USPS.com tracking problems

USPS tracking problems can occur when say the tracking number cannot be found, or there is a total outage where USPS.com has gone offline. Other issues encountered could be to do with forwarding and priority mail, deliveries of packages etc. Whatever reason you have a problem with USPS share with Is Down Right Now.

The USPS (United States Postal Service) now has over 617,000 workers with over 211,000 vehicles working to get you delivery to you. But services to falter now and then and the U.S. Mail service, the main issues that will impact users the most would be a USPS.com outage and of course mail or packages getting lost or not turning up for delivery when they were supposed to, and if this happens we want to know about it.

Complaints in the past have included a few customers saying they would use UPS rather than USPS because things do not get delivered when they are supposed to. The overall service is good, but if you are a customer with a complaint about the website or service then please share with the community below.

USPS status reports for Tuesday 29th of September 2020

To find out if USPS is down right now, see reports below.

Problems with USPS? Share issues with Is Down Right Now readers:

  • Emma

    Is the tracking not working for everyone? Because my tracking is stuck on August 1st.
    It is still in transit, what’s going on?!?

  • Emma

    My package was at Jamaica NY and it left, my package is in transit for 9 days now!

  • Suz

    USPS picked up a large item yesterday 8/6/19 (priority mail) and the tracking number is still not updated. It’s showing USPS is still waiting for the item. I will contact the end user to verify they get the package.

  • Bree

    I have 2 packages 1 been in preshipment for a week the other is the replacement and still says in preshipment from yesterday. I have revived 1 that had timely updates but not these

  • Ben

    Mines to but since the 29th and only updated once did you ever receive yours?

  • Emma

    It has been in transit for 12 days now. It still says August 1st, so probably not scanned yet. I contacted them today, hopefully they find it. Nope, haven’t received it yet.

  • Mike Gilmer

    USPS charges for Priority Mail with tracking but when you try to track it online, it says they are having problems with their system and cannot track anything. USPS sucks.

  • Troy Yang

    USPS not sending text update (after request) on USPS tracking

  • Brandon Sherbs

    Usps tracking not working at all right now..typical..unable to track anything..what a joke.

  • Kristin Honshul

    My tracker keeps saying regional weather delay but the storm is long gone.. I really need to know if my package is on time.. From Florida to Alabama

  • kcfield

    Cannot login to USPS website. Error code 405 (Ann Arbor, Michigan area)

  • Rebecca Sonnick

    usps is down in Minnesota too.

  • Chaotis

    Parcel is not updating current information

  • Daizy May

    My tracking hasn’t updated for a week now…I really hate usps

  • JapaneseRamenNoodle

    USPS tracking is down…again. Seriously: Is this down every time that I send a package?

  • Gregory Foppe aka Mike

    Yeah it is always something nothing ever goes the way it is supposed to.

  • guest

    USPS tracking info is not updating 10/28/2019. Nothing since early this morning. zip code 34470

  • lizy

    Appears USPS info is not updating. It arrived at the designated post office says out for delivery but nothing since then. I also was expecting a package it arrived but still says its in transit. WTH!!!

  • Kenneth

    Yes you are correct hopefully it will be fix soon

  • Sheila Dorsey

    Can’t get any updates, only saying tracking number provided

  • Barbara Jean

    Packages have not updated all day. They only say tracking number provided and I dropped it off at the post office! zip code 48130

  • Eve Elrod

    Sent my package out about 4 days ago. Claims its still out for delivery when it clearly isn’t out for delivery anymore. I want to know if my customer has their package I sent!

  • Rick Howell

    Package delivered to me and to a customer reflects still out for delivery I cannot be paid til shipping status is updated this issue is costing me 100s of dollara

  • Rick Howell

    It’s Terrible 55110 down too

  • Stephen Boston

    I am glad it isn’t just me, 3 packages shipped today only show tracking number was provided.

  • Cynthia Avey

    Bought a item through Wish store got one package but my other package on wish said delivered but I never got it. But at USPS tracking was showing still in California Sanfransico where is my package at?

  • GrindstR

    For the last three days, my package has departed the same facility in Phoenix Arizona, and now it has arrived back at the same facility and I’m wondering what exactly is going on because it makes no sense whatsoever.

  • Nil Sine Labore

    Signed up for USPS tracking this PM. Everything was accepted, Username, Password and location data all went through. Have not been able to sign in yet. Message in red “We are unable to process your request.”.

  • Kylie attinelli

    I bought something from an online seller and he said he shipped it 5 days ago. Still haven’t gotten any updates. The seller told me the person in the post office said tracking was down but it’s been down for days!!! I need to know where my package is because it’s coming from Georgia to Washington!!! That’s a long way and I have no idea what is happening.

