfer you to an AMERICAN rep and Iam so getting ready to toss them this damn phone and tell them to stick it, credit me 10 bucks gtfo Iam done with these foold

  • redwingsgurl19

    This is in Michigan

  • Cynthia Wells

    My service is still down. Has been since this past saturday about noon.

  • Jeff1911

    So much for that “within 1%” network reliability.

  • Erika Davis Robertson

    I cannot make any outgoing calls , yet my data is working fine!!!

  • mar

    what did you have to do to fix the problem as i haven`t been able to view my account for weeks now and sprint reps cant figure it out either

  • Ryan O’Neil Kalp

    I am having no luck at all sending text messages

  • Norine

    Starting yesterday when sending pictures it either goes through, goes to the sender as a JPEG, or goes a black picture. Not really sure if this is a sprint problem or my iPhone just hate seeing me.

  • Brianand Abigail Junell

    Cant send text messages and sometimes when dialing it says attempting but mever connects

  • Janet Williams

    Help. I have gone through no less than 10 employees. No online help. Returned iphone SE. 128gb. 2-day after receipt of phone. Left verizon for Sprint deal. I am 67 disabled & don’t drive or own car. Own home. No trades or revolving credit. I should be an excellent credit rating but b no, no trades, etc. Anyway sprint checks my credit every time I talk to sales!! The last time today, they asked for a deposit for the same amount they already had approved! I told the last she’s rep to advise me if need to ck as they’re causing my numbers to worsen and no one to tt to tell thaem anything. It is 23 April and I have failed to make a deal to get a smartphone. My old Galaxy 5 has a foot in the ground.
    I even looked up Verizo n th r y require a trade in on their lg g6 deal and samsung 8’s.
    Help. Advice? ?

  • Suzie Bokros

    Why is sprint down again? No network connection. No calls or messaging on my phone. Sarasota. This is getting annoying. This happens at least 3 times a month.

  • Godofredo Torres

    Today 25 April 2017 2:52 pm. Still In Puerto rico we have the same issue. No Network Connection

  • Vivian Rodriguez

    Same Puerto Rico no service. I have never had issues with boost until today I have been with boost for over 3 yrs. Please fix this ASAP. Not having service is not what I am paying for.

  • M. Hernandez

    No Network connection in Puerto Rico for hours now.

  • Tom H

    lost data service at about 11:00 pm tell some time after 3 am when I went to bed
    now data is very slow down load 3 meg next to nothing up load or failed

  • Mike D

    Woke up this morning with the problem of me and my entire family not being able to send and/or receive any phone calls. I desperately need this fixed ASAP. If goes on much longer, I would like to see some form of discount in my next bill.

  • Aymo

    No network connection in Nashville,TN.
    Texts don’t go through and LTE doesn’t work.

  • Rorrimsegami

    Have not been able to use any of my phone unless on wifi all day here in baltimore

  • Eric Easterling

    Service is hit or miss right now at 11:34 am sat 4-29-17 no phone service I cant make a call

  • John Doe

    LTE has been horrible since Wednesday. This is ridiculous.

  • Truman Anderson

    Phone keeps going into extend and dropping every call. May 8 2017

  • Mariela Pena

    My service is beyond slow ! What is going on ?

  • star camyell

    Lost all contacts and messages reset network settings nothing worked

  • Lisa J

    All calls dropping or freezing in “calling” status, no texts coming in or going out.
    May 11 2017 Bristol Va 24201 & Kingsport TN 37663

  • Bob Werner

    No internet unless I’m by WiFi for three days now – Los Angeles area – anyone else having some trouble?!?

  • KLC

    NO service in Kannapolis NC. All calls are being dropped and text messages will not go through! Help! It has been this way for almost an hour now.

  • Meg

    In concord NC. I will get 3 bars then it drops to 1 bar and drops my call altogether. It will not make out going calls but text messages I can send and receive just fine. The call thing started happening at about 2pm. It’s so annoying when you pay so much for service and can’t use it freely!

  • fatgenie713

    I am working in Search , Arkansas.. my phone is not working and neither is my internet.. my Mother is posting this for me!
    Gerson Bloom
    863 243-3711
    From : Venus, Florida

  • fatgenie713

    Mine is down in Arkansas

  • Appalachian American

    Not able to receive calls or make any. Lexington Ky area

  • Charlene Bracey

    Since yesterday 3 phones with no service internet is fine using in house wi Fi no calls incoming or outgoing. Since yesterday around noon. Arlington Texas,

  • Carol Walsh

    Started yesterday with our 3 phones no service, no calls, incoming or outgoing messages. Since yesterday around 6 pm Freeport, Il

  • Debi Crawford-Baker Daily

    No service today & last nite in indianapolis IN

  • Can’t get service today in Mooresville, IN~ close to Indianapolis, IN. Haven’t had one successful phone call today.

  • Pat

    Im in Alhambra ca, no data !

  • Eduardo Alvarado

    Here in Jersey City, NJ the bars on our phones do not go higher than 2. It is a miracle if they do, but then they go down back to 2 or even worse 1 bar. it is so bad just using apps and even browsing takes longer. Playing videos is near impossible. Everything was fine two weeks ago. What happened? I hope the issues get resolve or we are switching.

