USPS.com tracking problems

USPS tracking problems can occur when say the tracking number cannot be found, or there is a total outage where USPS.com has gone offline. Other issues encountered could be to do with forwarding and priority mail, deliveries of packages etc. Whatever reason you have a problem with USPS share with Is Down Right Now.

USPS.com tracking problems

The USPS (United States Postal Service) now has over 617,000 workers with over 211,000 vehicles working to get you delivery to you. But services to falter now and then and the U.S. Mail service, the main issues that will impact users the most would be a USPS.com outage and of course mail or packages getting lost or not turning up for delivery when they were supposed to, and if this happens we want to know about it.

Complaints in the past have included a few customers saying they would use UPS rather than USPS because things do not get delivered when they are supposed to. The overall service is good, but if you are a customer with a complaint about the website or service then please share with the community below.

USPS status reports for Saturday 21st of January 2017

To find out if USPS is down right now, see reports below.

Problems with USPS? Share issues with Is Down Right Now readers:

  • Danielle

    84054810005002000099310902 Why is this not showing up? I know the buyer received the package but I need to confirm this so that I can receive paypal funds.

  • Blair

    My package has been on pre shipment for six days its coming from hong king to california?

  • Neo

    LT346924597CN My item has not arrived to its destination yet. It was supposed to arrive by now. The tracking information is dated since 29st October and until today is still in transit. What is going on?

  • Jocelyn

    RL903515150CH This my tracking number and it says it’s “inbound out of customs” since Nov.2 and I have not got any updates or delivery.

  • Amarie

    I have several packages coming in domestically but it all says tracking status not available

  • Chai.

    I’ve shipped an item out 5 days ago and the shipping updated once but hasn’t again on the website. I’ve also ordered an item off eBay last week and the shipping has never updated it’s stuck. Idk what’s going on

  • Gerardo Ortiz

    I have a package say in the tracking fowarded to a diffrent address beacuse of fowarding instructions and hasent updated since nov 7 ,more than a week amd nothing. I call the 800 # and they never have a respond. Can anyone help whats going on?? Please

  • asdasd

    me too what so we do???? im worried!!!!

  • Gerardo Ortiz

    Does ur also says fowarded? If so how long has it been? I called today again but they told me they dnt knw nothing they just gona open a investigation. But they already oppened like 3 and still they cnt find the package

  • Bread

    I ordered an item and it’s been stuck as “Shipment accepted” since November 12th. Why is this happening? I don’t understand. It’s been stuck for 4 business days.

  • nate

    LZ189171307US I get the tracking updates from things that happened 8-10 hours ago! So delayed :( US -> Canada shipment. At noon today USPS tracking told me that last night at 10PM it left my airport to go to a Post Office, and nothing since. How will I actually know when it’s out for delivery, as it takes so long for the next update to show, even though it happened hours ago??!?!

  • cazador1403

    LK198233424US haven’t received my small package in almost half a month, they spectated time was 3rd of this month

  • Bryon Mccoy

    Is USPS tracking system down right now?

  • Lori

    9405509699938941998875 status “picked up” two days ago and nothing since. What gives?

  • A.J. Ruckman

    9461509699937069299150 has been “In Transit to Destination” to my city from a city 2 hours away for over 20 hours. There’s no way it could take that long, I think the tracking must be behind.

  • FlyersRights

    USPS tracking down since 6:23 am this morning. Plus I have two trackable packages not tracking since yesterday. Unbelievable.

  • Pissedtfoff

    All it’s telling me is label created usps awaiting item it won’t update anything, if usps is down when would it be up again?

  • The Great Queen Spider

    Ugh it just says “in transit” and has been saying that the last couple days. Package was supposed to be here today, but nope. Wish I could have had it shipped by UPS.

  • BigG91

    I have a package that says “departed usps sort facility” and it says in route to my destination. That was 2 days ago. Hasn’t updated since.

  • uspsbeingusps

    many packages stuck on acceptance. All sent day before Thanksgiving

  • Government is dumb

    Was supposed to have rush shipping and get here yesterday. Left the facility but never got updated so I have no clue whats going on, classic government workers.

  • TaeCole

    Package has been in customs for 7 days now, what is wrong?

  • freemind

    My package is supposed to have gotten here in Nigeria last week Friday but its not and no update about its whereabouts at USPS site. Please what do I do? Anyone with the same issue?