  • Andre

    Did you get your package? Cos it happend to me too and wanna be sure if I’ll get it

  • AS Powers

    USPS was supposed to send my post on 11-31-2019, and all I got were crummy old implied rights
    to enjoy the balance of a fair continuance, under Art. I. §9 of the Constitution. What a freaking DRAG!!!! 😉

  • Maggie11

    USPS Informed Delivery is down here in Midland, Texas??

  • Bill T

    Here too in Illinois

  • beenthere

    Order from LLBean on 12/1/19, shipped priority mail 12/2/19. 12/6/19 USPS tracking says label created but they haven’t received the shipment. Had LLBean look into it (so many thefts these days) and they finally replied that delivery is expected 12/16/19! Don’t know who they talked to in getting that date…

  • Grapevine1987

    SAME

  • Grapevine1987

    Coming to Michigan from Georgia via priority mail and it has been stuck at “Package acceptance pending delivery date unknown” for three days

  • bwhit9

    I shipped a package priority on 11/29/19. It went to the ATL distribution center on 11/30, then to the Memphis distribution center 12/1, and hasn’t been updated since. Should I be concerned? Where is this package?

  • bwhit9

    I should also share that it is going from Atlanta to Oregon.

  • Grapevine1987

    Just FYI. My tracking FINALLY updated last night. It’s in Detroit and will be here Monday.

  • Felix

    Anyone had this issue? My package was sent from Decatur, IL to where I’m at in Kansas City. IT ARRIVED AT THE DISTRIBUTION CENTER IN KANSAS CITY(!!!), but then it was sent off to Knoxville,TN for final delivery. Anyone have a clue as to how or why this would occur?

  • Peter Stuchlik

    Sent a package to my daughter in Lafayette Oregon yesterday afternoon and based on the tracking, it’s not moved with delivery to happen by 9 tonight. Wonder if a horse would have been a better call?

  • Anna

    I sent a package to California from Texas on November 30th and they still haven’t received it. Tracking number shows it going to next facility and will be delivered December 2nd. ??? Several of my packages show the same thing. What is going on?

  • Tamar Luecke

    My tracking number shows the same for 2 days, no movement. The original email stated it had a scheduled delivery of YESTERDAY

  • Justin Ryan Renihan

    Did your tracking ever update past Memphis?

  • JWright

    I ordered a package from Europe to Kansas City and it arrived in Chicago over a week ago (December 6th), with no update since then. I find it hard to believe that it would take 2 days to go from the Netherlands to Chicago, yet over a week to get from Chicago to KCMO. It estimated the package would be here on Dec. 10th, yet on that day and still right now, it says “In-Transit. December 6, 2019 at 5:45 pm. Processed Through Facility Chicago IL”.

  • Akela

    Experiencing the same. No updates as of Dec. 9th. My sister shipped the parcel Dec. 5th, going from Oregon to B.C. , she was told delivery would be the 12th. She had to do some web searching and it says my parcel is sitting in California 🙁

  • Julie

    Yep. Package late and no update since 13th. ☹️

  • Cassandrw

    I ordered off ebay shipping label created on 12/11 nothing since said waiting for package.Contacted seller said he took to post office on 12/12. Still nothing!

  • Denise

    I have sent out several packages on Ebay since thanksgiving, some 1st class and some priority. On every single package (about 15) they are taking 5-7 days to be delivered even priority. I have 1 package that was sent nov 29 and never arrived, they told me it was lost (prob stolen). What poor service! Im using Fed-ex now.

  • W Paul Marseglia

    Looks like some facilities are putting our package in wrapping paper , to put under their tree.
    My tracking package from Ebayer stopped info updated 5 days ago. Package is circling the globe.

  • Nicole Porter

    Been 34 days since ordering from Etsy, a seller from Greece. It’s been in US for 15 days now, saying “processed through facility in NY.” But not checked in officially into USPS facility. There’s a estimated time of arrival to facility and it’s been bumped until February 3rd, then February 7th, now February 11th. It was insured shipping but in Greek and I cannot read it. What do it do?? I’ve filed a claim with USPS but they cant/won’t actually look into it they said. Stuck in limbo???

  • Jeannette Red Hoyt

    I had a package picked up that I sold on poshmark yesterday. My postal worker stated she scanned it but it is not showing up under tracking. This is only my 3rd sale on poshmark and it will have a bad impact on me so early on. How can I find out where this went?