  • Michael

    Hey am from Upper Marlboro MD but in on roaming now in Ghana my service is also down for the past 20 hours

  • chris

    arizona phoenix down

  • Vicki D

    Scottsdale arizona. Not completely down but can’t call from favorites and call isn’t heard when I connect. Then. Texting type a word it works. The next one doesn’t. Then it goes back to the home screen. Very sketchy.

  • Debra

    Henderson Nevada.

  • Debra

    I’m in Las Vegas Nevada and getting no more tha 3G at best.

  • Christine

    Ocala fl texting down

  • Beth

    Cant make calls just says dialing. And incoming calls go straight to voicemail
    Lompoc, California

  • Eric Washington

    Primos PA shared network via boost…internet is down….talked with agent and they told me it was my phone. Since I’m a ex-sprint rep I know the sets. After I explained i was told the truth… they are working on towers and couldn’t give an estimated time.

  • LMM

    Not working at all. How long will this be going on Pittsburgh PA

  • Amy Stevens

    UP to 4 hours

  • Edgb

    No data or voice in Beaver County PA

  • Amy Morsey-Dougherty

    Same here in beaver county

  • Satish Muluk

    No cellular service in Wexford Pa.

  • LisaM

    Down in Westmoreland County. Confirmed by Sprint there is an outage in Western PA and it is being worked on now.

  • LillyCat

    My roommate experienced outages the entire drive from Buffalo, NY to Detroit Michigan. Almost constant loss of coverage. (They would be posting this themselves but they are having so many coverage issues they can’t report it themselves)

  • Tdogfancypants

    No service in Arcadia FL. Boost and virgin mobile is down too. No SMS call or data

  • Brook McCollough

    Can only receive text here in oregon 97603

  • Jerry Evans

    down right now in Chattanooga

  • William Cullen

    Out all day here in Connecticut 0

  • Dawn Pantano

    Down all day in NJ so far.

  • Bradi Thrun McKown

    Down n fort Myers since 10:30am….causing no work to be done n office….not happy

  • Brandy Hall

    Cannot open camera…systm freezing up….messenger crazy!! What is going on??

  • Kim

    What the hell is wrong with sprint service? Cant place any calls now.

  • Nikki Heszler

    Down in Norther Utah!! Cant send texts, make calls or use data!!! So frustrating, people rely on this service for work and god forbid emergencies!! Back to Verizon I go!

  • Mike

    No lte, 3g or 4g. Internet dead in the water. Claim there are no issues

  • Dave

    Las Vegas Nv searching for service since 4pm wtf

  • Dymphna

    Can’t make or receive calls. Nothing! Three days!

  • Lisa Delamater

    Not able to make calls from bangor maine.

  • Patricia Kunz

    Unable to make or receive phone calls or access mobile internet in Dallas, Tx. For 3 days now

  • Jonya Rakoski Jackson

    No data, no help calling them.

  • Lisa Briggs

    Mobile internet is down, no LTE service less than 500 yards from a tower in north Phoenix since 6/15

  • Mark DesRochers

    No service all morning in Mammoth Lakes, not that we ever have good service…

  • Gregory Fullerton

    For the past 10 days or so I havent been able to use the internet on my phone unless it was connected to wifi.
    I was able to do so before but not anymore I do pay for unlimited

  • Leslie Darrell Long

    Sprint down for a week now. Everything is down, calls, text and data. They really need to check the tickets that are turned in, if they really are being turned in by sprint Support. Called again today, was told to call back Saturday they may know something.

  • jillian leone

    Only limited text and calls on all 3 of the phones i have ever go through. Said tower was down near my house and was being fixed that was 6 months ago!!! Wth is going on????

  • EazyEP

    No network phone or text in Westminster MD right now. It’s starting to become an everyday thing with sprint

  • Susan Puerschner English-Buryl

    In Gardners, pa. lgg5, roaming msg, cannot make or rec calls, Called sprint…. they sent an update to Phn…. now no internet on it or the galaxy tablet! Getting frustrated with sprint service…

  • Tami

    I live in downtown Orlando and can not receive or make phone calls out at all. I can text. It’s Friday July 7th at 4PM.

  • Glenda Humphrey

    I live in northern Illinois and cannot make ore receive calls messenger and Facebook works I also cannot text

  • yehway

    AS soon as I dial and send I get a “call failed” notice. I live in central coast California.

  • Ken Morris

    Yes this has happened to me ever since two days ago (July 10 2017). Every time I try to call it fails. When I have been able to make a call mid conversation the calls drops and says failed. I have perfect signal where I am. I have tried wifi and no wifi no luck. This seems to be slowing down my entire phone as well…I think because I have apps running in the background using internet but since everything is down it is therefore slowing my phone down too. This needs to get fixed ASAP.

  • Karen Meier Henderson

    Cannot call out or receive calls.