  • Janneth Orozco

    I sent a really really important package from san francisco to chicago through priority express, and all its telling me is status not available. I sent it out the day before thanksgiving and I was told it would be received on friday. Im freaking out what if they lost it

  • Salo,a

    I don’t know what has been happening with usps lately some many problems system down,package on hold in costums,delivery dates updates incorrect,,please,please,please,fix. It

  • Roni

    I printed an online label Saturday Dec 27th. Dropped off the package via drop box. It went in. Box was secured. Label was secured. Delivery is Dec 1st all my tracking says is shipping label created. Grateful that I got signature confirmation. So hoping once it’s signed and delivered I’ll get notifications.

  • RT

    my grandma sent me a little care package from my family in LA and sent one to my sister as well (who lives in NYC) she has received her package and I’ve not…. i live in boston which isn’t far at all from NYC.. and my care package was for my first chemo treatment tomorrow….. and USPS has done nothing to help at all.

  • Michele

    My package coming from UK has been sitting in NY since thanksgiving and i keep geeting emails that it is in transit from same place everyday is there a problem with system or is my package lost. Help

  • disgrunted customer

    I dropped off a package with USPS on November 29. It says “Shipping label created. USPS is still waiting on item.” What’s going on?

  • Papa

    Did it show up?

  • Ryan

    Did it show up

  • Papa

    Did it show up??

  • Papa

    Did it show up?

  • Papa

    Did it show up

  • Papa

    Did the package arrive

  • Papa

    Did it show up yet

  • Papa

    Did it arrive

  • Paola Hidalgo

    I have the exact issue

  • Jonah George (ShadowCooper77)

    I ordered a package from Florida from ebay. it said it was coming on the sixth of december which is a tuesday. then when it got shipped and i could track it, it said friday. it did not come on friday and the tracking updates are VERY late. It still says its coming on friday! its freaking saturday! It said that for so long. It updated today saying “in transit to destination”. i dont know how it takes TWO DAYS to get to new jersey from florida. I am really freaking pissed off with usps. It still hasn’t updated. I haven’t checked the mail yet. it is currently 5:33 PM. It will probably come on monday if it doesnt today and its just late. I really am pissed.

  • Jonah George (ShadowCooper77)

    SAME PROBLEM! IM PISSED!

  • Jonah George (ShadowCooper77)

    SAME

  • Mel H

    I ordered phone cases from someone in CA and they shipped it over 7 days ago. 3 days in and it went right back to where it was shipped. Then went to some other town in CA 2 days ago and nothing has updated since. It was suppose to be delivered today. I ordered a American Girl item from someone in IN and it took over 2 days to go 1 hour 47 minutes. It’s still in IN (different town). It was also suppose to be delivered today. (I’m in WI) Seems the USPS isn’t doing too well! I’ve been buying and selling on eBay since 2002 and this is the first time I’ve had items sit for that log or travel back to the same state.

  • CONFUSED

    My package is supposed to arrive from Burlingame yesterday, but when I looked at the tracking today, it hasn’t updated the expected delivery day at all. So, please help.

  • Anger

    I have a package expected to arrive today, but USPS doesn’t even show it has received the package although Amazon states it was handed of to USPS in my city.

  • MAD

    My package is apparently in Kansas, even though I live all the way on the East, and it’s been in Kansas for like 2 days!!

  • https://itsclaudiasaffron.blogspot.co.uk Claudia

    I ordered a package from the USA to UK, the tracker hasn’t been updated in 5 days and the last thing it said was that it was leaving LA! I’ve ordered before and used the tracker but never has this issue!!

  • Noor Ul Ain Mansoor

    I’m literally having the same problem

  • Itsmy6

    This makes the 2nd time in less than a month that the tracking system has been useless. It either doesn’t update or is delayed 3+ hours. I get better results with Amazon’s site than I do with USPS.

  • Itsmy6

    Agree. I have had not one problem with UPS. All my shipping problems have to do with USPS.

  • Tiffany

    Have you had this problem figured out??

  • Itsmy6

    Mine is 3+ hours delayed.

  • Nico Viveros

    I hAd something shipped last wed and it was expected delivered by Monday and it is Tuesday and still has yet to update the last update was on the 2nd and it says ins transit to destination

  • Anger

    I have the exact same problem right now with the tracking

  • Yanavuth Suos

    The tracking system is not working at all. I am supposed to receive an important package that has been send 4 days ago and the tracking number is still not working. What is the point to pay more if you cannot even track it?

