Other Services

Suddenlink Internet outage

When there is a Suddenlink Internet outage millions of its customers are left hanging not able to do anything at all online, and this can cause a meltdown of complaints on official social media channels. But now you can use Is Down Right Now as the place to be when the service goes offline for any reason, basically your up-to-date service status page.

Suddenlink Communications offers phone service, TV and broadband Internet over cable. It operates on 26 states in America, customers can also watch live TV as well as recordings on mobile devices such as iPad, iPhone and iPod Touch as well as offering TiVo Stream.

But when the Internet goes offline this can have a huge impact on majority of Suddenlink’s services leaving customers twiddling their thumbs. Other issues of concern includes Suddenlink login where people try to sign-in but cannot.

Suddenlink is doing its best to make its service a lot better; they have recently announced they are investing millions of dollars in Texas in 2015 as part of the Operation GigaSpeed. This means they will be offering 1GB service to those in Texas.

Suddenlink status reports for Thursday 20th of February 2020

To find out if Suddenlink is down right now, see reports below.

Problems with Suddenlink? Share issues with Is Down Right Now readers:

  • Rene

    I havent seen any signs of a Suddenlink maintenance update anywhere yet my Intenet went down, as so did my phone. How come there was an outage but no one was warned or updated. (Yesterday March 19 this Happened).

  • Lindsay

    No Suddenlink internet in Texas Amarillo.

  • Carletta

    I got a voice message yesterday saying they are updating its network. They didnt say what we will be getting r what the update will provide.

  • Jack

    I also got a voice mail message from Suddenlink, did anyone else?

  • Mick

    In San Angelo, Tx and my internet and phone are both down.

  • Iza

    Suddenlink emails not working.

  • Sally

    Email outage it seems, I hope Suddenlink fixes this issue soon because I have importation ones to send out.

  • Angel

    Montgomery, TX is out, no emails or Internet.

  • Kerry

    My Suddenlink Internet is out again in Victoria, Texas, not happy at all about the service i am NOT getting.

  • Chris

    There is an internet outage in zip code 79423.

  • David hester

    Total blackout in 76903

  • joe ferguson

    Wi Fi is down at 86440

  • Jamii

    No Suddenlink cable for a couple of hours now in Texas.

  • Larry

    Is there going to be a Suddenlink maintenance taking place today around 6am? Please do let me know someone.

  • Brandon

    I have also heard there is going to be maintenance taking place today, but does this mean a total Suddenlink outage?

  • Emily

    Arizona seems to be having issues with Suddenlink Internet, at the moment its still down for me.

  • Harry

    My Suddenlink login is not working, keeps saying try again later.

  • Tina Martin Goodrick

    My internet has been down all day. I am so tired of my Suddenlink Internet going down.

  • J ray

    Is the Internet down in lampasas Texas?? I haven’t been able to use my wifi since yestersat

  • Nope

    Internet down 70607

  • No

    Internet down in Royse City

  • Dj

    Internet down in Melissa 75454

  • Ed

    Just got home in Anna (75409) to see we’re having the same problem. So much for movie night with the wife

  • DanielAlanStevens

    Internet down in Hughes Springs

  • vitanapoli

    internet and tv went down at 9 last night and still nothing

  • vitanapoli

    Slow service, no service, and outages that carry over to the next day are unacceptable.

  • Michelle Barnes

    Internet is down the system says it’s an outage, big surprise!!!!! I am surprised at how often this happens considering how much they charge!

  • Kathy

    Down in Georgetown, TX right off the interstate 35

  • Josh Siegel

    Down in Little Elm

  • Carl Gto

    8hrs down in burkburnett no customer service ..they block calls and give no info..no storms…

  • Sharon

    Washington WV signal has been dropping for several days. My son can’t game the lagging is terrible and I pay fro 200. speed tests IP_ADDRESS TEST_DATE TIME_ZONE DOWNLOAD_MEGABITS UPLOAD_MEGABITS LATENCY_MS SERVER_NAME DISTANCE_MILES
    173.81.44.159 5/11/2017 0:54 GMT 18.22 16.79 11 Parkersburg, WV 0
    173.81.44.159 5/27/2017 4:20 GMT 5.32 3.3 24 Parkersburg, WV 0
    173.80.58.108 5/28/2017 2:47 GMT 51.98 15.12 12 Charleston, WV 50
    173.80.58.108 5/28/2017 3:28 GMT 9.54 5.07 12 Charleston, WV 50
    173.80.58.108 5/28/2017 3:44 GMT 36.02 7.84 13 Charleston, WV 50
    173.80.58.108 5/28/2017 4:09 GMT 15.27 1.15 12 Parkersburg, WV 0
    173.80.58.108 5/28/2017 4:13 GMT 5.58 1.01 22 Parkersburg, WV 0
    173.80.58.108 5/28/2017 4:15 GMT 12.6 3.12 12 Parkersburg, WV 0
    173.80.58.108 5/28/2017 4:17 GMT 5.71 2.32 14 Parkersburg, WV 0
    I do not get what I pay for and you want to charge me to check.