  • Nicki Patubo Campi

    Data has been down since 10am. Haven’t been able to receive texts or emails without a WiFi connection. (Walnut Creek, CA 94596)

  • Darnell Wiggins

    Here in Baltimore, Md service seems to back to normal, Sprint must have corrected some of the problem. Sprint did we get hacked and lose personel infro?

  • Amanda

    I live by Champaign, IL and get terrible service all the time! This is why I got out of my contract several years ago and 6 months ago they said that they now have a tower up in my town but the service is still bad. I drop calls regularly and sometimes it wont even make a call. I rarely get LTE and when I do it still does not do anything but I am mostly only getting 3G and nothing will load and I cannot make calls or text anyone. Tried calling Sprint but they say that there are no connectivity issues. I am about fed up with Sprint. I am currently looking elsewhere to see if another cell phone company will pay the rest of my account so I can switch again.

  • Huniand3

    not even sure if it’s just sprint at this point. i had the same issue with my home network last night for about 3 hours. Now it’s my phone.

  • Luis Bartolomei

    My voice and data it’s been down for 2 hour
    Can anybody help I’m in Nyc

  • Andrew Gutierrez

    it’s down here in new mexico as well. Just completely crashed and it was pretty intermittent throughout the day as well.

  • NY_JETfire

    Text messaging hasn’t worked all morning. It just says, “Unfortunately, Messaging has stopped”.

  • Michelle

    When someone calls from a landline they get the recording all circuits are busy. Im in Fayetteville NC

  • Anna Boyer

    No service since yesterday for Mount Carmel PA

  • Patricia

    I have had no service since Thursday. What’s up?

  • Alvin A.

    Suddenly started roaming in Memphis…everything alright?

  • Jena G

    Barely have 4G in Garland, Tx since Thursday. 3G is a laugh.

  • Brunstanken

    Constantly drops my calls after 5 to 10 minutes. Many times it connects and disconnects immediately. I am in the Kansas City area not 5 miles away from their Headquarters… WTF!

  • Clau P

    No internet and text don’t seem to be going through… I just switched from Verizon… now I am rethinking my decision..

  • Brooke Bowie

    Cant text anyone here in Indiana, texts wont go through.

  • Brooke Bowie

    Here in columbia city Indiana sms messages wont go out. It says error when messages dont send. Am getting so sick of sprint. This happens all the time. Am ready to switch to another company & get my money back.

  • Washington Carvalho

    I live in Stockton, CA and I had a prepaid service from MetroPCS and I wanted to get a better plan with no limited data when I started searching from a new carrier. I selected four of them based on size and marketing and based on plan deals I chose Sprint. Wrong choice ever! Call quality is terrible, poor service coverage, and slow data. I can barely hear who’s on the other side and they barely hear me because the phone calls are made through data. So, you can see that it’s almost impossible be in a phone conversation using Sprint. Besides, everywhere I go I cannot get good quality connection, at home, far from it in town or out of town, where supposedly I should have great coverage. I use my data a lot, everyday and everywhere and I relay on it to work. However, I’ve been having so much trouble because data is so slow when it is available at all. Now I am stock with this carrier because a bought a new phone and signed a contract. My advise: NEVER GET SPRINT! Don’t get tricked by their commercial!

  • Diggs

    Network down in Houston/Spring area! Has been down for approx. 15 min. We NEED service here during this disaster ASAP! Help.

  • KayGee

    In Dallas, TX…having problems receiving phone calls…phone rings on caller end, but does not show as being received on receivers end!!! And texts messages are very slow to receive…lag of about 20-30 min yesterday and today seems slower…but that seems to only be a problem between sprint users…getting txt msgs just fine from ATT customers. Hmmmmmm!!! .

  • Marilyn Duncan

    Normally get great reception in Charlottesville, VA and Nelson County, VA.

    ALL DAY today my phone has been on ‘roaming’ all day in both locations.
    I use the *4 to get Sprint (number delivered on my Sprint phone!) – and
    the call goes to Verizon Wireless, which, I presume is the roamer
    Sprint uses in this area. That is – I can’t even get to Sprint to find
    out what is going on.
    I can’t find anything on the web that indicates outages in our area either.
    I am frustrated as I have a family member in the hospital and can not contact any one for an update.
    Anyone know anything?????

  • Breanna

    My text are not going through in Greenville SC. Normally have no problem what so ever. Have GREAT reception normally. What is going on?

  • Diane Smith

    i cant make calls in NEW York City . I am getting the message that the mobile network is not available.

  • Nicole

    Towers are down in Cañon City, Co

  • Doug Morrison

    Phone has been stuck on roaming all week on the Oregon Coast… No Data, Texts are EXTREMELY SLOW to go through… Reedsport / Florence area…

  • Jennifer

    My boost phone isnt working at all in alexandria va

  • Chere Wheeler

    My phone is roaming and i cant call out or anyone call me . But i can text messages . I live in Orlando Fl.

  • Stephen Kotkowski

    Live in Anderson sc 29621 and our phone have no data at home only calling out and as soon as we get to the main rd witch is Matabele a half mile from us it’s works but slow been like this since this morning and we normally have 2-3 4g

  • beaglemix

    currently: can’t make calls in westchester ny, my wife can’t make calls in mahattan ny. texting is fine for both of us.