  • BigG91

    It must be due to a heavier volume of packages being shipped with the holidays. I do a lot of business (shipping & receiving) and I’ve been experiencing delays with tracking updates and delayed movement of my packages since a few days before thanksgiving. Priority shipping which is typically 2-3 days is taking about 4-5 days right now.

  • Jo Smith

    I ordered a package, rush delivery and it has been idle for SEVEN DAYS NOW on the tracking page. It’s saying “preparing for shipment” for SEVEN DAYS. I am beyond frustrated because I leave in a few days for a month. The package was ordered November 21st…and here it is December 7th.

  • Jo Smith

    Same problem

  • bjr

    What the hell is going on with usps tracking? I paid triple for certified receipt return-nobody knows where/when the package (envelope ) will be delivered. Same lady at Consumer Affairs (PA)called me four times today to verify my tracking number, then said a rep will call your back today-9:30pm here, no rep yet. I added her # to my reject call list. Package is 4 days beyond the expected delivery date-this time of year comes every year and usps should be better prepared for it. Crazy high fees for lousy service. The others(FedEx & UPS) will get my business moving forward.

  • Lg

    Package arrived from China to US sorting facility on 11/14. USPS says In Transit, expected delivery 11/19. It is now 12/8 and nothing delivered. No updates on USPS either. What the heck?

  • Krissy Mosley

    I still havent received my package and it was suppose to be delivered today but it keeps saying in transit and it won’t update my delivery date. I’m getting so annoyed. No updates have been made whatsoever. I paid for priority mail it should have been here by now.

  • Dino

    A package was sent to me around 3 today and I’m yet to get an update the tracking said it’s not found

  • Darren Millzy Mills

    I can trump this lol.. Parcel from USA to UK arrived in Heathrow on 2nd December. No update until 5th December at close to midnight to tell me my package is now in Singapore!! WTF?!? It’s still sat there now processed through the facility? No update in 4 days!!! Shocking service

  • Cora

    A package was supposed to be delivered on December 6th, but I still have not received it. The tracking info still says expected delivery day is December 6th. It is now December 9th.

  • Tracy

    A package that was sent priority mail was expected to be delivered by 12/9 but it was never delivered. My tracking info says”in transit to destination”. Last update was 12/7. This package is extremely important and I needed it before 12/11.

  • Wsk2006

    Package sent on November 30th has still not made it to me. Package is stuck in transit, which another package I ordered from the same place 4 days later was delivered. Usps is no help.

  • foxgirl

    I am having the same issue. I have a priority box coming, supposed to be here 12/7. It got sent to opa locke FL and departed there and now no updates other then in transit delayed. i need this pkg to. So frustrating.

  • Sara

    UPS dropped package to my local usps for delivery about 8 days ago and time stamped the exact day and time that usps received it. USPS has provided no update since then. Something tells me I won’t be receiving this package. Another package was coming via FedEx and they also transferred to usps for delivery… that status has switched from an expected delivery date to “pending”… I will just stick with FedEx and UPS from now. Even their customer service is light years ahead of USPS.

  • Aoife O’Leary

    Ordered something on 5th November, shipped on the 11th and no sign of it since. It shouldn’t take that long to ship to Ireland, awful service.

  • unicornhearts

    I bought something almost a week ago and when I click the available tracking number as a hyperlink, it still says tracking number cannot be found. Shouldn’t there be some tracking activity by now?

  • Rick

    Same here!! Exactly

  • Adam

    I ordered something on November 29th it was shipped December 3rd and has been stuck in transit since December 5th

  • Anna

    I sell on Etsy and I am APPALLED at the number of delayed tracking updates and packages that have been lost in transit this month. I realize it’s the holidays, but I’ve already had to reship two orders that never made it to their destination. Somehow they got “lost” and the USPS gives me the runaround whenever I call. I have packages that are supposed to be delivered two states from me and the last tracking update was over 24 hours ago. My customer’s expensive priority mail package that was sent and supposedly scanned (according to my receipt from my local USPS) at 1:30 pm today and is still showing “no tracking number found”. I’m a wonderful customer with USPS, shipping dozens of packages per day and I am disgusted that they continue to raise their prices, all the while their employees continue to not scan or improperly scan parcels. I do understand that the holidays will cause shipment delays, but ir takes two seconds to scan something. Get a grip.