  • Heidi

    It is March 13, 2020 and my regular mail delivery is late. The mailman comes at 8am-9:30am and it is now 10:42am and I still did not get my mail delivered.

  • Timothy Powell

    What good is having a tracking number when the status is not updated along the route? The status of a package (that i really need for work) ahsn’t changed since the initial input. frustrating. makes you go to fedex and ups.

  • Veronica Esparza

    I’ve been waiting for my package all day and now it’s almost 9pm and nothing! The package tracking hasn’t updated for almost 24 hours!!!

  • Josh

    My mail has been in NYS (where I live) for 10 days now. It passed through customs over a week ago. No updates, nothing. Just says “Delivery Date Unknown”. This package was originally shipped out to me on February 25th!

  • jack g

    usps must be prioritized somewhere else my package is sitting still for weeks ??!!!!!

  • Debbie

    Precious handmade item for my grandson during this awful time – evidently lost in the mail. No tracking information on it since it was mailed – priority 2-day – Memphis to Clarksville! I can get the insurance I guess, but the item is priceless to me and can’t be remade until the lockdown is over – too late.

  • bardos

    usps tracking is down

  • Ron Goodwater

    Paid for product last month on post office, no tracking no results from Seller _- just excuses of there post is” to small for large orders” whine & bit=h. STOP IT. stole my funds =CASH, SAD-SAD.

  • Thecat51

    What is wrong with USPS package delivery? Have a few items ordered supposed to be delivered by postal service, no tracking updates and no packages! What’s wrong with them? Didn’t see anything about them taking forever to deliver! The items ordered are items needed for virus protection! Where the heck are they?

  • Ashlea

    My item said expected delivery today by 8 pm but still says Chicago Illinois and has said that since the 9th

  • Chris

    My package was handed off from fed x to the usps. My package number issued by fed x the usps says that shipping number doesn’t exist. Why?

  • Todd Toups

    No update on package shipped since arriving in new orleans on april 4th CH095825867US

  • Lisa

    I have 4 packages that I am waiting on I have tracking numbers bit when I check them I get nothing ! This is very annoying where are my packages are they lost or are they gonna be delivered this is stressful

  • Erin

    I have a package that has been scanned twice in South Carolina, 2 different days. I am now waiting on in transit for 4 days. This is so frustating as I know Tom it will not be delivered because it is Sunday!!! What is going on? They claim operations are normal but this isn’t normal.

  • Roshonda

    I have 3 pkgs purchased on April 4th coming from 3 different areas (Houston & Coppell, Tx and 1 from Ohio) and all have been sitting at usps since April 11th. Can’t get anyone on the phone and its very frustrating.

  • Clay Pijjin

    Is anyone getting tracking updates right now? USPS is def. in chaos. I just received a package from europe that took 26 days. The tracking was spotty and wierd, the package was repeatedly scanned as “departing” a single facility, 3-4 times over two days. It’s still shown as “in transit” even though I got it last week. Now another pack’s been shipped, but not scanned at all for a week, it just says a label’s been printed. I suspect they’ve suspended tracking temporarily. Happy waiting!

  • Randy

    I have 3 packages sitting in detroit since the 17th one in shelby NC since the 16th. Idk what’s going on

  • Lydia

    The Informed Delivery is NOT Working.. What’s the issue??

  • Lisa

    My packages have been in NY since April 7, 2020. I can’t track them. The sender has tracked them and sent me proof they are in NY. They are coming from Switzerland to PA. Why aren’t they moving?

  • Lisa

    No I am not either. Packages sitting in NY since April 4 and 7 th.

  • Lisa

    I’m getting the same thing

  • Lisa

    Do you have any idea if they are still delivering

  • Richard

    I’ve been having problems with Informed Delivery. Try to log in and it acts like it’s taking forever to do anything. Hopefully they will fix whatever is causing the delay, I am expecting a lot of packages this week and I would like to see when they will come in.

  • nashwarrick

    I have a package that departed Royal oaks Mi on the 4/23 and hasn’t been scanned in ATLANTA yet. Tracking # 9400128206334019313403….

  • robert sullivan

    Ive been selling things on ebay for 5 years. Items have been misdirected but always made it. This month ive had to refund customers for “lost package” in transit for 3 weeks according to tracking. Its frustrating. I don’t insure anything under $20 but this is starting to add up and so are the unhappy customers!!

  • Tu le chung

    I have send a package overseas on April 28 at noontime now it more than 24 hours I check the tracking number it say (
    RZ180212857US
    Label Created, not yet in . I am worrying.