  • Alonzo Wannamaker

    My phone states “Out of Service Area#…I’m located in Hampton a.

  • Dot Brauer

    Is anyone else having problems in Vermont? I am in Williston area and have no mobile signal.

  • D. Scott Whitaker

    Anybody else have problems texting and calling in the cincinnati area with Boost

  • D. Scott Whitaker

    Boost is the most unreliable, unpredictable carrier there is bar none! At any given time there is a 75 percent chance you cant access data…WTF

  • Robyn Chebba Williams

    we can nto send texts its been 2 days this is insane why have a cell if you cant use it

  • Anna

    Any body with sprint not able to call out(it says call failed) and no service but can send texts? In Hampton VA

  • Mae

    Yes here in Ohio too

  • Nathaniel

    Same in Richlands va

  • Dezire New

    My phone keeps saying no service. I’m in Sarasota Fl.

  • Martin

    No service in Houston tx started having issues around 12 am their signal sucks and then stuff like this happen come on sprint quit wasting money on commercials and fix your service.

  • 804 Hew

    outage in hampton right now

  • Mark

    outage in flint mi. no service from 5a.m. stuck on roaming

  • Cindy Biddle

    No service. New Castle, PA Have to use Wi-Fi. This is total crap for how much we pay

  • Rob

    Same issue in SE Michigan. No service since about 4:50 a.m.

  • Jeremy Boyle

    can only make phone calls and send sms in fort wayne Indiana, no mobile data. have to connect to wifi

  • Melody Nicole Habib

    Me too

  • Dustin Savage

    No service in Massachusetts either..

  • Philip

    Lubbock Texas is down. Using backup system on AT&T to get online and publish outage.

  • Jordan Lamp (rockynugs)

    Minneapolis, MN; data blackout on all devices.

  • Faiza khan

    No internet service in aurora, il

  • Tonya Murray

    No data, sprint network down in Lynnwood, Washington

  • Bernadette Kellner

    Flint was just down for an hour no phone at all.

  • Melody Nicole Habib

    Mine is back! The lil “LTE” is displaying above the Network bar.

  • Jade L. Gardin

    No phone calls, no texts since yesterday afternoon. LTE not available, only use wifi for email and internet. Va Bch, VA

  • Larry Ostby

    I should have stayed with at&t, sprint never works, add some more towers sprint, or you gonna be the next one out

  • Anthony Hughes

    No service in Louisiana…

  • marvin cifuentes

    Service is bad in Yorba Linda CA.. it’s been bad the last week roaming and 3G

  • Janice Strickland

    service is out in Rocky Mount, NC area

  • vball23

    I switched from AT&T, after 5 years, to Sprint 2 months ago. 2 weeks ago, my data connection while I’m in Brentwood TN is barely useful. It drops LTE, switches to 3G, drops 3G, switches to LTE constantly, neither speed is great. I can drive 1 mile from here and get 50Mbps-60MBps every time. I’ve called numerous times and engaged in chat on their website several times. I was finally told 10 days ago that the tower nearest to me was having issues, but, as of today, it’s not fixed.

    This is not what I’m paying for, and I’ll be happy to use this lack of service to get out of my contract.

  • Mellissa

    My daughter in Davenport Fl having same issue. Went to store and they were no help.

  • Jennifer Kay Vickous

    Is Sprint in Indiana down right now?

  • Amber Pyle

    I live in indiana and ive had trouble with having little to no LTE for several days!

  • Brendon Reindek

    Been down in Caldwell Idaho since Tuesday wtf is going on I havn’t had service and I needed to make several calls this week

  • Brendon Reindek

    been down in caldwell Idaho all week

  • Donna Rodgers

    Are any cell towers down in Ca. due to fires?

  • Claretta Yvonne Dupree

    No consistent service since Saturday. Service came back for a few hours on Monday, then out again. Cell service and land line in Greensboro, NC.
    No help from the website!!!

  • Kim

    Out in Green Bay, WI

  • James Burks

    Christiansburg Virginia. Have data, but can’t call or send text. 4 DAYS NOW. Ridiculous!

  • Donna Gates

    3rd day of super slow data connection. I pay to much to have this problem w

  • Martina Sims

    droping calls. very slow data connection or not at all in Stafford va

  • Draguken

    Can’t use txt msgs or call anyone. Keeps saying “searching” but nothing happens. Quiet frustrating I must say. Here in CA! 1/28/18

  • Kaycee

    I have had no service in Southern Utah for 3 days. Phone just says no service. Talk to Sprint and they can’t find a problem. Although I was told we didn’t have a tower in the area, I’ve been with sprint for years and always used a shared tower with Verizon

  • Mel

    Port Orchard, WA, no service since 1/27/18

  • Emily Crater

    What part of CA? I’m in LA and it’s bad.