  • Brandy Westerlund

    Someone is sending me a package from 1.5 hours away form me and its still saying it has not even been scanned since Monday! ON top of that I have over 80 dollars in photo gifts that have been without update since the 10th! What the heck is going on USPS! Get your act together!

  • Brian

    Even worse I sent a package on Monday morning at 8 o’clock from Maryland and it got to New York the next day and the tracking says it is still in New York and has not started to go overseas to Germany and then to Latvia.

    The last package I sent to Germany to my son arrived to him and for two days it’s still said the The package was in Dresden Germany, so for two days he had the package and the tracking was still off for two days and then finally the text messages that come with the tracking says the package arrived. So that just tells you how slow they are tracking is because when a person gets a package to days before it tells you it was delivered then you know they have serious problems at the USPS

  • Vanessa

    Same here. Priority mail. I live in CA and the package was sent to CO for some reason. Last updated 12/12/16. Was supposed to arrive on 12/13/16. I paid extra to have the tracking service so that I would know where my stuff is.

  • Vanessa

    Hi everyone. I’m waiting on a priority mail package. Was scanned every for three days then last scanned 12/12 in CO. I live in CA and don’t even know why it went to CO. ETA was 12/13 I called the local PO in the last town it was scanned in near Denver and they told me that they had a new ETA date of 12/16 and that I should be receiving a scan on 12/14. Nothing. You guys have me kind of worried because this is an important package. Does anyone on here end up eventually receiving their shipment but just really late?

  • Vanessa

    My UPS and FEDEX shipments have all made it here just fine. I even got my blue Coleman Roadtrip LXE grill dropped off today and that was shipped at the same time from even farther away!

  • kelly liu

    My item was dropped off on Friday but it still says “USPS Awaiting Item”.Its been almost a week and no updates. Is this happening to anyone else?

  • Brian

    Mine has been stuck in New York for the past two days trying to go overseas to Germany so I am just going to assume that my daughter’s birthday present is going to be late even though I sent it on a Monday and now it is Thursday still sitting without any updates, and I know it is not in Europe because when you check did European Postal website, and you put in the number from the package it says information unavailable. I’m kicking myself for not spending the extra $150 using UPS or FedEx to send a package. Never again

  • Rick

    What is going on?!? WHY ARE THESE PEOPLE NOT DOING ANYTHING

  • Rick

    I have several items still stuck in their origin post positions and those updates were in November!! It’s December and nothing is moving or updated AT ALL. I’m with you kelly.

  • Rick

    WHAT IS GOING ON

  • Brian

    Yes it is absolutely a shame but they always seem to find a way for a reason to try to make more money by upping the postage and upping the international cost for sending packages but the service is absolutely horrible

  • Amanda

    My item went out on the 9th but has been saying in transit since the first stop…why aren’t more people being hired for the holidays to help with the increase in mail.Most companies are smart enough to keep enough staff to handle business or they lose said business

  • Rick

    Exactly, man. I agree Smgdh. I want my super bowl and world series rings!!

  • Rick

    Exactly!!!! SMDH!

  • Rick

    Same type of situation here for me. Shipped on November 18th.. last scan and “sorted through NEW YORK” on December 4. Estimated delivery date was supposedly December 5th. Yet it’s now December 16th!!! Wth.

  • Rick

    Exactly. Tracking hasn’t updated in a month now for me and my packages. Seriously frustrating and unbelievable

  • Rick

    I absolutely hate this world Smdh

  • Robin Engle- Standish

    Did it get there yet? I have a package mailed from NJ going to NY on 12/7 delivery date was supposed to be 12/9, its stuck as “in transit to destination” since 12/8. Will I ever get it or is it lost?

  • Robin Engle- Standish

    Did it get there yet? I have a package mailed from NJ going to
    NY on 12/7 delivery date was supposed to be 12/9, its stuck as “in transit to destination” since 12/8. Will I ever get it or is it lost???

  • Robin Engle- Standish

    I have a package mailed from NJ going to NY on 12/7 delivery date was supposed to be 12/9, its stuck as “in transit to destination” since 12/8. Will I ever get it or is it lost? It was first class.

  • D LaDena Fisher

    My first class package was mailed December 3 was supposed to be delivered on the 6th and has been in transit to destination ever since.

  • Robin Engle- Standish

    They can’t possibly have lost all of these deliveries I would think. I have to hope we will get ours eventually right?