  • I ordered some items express that should have been in my mail box today but i havent received an update on its status since 6:13am pacific on yesterday Wednesday April 29th i also have not received any updates on any of my other 8 incoming parcels however [email protected] this afternoon i get this “In Transit, Arriving On Time Your package is moving within the USPS network and is on track to be delivered by the expected delivery date. It is currently in transit to the next facility.MYMAIL CAME NO PACKAGE AND MISSING MULTIPLE LETTER why????????????????

  • Lisa

    Package in transit for 31 days. Took the old west faster to deliver

  • Lisa

    C’mon Usps get it together. March 29 and still waiting. WHY?

  • ko77

    My tracking label was created over a week ago I wonder if the USPS truck ran out of gas on the way to the facility I looked up the address package supposed to be 2 hours and 50 minutes away from my house should I drive up there with my gas can to help them out

  • Bobby Marchello

    Usps site being down is nuts. Then again i have 5 streets and one small circle in my neighborhood and less than 50 homes and the driver takes any where from one and a half to two hours to deliver to my home and i”m on what should be the third street not the last as I am the exact middle of the neighborhood. I don’t expect much from them at all. On average they show up between 3 pm and 7 pm at the first street I kid you not I have seen the driver pull up at 9 pm when I was getting home from work and that is in metro Las Vegas it really is sad. I cant believe how the drivers milk the hours on a route most of my tracking items show out for delivery at 7 am. I do think they run out of gas or walk when they should be driving most of the time. All three of the post offices in my zip closest to me are with in 5 minutes drive at 20 mph.

  • Kathy Bolton

    Should have gone with FedEx!!!! Anyone know how these delays usually last?

  • Skspears71

    USPS is a big disappointment. Getting worse as the years progress. My wife ordered a package and it was misrouted from the distribution facility in KEARNY, NJ to Lake Hiawatha, NJ for what I can gather is because my zip is 07033 and Lake Hiawatha is 07031. It took over a week to get to us and I called Lake Hiawatha to inquire about the packages and was told that they were sent to My local post office. Only to discover that they would have to go BACK to the distribution facility to be rerouted to my local post office. Only they were sent to the distribution facility in NEWARK, NJ. Total incompetence.

  • Bobby Marchello

    If it is server error like I figure it is it could be a few hours to a few days to find the problem. The network they use is huge and the data may be held up on any one of the servers. The average server farm is one city block wide by six blocks long so they may have to check thousands of locations to find the issue

  • Bobby Marchello

    When these issues happen I usually email the company or person to get a idea when they sent the package, it don’t help in getting it any faster but at least it makes them aware the service has a issue as they are not notified otherwise.

  • Kathy Bolton

    Thanks, appreciate the reply.

  • Sabrina Smith Burks

    My tracking alerts are now telling me my package was delivered yesterday. To a different address in a completely different state on the other side of the country! When I go look at my order it shows my address so how and why did this happen! How do I get this resolved!

  • Elizabeth Opperman

    Ordered something that “shipped” over a week ago. The link to track said item says theres no information yet still. Another package has shown for two weeks or more that label was created but it’s not in the system, even though I got an email stating it shipped

  • Stacey Whitmer

    I’m having the same issue email from the company said it was delivered 2 days ago and the tracking number I have says there is no information yet

  • Susan Baron

    I get on of 2 messages since yesterday: the tracking number isn’t valid, even though I’ve copied and pasted it from the website I ordered from or the tracking service isn’t currently available. What’s the matter with the USPS site?

  • Tony

    I have sent a package on the 27th of April there is no reason it shouldn’t have reached the moon by now what the f. Ck is going on Im going to stop using USPS and I wanty money back

  • MrMurph

    Tues. May 12, 2020 10:30am EDT – USPS tracking is NOT up-to-date (or nothing is moving within the system). Package dropped off at USPS 9am 5/11 still not showing as in the system.
    Another pkg coming from WI not updated since 5/11 1pm as “accepted”.
    UPS and FedEX , here I com. USPS needs to be shut-down by US!!!

  • Angie

    I have THREE packages from THREE companies that say shipped in email and give me tracking. Yet ALL tracking numbers are saying it hasn’t been received yet. What the heck? They should have been here by now. ALL of them. What’s wrong with just scanning the items?

  • Kevstar

    USPS tracking services are unavailable for all packages. 5/21/2020 2:30 pm EDT

  • Mel65

    That isn’t a problem with USPS; that is a problem with whoever is sending you the item. THEY create the label at the warehouse, their home, facility, shop, wherever and they may do that DAYS or WEEKS before they actually turn it over to USPS. You need to contact the merchant.