  • Janet Hugo

    My iPhone 6 will not accept text messages nor send them? Could it be a battery issue? I’m not sure because everything else is working. PLZ HELP

  • Nina G

    I upgraded my phone to sprint and for 7 days o service, cant activate phone due to no service available, bars show all of them but cant activate a phone when there is no service.You call them to only get a run around issue like towers are fine when in fact they are down and have been down for days and even weeks. Lancaster pa and other city’s across the globe is having the same issue to be told not the truth by a company who makes money with cell phones. I am very upset to start service up but cant activate the service until they fix the issue they claim to have no records of.Mean while my brother started a plan with Verizon the same day and it was connected that day no issues but me almost 8 days later cant activate the phone. So I feel there should be an up roar or FCC Complaints being filed against Sprint.

  • Lisa

    Yep I am having the same issue here in manassas. It’s like LTE has vanished and I am constantly in 3G or worse 1X

  • Mr ME

    No text or phone in Davenport Iowa, Killing my work reputation as I got people I need to talk to. Suppose to have a date tonight but can’t get hold of her. Great ! Hope my kids don’t have emergency or me. How would I get an ambulance or fire truck or police. Hope they take it off my bill.

  • Colleen

    Every time I try to sign it wants to upgrade security. I’ve done this 3xs but still keeps happening

  • JT

    Sprint down around Lexington Ky. I have been out of service most of the day except for twice for a few mins! What’s going on??? No internet, no texts, no calls. It either says searching, or no service

  • Paulo Ricardoe Nayara Luiza

    Interet not working now 03/26/2018

  • Paulo Ricardoe Nayara Luiza

    Interet not working now 03/26/2018!!!

  • Tony Miller

    Internet not working in Cleveland, OH. Just been searching.

  • Susan Constenius McGill

    Internet on sprint cell phone down. Houston, tx

  • Emily

    I haven’t been able to receive calls or texts for about 3 days now. I live in Idaho.

  • Dawn

    Becides dropped calls and dead air time, where can’t hear the person on other line or vice versa, have had huge issues with texting for over a week, this is wide spread. Will be calling Sprint today for I’m sure another hour or so debate on how badly the service has been.

  • Shane Sheridan

    Every text I send is light green since yesterday in Dayton ohio

  • tlmillard

    No SMS texting while roaming. My account has no restrictions on text/data…unlimited everything. No solutions offered by Sprint. In my place of work, I only have WIFI and roaming, so I downloaded a message app that can work on WIFI. It would be nice if Sprint worked that way.

  • Palace Gypsy

    Been on “Roaming” since 10 am. I live in the shadow of a Sprint tower.

  • Joe Renrut

    Arizona City Az NO CELL SERVICE OR TEXTING !No cell or texting on both Sprint iPhones all day long! Cust Serv rep said some towers were having dropped calls and I can’t make call or send texts!! Both our phones have been down all day! It’s 8:55 pm in Arizona City 85123 May 24, 2018!! This is unbelievable .

  • MaWe Sub

    more than 24 hours no internet /hotspot in St. Paul 55104 (5/24-5/25)… related to storm on Thurs night?

  • Tonnia Milstead

    Be in roaming since about 5 days ago. I can’t make a call, or even hear that good. WHAT THE HELL IS GOING ON?????? King George, VA

  • Jackie Bennett

    Worst service ever. Sprint has always been subpar anyway, but this absolute (several months long) increasingly paralyzing dead zone is ridiculous, and unacceptable. You’d think they would at least enlighten their customers, especially when you call to complain that you’re unable to use a service that you’re completely dependent on since it’s laced into every aspect of modern day living. Instead, its the same pretend “we’ll look into it right now, so sorry for the inconvenience” schpeel they always spew -with no resolve. Thanks for letting us know it’s a just another Sprint Issue instead of letting us waste our time trying everything we can think of to update our phones and figure out how to get what we pay for without compensation for your lack of quality service.

  • Jackie Bennett

    In Mid Michigan BTW, just to inform anyone else in the area who thought it was “just them.” It isn’t, it’s “just Sprint, again .”

  • Kirstin

    I am having nothing but roaming issues, in that I mean the phone is ALWAYS roaming when i normally get LTE…

  • Jessie

    I keep getting the same text message over and over again, its like a duplication of the same message. So one comes through and then 10 minutes later i get the same on.

  • Crystal

    My phone went into roaming contacted Sprint was advised there was outages with S8 and S9 customers the issue would be resolved next day this was 4 days ago.

  • Dennis P Farley

    Our iPhone 8+ phones have been in a “Dead Zone” for 4 day’s now. We can’t call out, nor receive voice communications from our home in Western Queens County New York City. The phones work properly at most other locations in the City, but not within about a 500 foot radius of our home. We have been at the Sprint Store, and tried the Customer Service number but have not gotten a “Satisfactory Reply” to our questions

  • Mary W

    Phone acting up also

  • Mary W

    For the last few days, dropped calls, text msgs won’t send, roaming. Is there a website for reimbursement for this?
    I went to Sprint yesterday and of course they won’t mention any reimbursement of any kind for the headaches happening.

  • Eric .Carlson

    LTE service is not working in Poughkeepsie NY, it starts of having then turns immediately in to roaming. Smh WTF!!!!!!!!!!!!!!!!!!!!!