  • D LaDena Fisher

    I hope so

  • Rick

    Smdh its like females only know how to respond or conversate with other females only smdh

  • Rick

    Why is this .. smfh I hate being me

  • Michelle

    I was shipping from USA, FL to Latvia. My package is stuck in new york for 4 days) Just processing through facitility)For 4 days)))) I dont think this year package will be delivered….

  • H Max

    Sent (2) Christmas packages from CA, Lg International Priority Mail (read $95 each postage) to the same recipient in Europe – sent one on Dec 7th, get pretty good tracking until it gets to the destination country, sent package #2 one day later, on Dec 8 and it tracks to LA until the next day, Dec 9 and has since not updated (12/16) “Your item was processed through our ISC LOS ANGELES CA (USPS) facility on December 9, 2016 at 8:28 am. The item is currently in transit to the destination.” Strange … I send several packages to my friend over the year and no issues. Maybe there is a postal employee theft ring this year 😉

  • Brian

    You know someone in Latvia?

  • Enygma

    So this is my first time posting here, but I’ve been lurking for days while experiencing the same things as a lot of you. I’m hoping I can help a few of you out with this post.

    Rick–I can’t remember if you had posted that you have tracking numbers that had been at least accepted or not. Even if they were never scanned at all then it may be worth trying this so that the origin location is looked into.

    I was reading another thread on etsy when a seller had packages that were way overdue. She called a sort facility manager in her area and he gave her some jam up advice that she followed and her missing packages arrived within 24 hours. I’ve seen a couple of other people take her advice and they also have received or at least unstuck their packages.

    Overview of my situation (not nearly as bad as some of yours)……I had placed a priority package order with a regular vendor on Monday morning Dec. 15, and my vendor shipped it out by 11 AM as he always does. That Monday it was accepted, moved to the normal Tampa facility where it sat for over 24 hours before it updated to “in transit”. Next thing I knew, my package was in Tulsa, OK (always goes to Jacksonville) so obviously it caught the wrong bin out. Tulsa got it out fairly quick but sent it to Dallas. My package ceased to update at that point and got lost into the Dallas sorting facility (or so I thought).

    The expected delivery day came and went 2 days prior, and I took her advice on Friday and I received my package Saturday morning.

    1) Call your local post office and tell them that you want them to place an NDC package inquiry (Network Distribution Center). The manager at the sort facility that the advice lady spoke to had told her that they would either act like they had no idea what she was talking about or tell her they couldn’t. He said Do Not take no for an answer and tell them that you’ve heard it was protocol.
    ***I will add here that when I called my local and told them I needed the package inquiry they absolutely stated that they had no idea what I was talking about. I used the protocol line, and the post master said oh! Ok….yea….I am putting that in and I will call Jacksonville and find out what’s going on. ———I thought wait….I never mentioned Jacksonville (even though that’s where it finally goes) so how did he know he needed to call Jacksonville instead of Dallas where it was showing stuck? Because he was already running it and could see more than I could?

    2) You will need the tracking numbers to give the local post master for the NDC inquiry, but that’s all they really need. No content or package discription or anything. This isn’t the same as a mail recovery request.

    3)That was all…..it took about 5 minutes on the phone and left off with him stating he would call me back when he found out where my package was.

    He did not call back, however, my package magically updated to having arrived in Jacksonville 2 hours after I got off of the phone with him. They changed the status to DELAYED-IN TRANSIT. Jacksonville didn’t scan it again but chunked it on the next truck to my area. It was delivered this morning about 16 hours after my inquiry.

    I will add that it was found in the last sorting facility that it goes to before me so not every found package will get to you in hours, but what it does do is put an inquiry into the system which jump starts your missing or stuck package.

    To Rick Again— I don’t know if this will help with your situation except that it would turn the heat towards the facility that it was given to. Can’t hurt to try and I hope you get your packages. Your situation is ridiculous.

    TLDR — Call local post office, ask post master to run NDC package inquiry, give them tracking number, wait for your packages to appear (hopefully). I don’t know if it will work for everyone, but I’ve read about 7 different posts where it has (1 man’s package hadn’t updated in a month and he finally received an update in less than a 1 day and his package 2 days after doing this).

  • Christina B

    You too?! I am an Etsy seller as well, and oh-my-gosh! I am so frustrated with the lack of care I am seeing. It seems worse than last year, and last year I had to open no fewer than 11 cases to ensure my customers got their goods on time. This year, packages are just disappearing with no scans from my carrier or even the Portland, Oregon hub, then re-appearing in Seattle for no good reason days later. Looks like I’ll be on the phone to them again this year. Sheesh!