  • Mel65

    LOL people this is a site that tells you if a service is down. This is NOT a USPS site. All you people posting your tracking numbers and problems in here. Do you think someone from USPS is coming on here reading your comment and going “Oh let me get on that for you”?? LOL

  • Smunstu

    Have some sympathy. Republicans are trying to bankrupt the post office and its working

  • Bobby Marchello

    Sympathy would be given but this is the norm delivery time has been for 10 plus years so no I think sympathy is out. Also grow up and stop making this political and take it for just poor performance from a system that has never had to answer for there short comings due to position.

  • Jamie Trouskie

    i am expecting a package from Canada Post to USPS in the United States to New York State. so far both have been snail mail for packages. i know it has to go through customs making sure its not something dangerous and its not just some i like to do for a hobby. first when i checked usps it said it was going to be delivered by june 1st now it says again label has been created again. USPS.com and all tracking websites i search on are messed up as is are the tracking numbers. sometimes they work some times they dont. i just dont get want is going on with technology.

  • Julie Moeller

    Is USPS down today?

  • James Tamura

    You are completely wrong. I ship out everyday and they pick up 400-600 packages and I use a scan sheet which is provided by USPS recommended vendor software. Only 67% accuracy and remaining show no movement at all. The problem is in their scanning program. Especially with the understaffing and more packages than ever going through the system. I believe due to this, they are rushing to get everything out. This makes my customers upset because they can’t track the customers.

  • Mel65

    Key there is USPS recommended software versus using the actual post office. Again the issue isn’t with USPS.

  • Alicia Walker

    I sell on eBay and Poshmark and 4 out of 150 packages have been handed over to USPS but never started tracking and never were delivered resulting in claims against me It has been over 8 days

  • Joseph Lambert

    I have a package that was showing an estimated delivery date of 6/18. On 6/19 the tracking said it had left a facility 40 minutes from my house and was heading to my local facility as of 4:30AM that morning. Tracking went offline later that day. Now my tracking results only read: “In Transit” and it is the following Wednesday 6/24?!?!
    How can it possibly take more than 6 days to deliver a package from 40mins down the highway?!
    It made it from Virginia to Wisconsin in less time?!

  • Tammy Bouteiller

    I have a pkg from Singapore that got transferred to Destin origin JFK on 4//28/20 I was getting informed delivery updates then all went dark and package still says origin destination preparing shipment label but I can no longer access updates. The company I purchased from won’t help me and USPS isn’t helping either. Feels like I’m going to be for my $67.00 purchase since no one knows or cares what happened to this PKG originally shipped on 4/6/20.

  • Don Adams

    Good point…

  • Smunstu

    Don’t be dramatic. USPS has shortcomings, but generally speaking the delivery time is quite comparable to other services. To say nothing of their lower costs.

    (Which Republicans blocked them from raising, contributing to their insolvency)

  • Bmac

    For the 3rd time in a row since July 2020, USPS no longer tracks packages. They don’t even bother to scan them in as having been dropped off. I have made various purchases from various vendors from all over the USA and the result is the same. USPS shows, “Label has been created but the package has not been received.” A week or so later you get the package but USPS still shows that the package was never dropped off.

    So, USPS is still delivering, but they are clearly no longer tracking. Just know, that as a shipper, you are still paying for that tracking.

  • Catrina Marr

    @disqus_NQjDTaOKRj:disqus Same here. Bought something July 11th, marked shipped on the company website on the 12th. I was given a tracking number on the 17th with the USPS site saying “【Transit】Shipping Label Created, USPS Awaiting Item, A shipping label has been prepared for your item at 10:39 am on July 17, 2020 in SOUTH EL MONTE, CA 91733. This does not indicate receipt by the USPS or the actual mailing date.” Have not received any news since then and the USPS website still reads the same message. My estimated delivery date from the company is tomorrow, I’m 75% sure it won’t make it here by then but I am curious to know where it is/when its actually going to be here hahaha

  • Danielle

    Did it ever arrive? Having the same problem :/ seller shipped 5 days ago and it still says shipping label created only.

  • Maria Fritch

    I have 7 DVDs of anime and one handbag that comes with it and it said shipped and when I check my tracker of my local post office and it said in transit arrive late which is unacceptable

  • Calvin Conrad

    So many of my packages are running days late even priority mail. Tired of it!!!

  • Calvin Conrad

    Same here. And packages just sit at one place for days and not moving. Im getting packages running days late every week now!!!

  • Vili Mai

    I dropped off the package myself on 9/2, and now usps tracking system still saying “USPS awaiting item”, what is wrong with usps? this package should be delivered last Friday latest.