  • SocialismIs4Sissies

    I’m in a time warp. Phone has both 12:00 PM and 1:00 PM. Keeps resetting every 1/2 hour to whole hour. I had to manually set my time.

  • What’s up with Sprint?

    For about three weeks now my husband and I have been having numerous failed calls and garbled connections in which we can’t understand each other on our (brand new) Sprint iPhone 8s. I’m in Lincolnton, NC, and my husband is in Devens, MA. We’ve each experienced problems with calls to each other as well as calls to/from others, so it seems like a system-wide problem rather than a local tower issue. Or maybe our phones are lemons? Just want to know if anyone else is having similar problems.

  • Lisa Alvidrez

    8/29/18 Ventura CA. is it down? Cant get no internet service in my cell phone. And I have 4 bars showing.

  • Jackie Bennett

    Once again, Sprint Location Services are down. I called one of the businesses that requires location confirmation and they did in fact confirm that they’ve been in touch with Sprint, and that they’re aware of the problem.
    Sprint in not currently providing location information.
    Why? I guess no one knows. Just another Sprint Deal.
    I’ve never in my life had so many recurring problems with a service that I pay for, and is not being provided, or redeemed whatsoever.
    (Lansing, Michigan)
    Good Luck to anyone who’s stuck with these subpar, ethically defective services!
    Warn your friends and family!
    I only ended up with this maddening provider because of my spouses hang up with being a 20+ year customer & not being tech savvy enough to realize the extent of these hassles.
    If you’re not interested in using your phone for things like data (and at speeds) you pay for), or needing to be able to depend on successful calling/texting services without interruption (this might work for you), however, if you do plan to use your phone to function in todays society, you might (definitely) need a back up plan.
    Think: Keep a Spare Phone (through another provider), handy.
    Nothing frustrating or costly about that!

  • Jeff Wirth

    Sprint service in Houston, TX has been horrible all week. Delayed MMS texts and no LTE (lots of Roaming)

  • John Connor

    Yep. Same.

  • Kari Watts

    Yeah. Sprints been so bad for over a month. Data speed is so slow I want to throw all of my devices against the wall and go back to the pony express. They don’t seem to be able to resolve a damn thing for me

  • Lucinda Cress

    Always have trouble with GPS in Indianapolis! ALWAYS!!!!!

  • ATLian

    I’ve only been with sprint a month and ready to switch. Can’t text or use data while on a call and coverage is horrible. This morning, only 2 bars and showing roaming; 4 hours and counting. NO BUENO. Wishing I had done a little more homework before going to sprint; I honestly have been disappointed.~ Atlanta,GA

  • Timothy McDonough

    Dallas Unable to send text messages all day.

  • David Meehan

    I’m roaming and my clock keeps changing and can’t send texts very often in Mooresville NC

  • David Meehan

    I’m in Mooresville, nc and I’ve been roaming for 2 days and my clock keeps changing

  • JPhilipson

    Phelan, CA. Sprint works fine for about 5 minutes and network caps out. Getting 5mbps down and now getting 400kbps… Everytime I restart it gets great service and then it fails on me. Throttling?

  • etharp

    Sprint in Indian Trail NC has been out for me all day.

  • Loretta Broadway

    Spotty Service in Uptown Charlotte all day. Nothing loads.

  • Matthew

    Phone keeps going into roaming???? Started last night here in MD, what’s going on sprint???

  • Melissa

    LTE not working in New Orleans,LA and surrounding areas.

  • Tisha

    My phone keeps switching the time in the NY area, also keeps roaming. Email is acting up as well, some will not load. This has been an issue for over a week now!!


    Cant place calls in the Dayton Ohio area….this is a big inconvenience.

  • ss

    Can’t receive or place calls, dead air on outgoing calls, “ this call can’t be completed” dialing to my phone

  • Pamela E G Swader

    I’m a dispatcher, I can not receive or call out. NOT GOOD!!!!!!!!!!!!!!!!!

  • Dennis

    Rockford, il cannot place calls. Just gives busy signal.

  • Margot Washington

    Toledo, OH 43612
    We are unable to make or receive calls since 16.00 hrs today.
    What’s application is okay, so is sending or receiving text messages and emails.

  • Joe Walker

    Ann Arbor Mi cannot make calls just busy tone

  • Rob Brunk

    Around Florence, Ky (Cincinnati,OH)….Data works fine with LTE, but no ability to make calls. Network problem signal

  • Sade

    Unable to make outgoing phone calls

  • Pat

    Can not make or receive calls in central Ohio since 5. Data apps working fine, but nothing else. Very inconvenient!!!!

  • Amy

    Central Ohio (Jamestown)
    Unable to make or receive calls for hours. Very frustrating!

  • Sarah Wheeler

    Roanoke va

    Unable to make or receive calls
    moble data( no connection.)
    So far this has been happeing since 845 am 11/26/18

  • Tee D

    Impossible to make or receive calls in Milwaukee, WI all the time. Calls are Robotic, going in and out, or just a busy signal. I live a half mile from the Sprint Towers and cant EVER get reception in the area. Calls to Engineers who always says there are no “outgages” really? 11/26/2018. Sprint owes alot of refunds to Sprint customers.