  • lisa Benallou

    I sent two 2-day Priority packages Thursday 8am. Each package contains all of my Christmas gifts for 2 entire families. A lot of time, effort and money went into the content of these boxes. USPS tracking was moving right along with updates until they departed the Grand Junction Colorado sorting facility Friday evening 6:47,pm. It’s now 11pm Saturday night and there’s still been no updates on either package. They should have reached the Denver sorting facility the same evening they departed Grand Junction. I’m worried sick. How could both packages suddenly vanish off the grid at the same time?….. Meanwhile I’ve been expecting a Christmas gift for my daughter to arrive at my home. Tracking shows me it made it across the country and got as far as Denver, then for some bizarre reason, tracking says it then went to Dead Mail. I’m shocked!

  • Patt

    Mine was stuck in NYC since Dec 10 . Destination is Thainland

  • Michelle

    my whole family is in Latvia and i am going there tomorrow.

  • Jevgenijs Jefrosinins

    can you please tell for how many days it was stuck?

  • Eiko

    Mines has been forever in transit to as well for the 4th day today since it left Los Angeles Dec 16. And haven’t updated ever since. It’s so bizarre and I’m worried already.

  • Vanessa

    Okay, thanks.

  • Mastax1234

    Is anyone else having their packages stuck on acceptance for days now? its like the package hasent even moved!

  • TB112815

    I have received the tracking number for my order from inked indicating that my purchase has shipped. According to USPS, “a shipping label has been created, this does not indicate that the receipt is USPS or the actual mailing date,” any ideas what that message means?

  • Rhonda Johnston

    I have a package of Christmas cupcake toppers that were mailed five days ago from one state away, Now they are telling me the packaged has been delayed and is sitting in Greensboro and will not arrive by the expected date, This is the second time I had problems getting my orders in the last two weeks, I understand this is a busy time of year but it is getting a bit ridiculous.

  • Jeremie Miller

    I have shipped several packages in the last week and non of the tracking is showing “excepted”. I hope they fix this soon

  • Candace1224

    My item has been showing in transit since Dec 8th….I need this item by Thursday but I guess that will not be happening

  • Jackie N Candace Alley

    When a label has been created that means the shipping party has made the label but it has not been received by USPS as of yet. It SHOULD show accepted once USPS has package in their hands. Hope this helps

  • DJP

    Shipped a package on the 14th, updated once on the 16th….no update since was supposed to be delivered today but obviously didn’t happen. WTF USPS???

  • Regan D.

    My seller shipped me a jacket on 28th of November. Stopped updating on the 9th. On the 18th, it updated that on the 10th it ‘departed’ from my local airport, I assume to the facility. No updates since whatsoever. I was supposed to get this altered in time for Christmas. Thanks USPS.

  • Robby

    I’m currently deployed to Central America where it is expected to take a while to receive packages. With that in mind my wife sent out my Christmas package on November 19th. I have the tracking number and so far I’ve tracked it from Alabama (origin) to Miami, to Nicaragua, to Honduras (the country I’m in) then back to Miami, Louisville, and finally Oakland California. I understand this is a busy season but for my package to be 3000 miles in the wrong direction after a month of waiting is pathetic. Additionally I will leave this country in a few more weeks, and if I haven’t received my package by then I’m pretty sure that I’ll just be without my $600 watch that my wife finally agreed to get me…. not to mention all of the pictures and small things my kids sent me. Does anybody know where to file complaints with the USPS? I can’t seem to find anything on their website about actually communicating with them.

  • Aminu

    What is going on, My item has been showing in transit since Dec 7th, and it says Your item departed a transfer airport in HEATHROW, LONDON, UNITED KINGDOM on December 7, 2016 at 2:42 pm. The item is currently in transit to the destination.
    Can someone explain this t

  • http://www.facebook.com/illuminesss River Laurie

    A package from Austin to Houston shouldn’t take a week, even in Dec. No updates since it left the origin facility. Expected delivery date was today, and no changes. ☹️️

  • DSW

    ‘Should’ is the key word there. I do a lot of shipping through eBay where I print the label, then drop it off at the post office as metered mail. I’ve had several cases where it has taken DAYS for any tracking information to show up online. This worries both myself and my buyers quite a bit!

