Verizon Wireless network problems

Really poor network, dropped calls, no internet, so unlike verizon. Plainsboro, NJ

911 calls aren’t connecting. Took 6 attempts to get connected. Kept telling me that it couldn’t be completed as dialed and check my # & try again. When I finally got thru it dropped the call! I’m done.

I had service this morning and this afternoon. Now I have nothing. I can not make calls. I’m pretty sure that I can’t receive them either. I can’t send or receive texts. I live alone so it’s nice to know that you can make a phone call in case of emergency. A good friend of mine was in an accident last week and airlifted to a hospital that is an hour and a half drive from here so a phone that functions would be nice to receive any updates on him. I’m also unemployed right now and I guess any potential employers will just say screw me and hire the next guy in line because his/her phone works and they can answer it. And then the kicker is how do you even talk to someone to see how long your service is going to be interrupted? I’m pretty sure nobody is going to tell me on here. East Moline, Illinois 61244

Switched to unlimited data a few weeks back and now I have no usable phone service. Called Verizon customer service and got nowhere. Reset network and could never get a competent walk through on factory reset. Granted some of the problem was a lack of communication due to bad phone performance. They couldn’t get my phone to backup my contacts. Said my data was fine but that I needed to go to wifi to complete a backup. I asked them why I cannot use the Internet and they reluctantly admitted that they throttled my data to 3g when I was under 2gigs used! Don’t fall for the unlimited data scam!

Still long time issues with Verizon internet. Poor quality service for high$.!!!

My community has had issues with our service since the last snow storm. (one month ago) We all are losing calls to low bars/weak signal in zip code 80535. The neighbors have purchased new devices only to receive the same result. Can someone please look into this?

I’m in very rural Northeastern Washington, but have good service much of the time. I know they have a tower issue, and it’s difficult for them to get techs up on the mountain to work on it, but it’s no excuse. I deserve the same service as anyone, since I pay through the nose for it. I should be able to expect as good as it gets most of the time, especially when I have 3 bars @3G. If I’m 50 feet higher, I have 3 bars 4G, but the internet just doesn’t work for long stretches. They just about should know me by name, as I’ve spent hours on the phone with good techs and bad techs. I’m on the North end of the Spokane Indian Reservation. I’m not a native for whatever that’s worth. Lightning strike, bad service, rain storm, bad service, ice storm, bad service, holiday, bad service. This tower must be falling apart, and needs replacement with new parts, maybe a good ground rod and whatever, but it only gets fixed temporary. When it works, it works good, when it doesn’t it doesn’t!

lets just say that the nightmare started when i decided to upgrade to FiOS digital voice. The billing was so screwed up that I could not pay my bill for 2 months, I went to their Fios Experience store, they could not figure it out. Now I don’t have voice mail and the on-line instructions to set it up do not work. To complete the day, my FiOS set-top box is malfuntonng and I have been trying to talk to customer “service” (what a joke) and have waited for hours on-hold only to be cut-off after a certain period. So my advace: try another provider f another one is available, I certainly will. Verizon CAN YOU HEAR ME NOW!!! (pos)

My son cannot download his apps on his cell phone. This is horrible service.