  • L S

    Nov 30th 2018 – similar issues. If wifi is on and trying to make calls they go through, but the other end cant hear me. Lot of times calls start out ok, but fail before or during the call. Turn off wifi and can sometimes make calls. I live about 8 miles from towers in Frederick MD, so I should get good reception. I have 2-3 bars most times. Funny part is that I actually get better calls out in rural areas then from Frederick. Never had this problem with Verizon but sprint was about a 100 bucks cheaper. going to post a service ticket again, then start call the Maryland AG over service failure in the contract if Sprint can’t resolve this and not let me out of the contract. As soon as possible going back to Verizon. May pay more but better then the alternatives right now.

  • Kavin Fletcher

    My service has been out since Saturday. Its frustrating. I have a daughter thats autistic. she has drs that come to my home. i also have my mother that lives with me and she had to go to the hospital last night but instead of being able to use my phone to call 911 i had to run down the street to flag down the police for help. this is unprofessional in my book i could of lost my mother because i couldn’t use the phone i bought and pay the bill on time each month. i understand maintenance has to be done on the towers but i feel that customers should at least get a heads up before it happens.

  • Diane

    Can’t seem to send or receive mms this Christmas morning…get Network error message…in the San Antonio. TX area…anyone else dealing with this?

  • Mike B

    Gonna switch to new provider soon, so many issues with sprint network constantly, sms etc, poor signal quality, Sprint trying to upgrade towers to 5 g , which means new phones will be needed etc,. high prices, most of all poor signal quality in Central IL.

  • Elaine

    can’t get signal phone keeps roaming

  • Gregory B


  • Renee Mielke


  • Chiquita M Kearse

    Im in Savannah Ga I cant call nor do my service work this is bull

  • John325

    Can’t get 4G LTE signal anywhere in Monterey California today.

  • Eric Pualengco

    No mobile data here in SFO Airport and San Bruno

  • Wiscylinux

    In and out of roam and 3g when you get it is slooooooow as hell here in northwest Wisconsin

  • Jacob

    I am in Las Vegas and having issues with text messaging.

  • ROSE


  • Bob

    Internet in the house and smartphone signal are just so weak of late.

  • V

    Is Sprint deliberately crashing in hopes of pushing the merger through??? In over 25 years of service with them, I’ve NEVER experience service this bad!!

  • mike perugini

    Kansas City – KCI airport area, no bars, went from LTE to 3G , now nothing.. no calls, no text, no internet

  • Tina Keller

    Our service is awful I have been to sprint several times about it. First they blamed my phone Galaxy s10, however, my daughter has the newest Iphone, SAME PROBLEMS! Then I was told it was due to VOLTE. Well I turned that off….still same issues….reset my phone to factory settings, cleared the cache, I have tried EVERYTHING! My daughter and I can’t text, call, access most of our apps. Completely terrible!

  • Yuri Machado

    Su…. s calls goes directly to voice mail. Not all calls just a few ones

  • Melissa Haas

    No 4G, No Voicemail, Can’t receive or send texts unless on WIFI. Frederick and Montgomery County, MD

  • captainkidd10

    My Sprint internet is super terrible at best. Slow internet if any at all, cuts out when it actually starts to work.

  • Roe camp

    I keep getting dropped calls pleaseeee fix this is uncalled for I can’t even use my phone

  • MELISSA Parsons

    No service on Heizer Creek, Poca Wv

  • Lorena

    Why is there no service in Houston this keeps getting worse. When will this be fixed
    It keeps dropping call and txt will not go out

  • lance

    Wow. I cursed at sprint daily. Can’t send any MMS messages. take over 10 mins each text to go thru. This is in DFW area. Should have stay away from this horrible company.

  • Gene O Mui

    No cellular data in Chicago, IL 60657 since yesterday afternoon.

  • The Real Rick

    No data in South Korea for the last TEN DAYS! Outrageous!

  • Jewely

    Cypress TX (1 mile outside of Houston- zip code 77429) All calls Drop with red circle w/ red exclamation point inside it saying “System Failed.”
    It’s 12:56pm 7/12/19, and it’s been happening since 8:00am this morning! Can’t connect to Bluetooth either.

  • Elisa

    Service not working all day in Carmel, NY. Can’t send, or receive calls & texts. No internet, or email, access.

  • spront

    This is new: my phone is now constantly informing me that it’s roaming.
    It’s never roamed before.
    Now I can’t send text messages or receive calls.

  • Maddy Santiago

    Limited service in the pocono area

  • Nicole Jackson

    Website and app do not work. Can’t check my bill.

  • Angry customer

    No service in Drexel Hill PA (outside of Philly)

  • Robyn DeLacy Kelly

    Super slow in areas I usually receive 4G LTE I’m barely getting 3 regular bars. If I’m in a 3G area the network insists I have no data connection established. Kansas City Metro

  • Gina Bailey

    Service has worked fine up until today. I’ve been roaming since about 5p. I can’t get calls or textsto send our come through. This is very annoying. I just got added to my dad’s plan a few days ago. He said i shouldn’t have any issues since him living in a different state. I would like to have this problem fixed asap please!! I have Drs that need to get a hold of me and my daughter.