  • Stephanie Hoover

    Same with me. Sent two boxes at the exact same time. All the Christmas presents for my son and daughter-in-law. One went out immediately and arrived on time. The other sat at my local post office for over a day. I went in to ask where the box was. The clerk ACTUALLY told me “It’s not unusual for employees to steal packages.” I threatened to call police. Magically, box “re-appeared” on tracking… for 24 hours. Now, it’s been lost “in transit” for two days. No updates. No idea where second box is. Apologized to my son – told him it doesn’t look like his gifts will be getting to him. Heartbroken over this. Insurance that comes with Priority Mail won’t cover a fraction of value. Never assumed a Priority Mail box could simply vanish. I’m not in the financial position to go out and re-purchase everything. Even if I WAS – why would I even TRY to ship them again knowing there’s a good chance they’ll be stolen or lost…?

  • D. Curry

    USPS is a freaking joke! This makes no sense, tracking system not updating, postal workers leaving packages without knocking or ringing the doorbell and I’m standing right in my living room waiting. WTF!?

  • G. Lee

    I shipped 2 packages to same address. Used Fed-x for one and USPS for the other. The Fed-x was received 2 days ago and I went online to try to track the USPS one only to have a message that said “tracking unavailable.” Its a toy for xmas and I was assured it would arrive before today. Will not likely use USPS again.
    Need to go shopping now for toy. Geez.

  • Rob F>

    I’m absolutely disgusted with USPS.I sent my girls their presents and dresses for Christmas and first it was stuck in Philly for days with no updates and now it’s NYC since the 17th.It was over a hundred bucks to try and get the stuff there too.The worst part is I sent a package normal delivery a week earlier and it got there just fine.Seriously its not even the money,its just disgusting that they cant even update the system so I could tell them something.

  • tunafacialistic

    Well, Aminu, it goes something like this…

  • Rob F>

    I really think the US Postal Service should at least acknowledge the problem and issue some sort of apology.At least then thousands of people might be a little more understanding about things instead of thinking they were forgotten this year at Christmas.

  • Aminu

    Okay thanks but the item was shiped on the 1st December with an insurance which was supposed to be delivered within 1-3 days but its 24 days now….
    Should I still believe my package is safe?

  • Sam Charbonneau

    Package was shipped out on the 22. Updates went fine for ONE DAY and then got the “tracking updates unavailable” message. If it doesnt change by monday im going up to my post office. Absolutely ridiculous

  • K.K.

    Parcel sent out december 6 for Christmas. No tracking for 12 days, then one update, now 19 days later nothing. No chance of delivery Monday because Dec. 26th is a mail holiday. Never shipping this way again. Total nightmare.

  • Noel Chaw Li Wei

    Package was shipped out on 16 Dec for Christmas. Tracking was wack no update for 11 days and it has been long and it does not help with the tracking as it is very slow and it only tell me that Shipment Is Accepted

  • Jen Price

    The package I’m currently “tracking” isn’t technically doing too badly. It did go 48 hours without an update of any kind, and then only a vague “In Transit”, and hasn’t been updated again in the last 48 hours. I would be willing to cut them some slack, and assume this was due to the holiday, but…this is the 6th package I’ve watched tracking shenanigans happen on in the past 2 months. Packages taking 2.5 weeks to arrive Priority from Utah. Amazon Prime shipments that never arrive, or arrive up to 10 days late. The only common denominator in this mess is the USPS.

  • FE PHILLIPS

    I am really mad about right now about my package. I shipped it from USA going to Germany. I sent a priority mail last Dec 17 then being processed in Chicago and departed Dec 25, it arrived in Frankfurt Germany Dec 28. So I expected after 2 days ito will be at the Custom already but when I tract my package Jan 2, what , my package went to Australia. Really? USPS have a terrible service. I am not totally happy with your service. Now what to do about my package.

  • Nicole

    My package was has been “in transit to destination” for over a week with zero updates and has yet to make it anywhere or get scanned. This also happened a while back and my package was lost and not replaceable. I’m really not that satisfied with the service and am still waiting to see where my current package is!?

  • Elizabeth

    December 2016 Three packages in transit forever thru USPS postage paid taken to post office worker remembers accepting packages however no tracking number is given as they miss scanning these packages they claim but the major hub should have caught it they say as the bar code is on there. Transaction thru Ebay customer wants the package so you have to reimburse them although the package may arrive sometime down the road so the customer gets their money back and the item also which you cannot prove they got.