  • The Black Hand

    It’s down now too and just as often here in the lower half of the state. Suddenlink is the worst service I have ever had. Pay for 150 and get 29 also.

  • Joyce Sanders

    My Suddenlink Internet and TV has been off and on for two months! They jacked my price up to $130 a month for both and the service got worse! Internet is off more than it is on. They should have the common courtesy to send an email to customers concerning their inability to supply reliable connections! I have been with them since 2004 for internet and I have never seen it this bad! Dial Up is more reliable! I am in southwest Arkansas so there is not a lot of choices!

  • Heather

    All this money we pay for our Suddenlink service and yet no Internet for the 4th day running. A little thunder and BOOM no service lol.

  • Kayla

    No TV or Internet in Carthage, Missouri, been down for 3 hours now. Love it when your call customer services and they say they are not aware of any issue. Well der!!!!!! I just told you didn’t I…..

  • Vicki Bradshaw Chapman

    No tv or internet for 2 days now in Midland Texas. Anyone know what’s going on?????

  • Vicki Bradshaw Chapman

    Last July 25th I called suddenlink and signed up for 1 gig internet service. This June I learned suddenlink was supposed to have upgraded my modem so I had been paying for 11 months for services I had not been provided. When I asked if I would be provided a refund I was told I would get a $50 credit which didn’t cover 1 month of the service I had been paying for but not receiving. I told them they were committing fraud charging customers for services they didn’t provide and I would be letting everyone I know about it including the FCC.

  • Michelle Morton Turner

    Service is down in Anna Texas

  • Vicky

    Is Suddenlink internet just down for me or anyone else?

  • Kimmy

    My Internet went down in college station at about 12:10am and is still offline. Is there a scheduled maintenance because I cannot find anything.

  • John

    My Email has been out from Suddenlink since 6AM this morning, reported and was told maintenance is being ran. so now its 1:35 PM and still NO email. just how long is this so called maintenance?

  • kerrick

    down in Vernon TX 2 days now wont take calls recording then hangs up on you

  • Bam

    almost a week with little to no TV service3 and average internet speeds are at 6mbps.

  • Long time customer

    Midland, TX – our internet has been down for a few days now with no end in site. Customer service keeps telling us that they can’t see what the problem is when they pull it up in their system. At one point they said they couldn’t even pull up their own system. When we called to check status yesterday (Friday) customer service never answered. Extremely frustrating!

  • Yesenia Ornelas

    No service in college station its

  • Yesenia Ornelas

    Every week our service goes of for a few hrs at a time, its being 7 yrs they can figure out wy? Still

  • Yesenia Ornelas

    We had at&t for yrs never a problem, we move here and still can get another company like at&t or comcast it’s time if suddenlink can handle the service. Stop the manapoly

  • Nikki Bombek

    Our internet is down… am in Royse city … Uuugg

  • Steven Messerschmidt

    I live in Fate, Texas. My TV is down since 9:30am. It is now 1:15pm. My TV has been down all but 2 days since June 5th, 16 days ago. Internet down 50% of time. I call in almost every day. They sent a tech finally 2 days ago. Checked every connection. After well over an hour got everything started. I called him 30 minutes after he left to let him know I had no service. Yesterday, when I called in, they told me the next time anyone could come out would be July 15th or 25 days. Will give me no rebate or credit. Was told unless outage is longer than 24 hours no credit refund. When I asked if service was on only one hour per day was told no credit given. They apologize but push off the blame. I have taken pictures of my TV screen at least 5 times throughout each day to prove I have no service dating back to June 5th. They will not give you any phone number to contact management. I called other companies last night and have instructed my relatives in the area, who are also having problems to dump these guys. I am thinking of contacting local newspapers and maybe a column writer can here me out.

  • David

    I just spoke to Jayden on the phone with customer service. I told him numerous people were out of service in several states. Those people had expressed concern with getting different answers from different reps on the timeline. He stated “Every company has haters”. Unbelievable that your company did not notify anyone of the outage and continues to lie to customers. And that your reps have such piss poor attitudes.