  • Felicia

    Bronx,ny 4 days

  • shadesofvintageblue

    No service in Atlanta, GA

  • Chatequa Campbell

    I am abroad in Thailand and have had great service until today. Literally nothing is working for me. No calls, text, iMessage. Really frustrating.

  • Danielle

    This is so ridiculous! Slow internet connection for past week. This is a constant thing with sprint. I’m so sick of this company. It’s always the same damn thing… THE TOWERS ARE DOWN! I dont believe it. Once I pay this S10+ and this S9 off I’m leaving this company.
    SPRINT DO BETTER!!!! You’re going to lose your customers.

  • Belle

    None of our phones are working. Call to report tower down using our wifi and sprint and boost say there is no towers down even though there freaking outage map is a beautiful red and oranges. My son is an hour away and hes not having issues hes on the same phone line, Bill not due at all.. Our county pages on fb asked if others were having the issue and everyone having issues with other phone companies as well and now all the post are deleted on multiple websites; and sprint keeps hanging up on us now. What is going on. From Central texas small town

  • Sarah

    No service. Constantly searching and then says no service. Phone constantly restarting also… Getting rather pisssssed!!!! Akron, Ohio

  • Jess

    No service here in chicago.. have to use in home wifi >=[

  • PJC

    Cell LTE service slow the last few weeks no matter where I am. Often doesn’t load at all for a few minutes. Like today! What the heck’s going on? Cell service is not superior coverage that’s for sure.

  • Holic

    30 seconds + to connect a phone call in Chattanooga, TN. LTE extremely slow.

  • Stevo

    Sprint down in Philly phone wont power on!

  • Ivor raullerson

    West la,Culver City santa Monica zip code 90064 90230 no connection bad service ready to quit last two months change in service meaning BAD recption

  • Dylan

    Having issues since a few days ago when a bad storm came through, started going from LTE to nothing, no internet connection and just and r and some bars, can call and text but no internet connection, never done this before but now it just randomly drops and sometimes itll come back within a few minutes other times I have to wait like 30 minutes before I get any kind of internet access back idk if this is an issue with my phone or the network but if it’s an issue with the network plz fix soon, I live in Saginaw Michigan zip code 48602 pls fixxxxxx

  • Robin Harrington

    For 2 days I can’t send mms and get error messages with the data network. I can’t even access MySprint app to get hep figuring out what’s going on! Not happy

  • Suzanna Shafer

    Denver – Is the Sprint Network down?

  • Samsun

    Seems like Sprint operates its network like the electric company does with rolling brownouts

  • smoothbysantana featuringrobth

    My LTE is down in Olympia, WA, I wound up stranded because of it yesterday because I couldn’t get a network connection. Is anyone else having troubleshooting issues?

  • Richard Klodnicki

    Area code 68505 in Northeast Lincoln: Cell Phone s only flickering. Can’t open the cell phone. When willl it come back o use?

  • Deb in VT

    zip code 05454. I’ve had no service for past two days. Will we get it back today????

  • Sher

    Friends getting text messages that I did not send.
    Near Buffalo, NY

  • Cadet

    Friends getting text messages re-sent to them at 3AM from 10 months ago!???!

  • My wife is not able to receive phone calls!

  • Renee

    3 hours now without internet, not able to text and only 1 bar; all of this after my over $300 monthly phone bill for two lines has been paid. Time to look for new carrier.

  • kellie

    No internet use for past week …. today nothing. No internet, texting, calls, anything ?? My husband asked the Sprint store last week what is going on and they were not aware of any issues?? Our monthly bill is over $200, so why is this continuing with no answers ?? We are ready to switch to a different carrier if this does not get resolved .

  • Jim Nicely

    Jim Nicely a few seconds ago
    I have been with sprint for 19 years, now that they merge with t Mobile they are not working with the customer. I live in Port Clinton oh. For a long time I had LTE network. In June of this year sprint work on a towel and now I only get 3G and sprint is not helping with the problem. Sprint is back to they old ways, not working with the customers. Hello version

  • Toni B

    Sprint update on aug 19th, after that phone not ringing and going directly to voicemail for 2 days.Sprint chat lasted over 4 hours with nothing they said to do resulting in help. Only made it worse. No calls came thru and went straight to VM with messages like “number not recognized”, “number is busy”. A friend went to community forum for his and found out you have to go back to LTE which slows your internet to a crawl but at least the phone rings but still if I miss picking it up or 2 calls come in, it attempts to go to voice mail and message is “the number is busy, please try again later. Sprint is providing no help whatsoever. If you can’t get calls on a phone which is its’ main purpose, then it server no purpose.They can kiss my $200 plus goodbye next month.

  • Jennifer Fussell

    My time is showing an hour ahead. Should be on Central time but showing on Eastern. No luck with technical support.

  • Jesse Bunch