  • Rohin

    I am extremely disappointed with USPS services including tracking or more appropriately no tracking as well as their customer services. I order an iPad online more then a week ago and paid $39 to get it on time before a trip by January 3rd. The package was Priorty mail and insured. The tracking updates stoped the minute USPS received the package from the vendor.
    Right from that point forward the tracking just shows “On Transit”. Let’s not forget that the shipment was coming from New York to San Francisco Which is within 2 days delivery time for 1st class mail. I am still waiting with no real help from USPS customer service and my local post office.
    What a unreliable service with no real care for what the customers go through when they don’t care. I will never buy any online merchandise that uses USPS as the only option.

  • Lewis Familyisallthatsleft Bur

    That’s nothing I ordered a package on 11-25-2016. Which by there standards no later than 12-20-2016. As we can all see today is Jan.7 2017 and still no package. I haven’t been updated on tracking nothing has been scanned and before doing a review on this whole situation with USPS I was blaming the company I ordered from. Well I sent them a apology and now have USPS in my sights for why they haven’t been doing there jobs efficiently. They have the staff and they hire for holidays so idk. Hopefully they get it fixed soon or heck just get me my stuff!!!

  • 1llum1nat1

    I similarly have a package coming from NY to SF experiencing the same issues – Priority Mail, tracking showing “On Transit”. I was wondering if you have gotten your issue resolved, and if so, what was the issue with the delay? Thanks.

  • Madonna Paradise Unboxings

    My Registered International package from GB has not been updated
    since December 20, 2016 the package arrived in USA and it says Origin Post is Preparing Shipment has said that for 22 days now. The point of Registered Mail is so it won’t get lost. I have already contacted the Seller thinking the error was on their end, when I found out from the seller the package is state side and USPS has not been tracking the package. Get my package to me, or reimburse my money for losing a package that was registered so this incident would not occur.

  • ILJAG

    Have been unable to track my last three packages. One from Europe and two within the USA. All have tracking numbers and all have no tracking info even after delivery. USPS needs to stop pretending this is an isolated issue.

  • duncanSF

    Click-to-Ship postage paid Sunday morning Jan 08, delivery promised Jan 11 (Priority flat rate, CA to LA, “2 days”). Small package delivered to post office Sunday evening, Jan 08. End of third business day later the tracker is stuck on “USPS Awaiting Item” and recipient hasn’t seen the box. Tracking isn’t making us feel better about delays which is its real job. Down for me.

  • Lindale

    My package pinballed around Los Angeles for a few days. Then on this past Monday, it was marked as “In Transit.” It has not been heard of since, after almost a week.

  • Josh Martin

    I stopped getting text tracking alerts for my package 2 days ago. The package was supposed to arrive yesterday. The last text messages I got were that my package had “departed the USPS dstn facility”. According to the text messages, my package left that same facility three times… at different times! The package was from Best Buy, I think someone stole it.

  • Charlie

    I stopped using amazon because they will not stop using usps. We spend an average of 9000/year with amazon. USPS says it was undeliverable while we are sitting here or delivered and no package. Apparently usps workers can’t get out of their trucks and don’t work weekends. I pay premium for ups or FedEx. Everything else is now paperless. USPS can kiss my axx

  • Maria

    My international package says left New York in transit to destination which is ojio 4 days ago. No more updates at all is it still phong but not bring tracked

  • Amber Berard

    My package said it was sent from Sacramento,,CA the 16th then delivered to Sacramento, CA on the 17th, this is what I shows for today. Yesterday it showed my item was in my city of Phoenix, AZ and that was the 18th!

  • Coast Guard

    I paid almost $3 for tracking. The last update was 3 days ago stating the letter is in transit from Philadelphia. The letter contained a check which as already been cashed. The postal service is totally out of date with modern technology.

  • Cathy Blalock

    I have been waiting on 2 packages from China to USPS. China had tracking updates but once sent to USPS no more tracking updates. It has been over a month since both packages were on their way to the US. I do not understand why the US does not continue to keep the tracking up. If customers are paying for tracking then why aren’t they tracked? I have saw many complaints on this same subject it is not just me. People upset over the tracking being stuck after China sends it to US. Buyers angry with sellers. People having to refund buyers when the package shows up weeks later. It’s not the seller or buyers fault. The package should be tracked once it arrives in the US if it has a tracking number. Why is nothing being done about this? If we pay for a service we expect to receive what we have paid for. The USPS should be made to refund the cost of tracking if they refuse to track a package.